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- Tasks: Conduct audits and provide consultancy for ISO Certification, both onsite and remotely.
- Company: Join a leading consultancy with over 25 years of experience in ISO Certification.
- Benefits: Enjoy 25 days holiday, birthday leave, healthcare perks, and community volunteering days.
- Why this job: Be part of a dynamic team that values positivity, growth, and client relationships.
- Qualifications: Experience in conducting audits and strong client liaison skills are essential.
- Other info: Hybrid working model with opportunities for travel and personal development.
The predicted salary is between 42000 - 57000 £ per year.
Location: Hybrid
Salary: Up to £57,000 OTE
Full-time, permanent
We provide professional consultation and support for organisations that require a hassle-free and cost-efficient route to ISO Certification. We have proudly been delivering internationally recognised Management Systems for over 25 years, with the aim of 'making businesses better'.
We currently employ over 65 Consultants around the UK, all of whom provide professional consultancy services to organisations looking to achieve ISO Certification.
Through our network of consultants, we have implemented over 20,000 management systems in organisations of all sizes, using our unique approach and industry-leading IT solutions.
Our growth plans are ambitious, and we're part of the private equity-owned Citation Group. Our customer base has grown significantly over the past few years and this growth will continue - that's where you come in.
Key tasks
- Conducting onsite and remote consultancy for client management systems in accordance with the requirements of ISO Standards
- Conducting both onsite and offsite audits of client management systems against the requirements of the corresponding ISO Standards
- Delivering Internal Audit Training to clients
- Promoting products and services from Citation ISO Certification Ltd and the Citation Group companies
- Other bespoke services from time to time depending on the needs of the company
Who are we looking for?
We are looking for people, with a positive outlook, who embrace change and continual improvement displaying a 'can do' attitude which will instil confidence with our clients to foster brilliant relationships. You will have experience of conducting audits, ideally externally. You will be willing to travel to clients within your region and be able to work to defined submission deadlines. You will hold a valid UK driving licence and have access to own car is required.
For this role you will need to have the following essential skills:
- Client liaison and negotiation skills
- High levels of computer literacy
- Ability to use web-based platforms to generate high-quality outputs for submission in line with defined service delivery standards
- Present a positive and professional image to internal and external clients
- Be highly motivated and able to work with autonomy with great time management
- High levels of organisation, diligence and flexibility, being able to adapt to deal with all kinds of clients and situations
- Confidence and positivity
- 'Can do' attitude, embracing changes and continual improvement
Here's a taste of the perks we roll out for our extraordinary team members:
- 25 Days of Holiday + Bank: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
- Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
- Post-Wedding Bliss: Newlyweds, we've got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
- Growing Families: We're all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.
- Healthcare cash plan: Your well-being is our priority. That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
- Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!
- Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.
Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!
Hit Apply now to forward your CV
ISO Consultant/ Auditor employer: Citation ISO Certification
Contact Detail:
Citation ISO Certification Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ISO Consultant/ Auditor
✨Tip Number 1
Familiarise yourself with ISO standards relevant to the role. Understanding the specific requirements and nuances of these standards will not only boost your confidence but also demonstrate your commitment to potential employers.
✨Tip Number 2
Network with current ISO consultants or auditors. Engaging with professionals in the field can provide you with valuable insights and tips on what employers like us are looking for, as well as potential job leads.
✨Tip Number 3
Showcase your client liaison and negotiation skills during interviews. Prepare examples from your past experiences where you've successfully managed client relationships or resolved conflicts, as this is crucial for the role.
✨Tip Number 4
Demonstrate your adaptability and positive attitude. Be ready to discuss how you've embraced change in previous roles and how you can bring that same mindset to our team at StudySmarter.
We think you need these skills to ace ISO Consultant/ Auditor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in ISO consultancy and auditing. Emphasise your skills in client liaison, negotiation, and your ability to work autonomously.
Craft a Compelling Cover Letter: Write a cover letter that showcases your positive outlook and 'can do' attitude. Mention specific examples of how you've embraced change and contributed to continual improvement in previous roles.
Highlight Relevant Qualifications: Include any certifications or training related to ISO standards and auditing. This will demonstrate your expertise and commitment to the field.
Showcase Your IT Skills: Since high levels of computer literacy are essential for this role, mention your proficiency with web-based platforms and any relevant software you have used to generate reports or manage client data.
How to prepare for a job interview at Citation ISO Certification
✨Understand ISO Standards
Familiarise yourself with the specific ISO standards relevant to the role. Being able to discuss these standards confidently will demonstrate your expertise and show that you are well-prepared for the consultancy and auditing tasks.
✨Showcase Your Audit Experience
Prepare examples from your past experiences where you successfully conducted audits. Highlight any challenges you faced and how you overcame them, as this will illustrate your problem-solving skills and ability to work autonomously.
✨Emphasise Client Liaison Skills
Since the role involves client interaction, be ready to discuss your experience in client liaison and negotiation. Share specific instances where you built strong relationships with clients, as this will reflect your ability to foster confidence and rapport.
✨Demonstrate a Positive Attitude
The company values a 'can do' attitude and positivity. During the interview, maintain an upbeat demeanour and express your enthusiasm for embracing change and continual improvement, which aligns with their company culture.
