Inside Sales Executive (AST) – Hybrid in London
Inside Sales Executive (AST) – Hybrid

Inside Sales Executive (AST) – Hybrid in London

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
Citation Ltd

At a Glance

  • Tasks: Engage with clients, understand their needs, and showcase tailored solutions.
  • Company: Join Citation, a leading provider of Health & Safety and HR services in the UK.
  • Benefits: Enjoy 33 days off, uncapped bonuses, and personal development opportunities.
  • Why this job: Be part of a dynamic team making a real impact on businesses.
  • Qualifications: Proven sales experience and exceptional communication skills required.
  • Other info: Collaborative culture with a focus on innovation and career growth.

The predicted salary is between 28800 - 43200 £ per year.

Location: Hybrid – 3 days in our Wilmslow Office

At Citation, we offer something unique for both our colleagues and clients – an opportunity to grow, thrive, and succeed like nowhere else. As we celebrate 30 years of excellence, our focus remains on growth, investment, and service quality.

We are one of the UK’s biggest providers of Health & Safety, HR, Employment Law, and ISO services. But what really sets us apart is our people. At Citation, we bring our personalities to work, not just our expertise.

With year-on-year double-digit growth, this is your chance to join a fast-moving business that values vision, determination, agility, and a knack for building great relationships. This is a truly exciting time to become part of Citation. With over 110,000 clients who love and rely on us across the group – and 15 business acquisitions in just three years – our ambition for growth has no limits.

The Role

As a Client Sales Executive you will play a vital role in our journey of empowering businesses. By engaging with our existing clients, you will uncover their unique needs and showcase how Citation’s additional services can drive their success.

  • Client Engagement: Connect with our established client base to understand their business challenges and recommend tailored solutions.
  • Relationship Building: Build and nurture trusted relationships, becoming a go-to advisor for clients seeking to grow and succeed.
  • Solution Selling: Showcase how Citation’s range of services can bring lasting value to their businesses, delivering compelling, client-focused pitches.
  • Objection Handling: Address concerns with professionalism, clarity, and confidence, positioning our services as essential to their goals.
  • Pipeline Management: Stay organised and efficient by tracking and managing your leads through our CRM tools, ensuring a targeted and effective sales approach.
  • Collaborative Success: Work closely with internal teams, aligning on strategies to deliver exceptional outcomes for both Citation and our clients.

What Makes You Perfect for the Role?

  • Proven Sales Experience: A successful track record of meeting or exceeding targets in a sales environment.
  • Client-Focused Mindset: The ability to step into the client’s shoes, identify their needs, and offer transformative solutions.
  • Exceptional Communication Skills: Confidence, clarity, and adaptability to connect with diverse audiences.
  • Resilience and Drive: You are goal-oriented, motivated by challenges, and thrive on achieving success.
  • Tech-Savviness: Comfortable using CRM systems and digital tools to manage pipelines and streamline communication.

Why Join Citation in 2025?

This isn’t just another sales role – it’s an opportunity to be part of something bigger. As we celebrate 30 years of empowering businesses, Citation continues to combine stability with a forward-thinking, ambitious vision for growth.

  • 30 Years of Trust and Leadership: For three decades, we have been at the forefront of compliance and business services, trusted by 60,000+ clients nationwide.
  • Empowerment and Impact: Your work directly helps businesses overcome challenges, achieve their goals, and thrive in a complex world.
  • Innovation at Our Core: As a company that continuously evolves, we are always looking for ways to do things better – for our clients and our teams.
  • Collaborative and Purpose-Driven Culture: Be part of a team that values your ideas, celebrates teamwork, and shares success.
  • Future-Ready Opportunities: As we build on 30 years of success, our plans for growth offer exceptional opportunities for career progression and development.
  • Uncapped Bonuses: Your efforts drive results – and your earning potential reflects it.
  • Personal Development: Access to training, resources, and career progression opportunities designed to help you grow.
  • Wellbeing Benefits: Enjoy 33 days of annual leave (including bank holidays) plus your birthday off, along with wellbeing support and a health cash plan.
  • Recognition and Incentives: Hard work doesn’t go unnoticed. Expect regular rewards and incentives to keep you motivated.
  • Inclusive, Fun Workplace: Work in an environment where you are surrounded by passionate, driven colleagues who genuinely enjoy what they do.

Be Part of Our Next Chapter

This year isn’t just about celebrating 30 years of success – it’s about building the future. At Citation, you will have the chance to grow alongside a company that’s stronger than ever, with opportunities to make a real impact on clients and your career.

If you are motivated by challenges, passionate about delivering results, and ready to be part of something exceptional, this is your moment to shine.

Working for Citation you will have access to 25 days holiday plus your birthday off work, childcare vouchers, gym membership discounts and more.

Inside Sales Executive (AST) – Hybrid in London employer: Citation Ltd

At Citation, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that celebrates individuality and teamwork. With a strong focus on employee growth, our hybrid role in Wilmslow provides unique opportunities for career progression, alongside generous benefits such as 33 days of annual leave, uncapped bonuses, and personal development resources. Join us in this exciting phase of our journey, where your contributions directly empower businesses and shape the future of our industry.
Citation Ltd

Contact Detail:

Citation Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Inside Sales Executive (AST) – Hybrid in London

Tip Number 1

Get to know the company inside out! Before your interview, dive into Citation's values, services, and recent achievements. This will help you connect with the interviewers and show that you're genuinely interested in being part of their journey.

Tip Number 2

Practice your pitch! Think about how you can showcase your sales experience and client-focused mindset. Prepare examples of how you've successfully built relationships and solved problems for clients in the past – this is your chance to shine!

Tip Number 3

Be ready to handle objections like a pro! Anticipate potential concerns the interviewers might have and prepare clear, confident responses. Show them that you can turn challenges into opportunities, just like you would with clients.

Tip Number 4

Don’t forget to ask questions! Show your enthusiasm by asking about the team culture, growth opportunities, and how you can contribute to Citation's success. This not only demonstrates your interest but also helps you gauge if it's the right fit for you.

We think you need these skills to ace Inside Sales Executive (AST) – Hybrid in London

Sales Experience
Client Engagement
Relationship Building
Solution Selling
Objection Handling
Pipeline Management
Exceptional Communication Skills
Tech-Savviness
Organisational Skills
Goal-Oriented
Resilience
Adaptability
Collaboration

Some tips for your application 🫡

Show Your Personality: At Citation, we love when our candidates bring their unique personalities to the table. Don’t be afraid to let your character shine through in your application – it’s what sets you apart!

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Inside Sales Executive. We want to see how you can contribute to our mission of empowering businesses.

Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your achievements and how they relate to the job.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Citation!

How to prepare for a job interview at Citation Ltd

Know Your Stuff

Before the interview, dive deep into Citation's services and values. Understand their unique selling points in Health & Safety, HR, and Employment Law. This knowledge will help you connect your experience to their needs and show that you're genuinely interested in what they do.

Showcase Your Sales Skills

Prepare specific examples from your past sales experiences where you've exceeded targets or built strong client relationships. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your impact.

Practice Objection Handling

Anticipate common objections clients might have and prepare clear, confident responses. This will demonstrate your problem-solving skills and ability to handle challenges, which is crucial for a Client Sales Executive role.

Be Yourself

Citation values personality just as much as expertise. Don’t be afraid to let your character shine through during the interview. Share your passion for helping businesses succeed and how you can contribute to their growth while being authentic.

Inside Sales Executive (AST) – Hybrid in London
Citation Ltd
Location: London

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>