Business Development Representative

Business Development Representative

Manchester Full-Time 28000 - 39200 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Connect with business leaders and recommend tailored solutions to drive growth.
  • Company: Join Citation, a leading UK firm in HR and compliance services with 30 years of experience.
  • Benefits: Earn up to £28k base salary plus uncapped commission, enjoy 33 days holiday, and hybrid working options.
  • Why this job: Be part of an exciting growth phase with record sales targets and fast-track career opportunities.
  • Qualifications: Proven B2B sales experience, exceptional communication skills, and a resilient, self-motivated attitude required.
  • Other info: Work in a Top 100 Best Companies culture with regular incentives and team socials.

The predicted salary is between 28000 - 39200 £ per year.

Overview

Business Development Consultant – New Business

Salary: Up to £28,000 base + Uncapped Commission

Hours: Full-time | Permanent

Join Citation, a UK powerhouse in HR, Health & Safety, Employment Law, and ISO compliance services. With 30 years of trusted experience and over 60,000 clients, we\\\’re entering our most exciting growth phase yet—and we\\\’re looking for driven, consultative sales professionals to be part of it. 2025 is set to be our biggest year ever: record sales targets, the largest bonus pool in our history, and incredible opportunities to fast-track your career in a high-performance, supportive environment.

The Role: Drive Our Next Chapter of Growth

As a Business Development Consultant, you\\\’ll be a key part of our growth engine—connecting with business leaders, understanding their challenges, and showing them how Citation’s solutions can transform their operations.

What You’ll Be Doing

  • Outbound sales: Reach out to potential clients across key sectors
  • Consultative approach: Understand their needs and recommend tailored solutions
  • Appointment setting: Secure quality appointments for our field sales team
  • CRM management: Stay organised and data-driven with a modern sales tech stack
  • Target smashing: Hit and exceed individual KPIs and team goals
  • Cross-team collaboration: Work with marketing and sales leadership to refine strategies and messaging

What You’ll Bring

  • A proven track record in outbound B2B sales or appointment setting
  • Exceptional communication, listening, and persuasion skills
  • A resilient, self-motivated attitude—you thrive under pressure and love the buzz of success
  • Comfortable working with CRM systems and digital tools
  • A growth mindset—always looking to improve, learn, and progress

What You’ll Get from Us

  • Up to £28k base salary + uncapped commission – earn well above your base
  • 33 days of holiday (including bank holidays) + your birthday off
  • Access to health cash plans, wellbeing support, and employee recognition programs
  • Award-winning training and structured career development
  • Work in a Top 100 Best Companies to Work For culture
  • Regular incentives, team socials, and recognition for your achievements
  • Hybrid working flexibility – work from home while staying connected to our Wilmslow HQ

We’re backed by leading investors (KKR, Hg Capital, HarbourVest), have made 15 acquisitions in 3 years, and are more ambitious than ever. Whether you\\\’re looking to build a career in sales or level up from your current role, this is your moment.

Ready to build something great with a company that’s still evolving after 30 years of success?

Apply now and make 2025 your most rewarding year yet—professionally and financially.

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Business Development Representative employer: Citation Professional Solutions

At Citation, we pride ourselves on being an exceptional employer, offering a dynamic and supportive work culture that fosters growth and success. With a competitive salary of up to £28,000 plus uncapped commission, generous holiday allowances, and award-winning training programmes, we empower our Business Development Representatives to thrive in their careers while enjoying the benefits of hybrid working. Join us in our exciting growth phase and take advantage of unparalleled opportunities for professional development in a company recognised as one of the Top 100 Best Companies to Work For.
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Contact Detail:

Citation Professional Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Development Representative

✨Tip Number 1

Familiarise yourself with Citation's services and the industries they serve. Understanding their HR, Health & Safety, and compliance solutions will help you engage potential clients more effectively during conversations.

✨Tip Number 2

Practice your consultative selling skills. Role-play scenarios where you identify client needs and tailor your pitch accordingly. This will prepare you for the real interactions you'll have as a Business Development Representative.

✨Tip Number 3

Network with current employees or industry professionals on platforms like LinkedIn. They can provide insights into the company culture and sales strategies that work well at Citation, giving you an edge in your approach.

✨Tip Number 4

Stay updated on the latest trends in B2B sales and CRM technologies. Being knowledgeable about new tools and techniques will demonstrate your commitment to growth and innovation, aligning with the company's values.

We think you need these skills to ace Business Development Representative

Outbound Sales Techniques
Consultative Selling
Exceptional Communication Skills
Active Listening
Persuasion Skills
Resilience
Self-Motivation
CRM Management
Data-Driven Decision Making
Goal Orientation
Cross-Team Collaboration
Adaptability to Change
Growth Mindset
Time Management
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in outbound B2B sales or appointment setting. Use specific examples that demonstrate your communication and persuasion skills, as well as your ability to meet KPIs.

Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Citation's services and how you can contribute to their growth. Mention your consultative approach and provide examples of how you've successfully connected with clients in the past.

Highlight Your Tech Savviness: Since the role involves CRM management and using digital tools, emphasise your comfort with technology. Mention any specific CRM systems you’ve used and how they helped you stay organised and data-driven.

Showcase Your Growth Mindset: In your application, convey your desire to learn and improve. Share instances where you sought feedback or took initiative to develop your skills, aligning with Citation's emphasis on career development and personal growth.

How to prepare for a job interview at Citation Professional Solutions

✨Research the Company

Before your interview, take some time to learn about Citation's history, values, and services. Understanding their approach to HR, Health & Safety, and Employment Law will help you tailor your responses and show genuine interest in the role.

✨Prepare for Outbound Sales Scenarios

Since the role involves outbound sales, be ready to discuss your previous experiences in B2B sales or appointment setting. Prepare examples of how you've successfully engaged potential clients and met targets in the past.

✨Demonstrate Your Consultative Skills

The job requires a consultative approach, so practice how you would identify a client's needs and recommend tailored solutions. Think of specific questions you could ask to uncover challenges they might face.

✨Showcase Your Resilience

This role thrives on pressure and success, so be prepared to share instances where you've overcome challenges or bounced back from setbacks. Highlight your self-motivation and how you maintain a positive attitude in tough situations.

Business Development Representative
Citation Professional Solutions
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