At a Glance
- Tasks: Join our team to enhance and develop Salesforce solutions while tackling tech challenges.
- Company: Be part of The Citation Group, a leader in supporting SMEs across essential services.
- Benefits: Enjoy 25 days holiday, birthday off, healthcare plan, and extra leave for newlyweds.
- Other info: Flexible hybrid role with opportunities for growth and learning.
- Why this job: Make a real impact by modernising Salesforce and solving complex problems.
- Qualifications: Experience in Salesforce admin and development, with strong problem-solving skills.
The predicted salary is between 46300 - 52800 £ per year.
We are The Citation Group - a collective of businesses dedicated to supporting small and medium-sized enterprises across a range of essential services.
We know that running a business means juggling a lot.
Our mission is to ease these pressures by providing expertise, guidance, and solutions that enable business leaders to focus on what they do best.
From HR and Health & Safety to Cybersecurity, E-Learning, and ISO compliance, we’ve got you covered.
Citation has achieved strong growth through a combination of organic expansion and strategic acquisitions, continually broadening our expertise, services, and reach to create a one-stop shop that supports businesses across the UK, Canada and Australia.
The role
We are looking for Salesforce Platform Engineer our internal Salesforce team at Citation.
This is a true hybrid role: you’ll split your time between configuration (admin) and custom development (Apex, Lightning, integrations).
In the short term, you’ll help us stabilise and improve a complex, tech‑debt‑heavy org.
Over time, you’ll work with the team to simplify and modernise our Salesforce estate, choosing the right mix of declarative tools and code for each problem.
- Configuration (Admin) – roughly 40-50%
- Configure and maintain objects, fields, record types, page layouts and apps.
- Build and optimise Flows, validation rules, formulas, approval processes and other automation.
- Manage permission sets, profiles and sharing to ensure secure, appropriate access.
- Create and maintain reports and dashboards for operational and leadership stakeholders.
- Support day‑to‑day issue resolution, small change requests and user queries.
- Experienced in applying configuration and declarative best practices in line with Salesforce architectural guidelines
- Experienced in applying configuration and declarative best practices in line with Salesforce architectural guidelines
- Proven history of producing detailed build documentation and thorough unit testing
- Can demonstrates a scalability-oriented mindset, consistently considering the bigger picture and anticipating how even small changes can impact interconnected systems.
- Development (Dev) – roughly 50-60%
- Design, build and maintain Apex classes, triggers, batch and queueable jobs.
- Develop and support Lightning Web Components (LWC) and other UI customisations.
- Work with existing legacy code and technical debt, debugging, fixing and refactoring where needed.
- Build and maintain integrations with other systems (REST/SOAP APIs, middleware or ETL tools).
- Write clean, testable code with appropriate unit/integration tests and good coverage.
- Tech debt, quality and governance
- Help identify and prioritise high-risk or fragile areas of the org.
- Refactor and simplify over-engineered solutions, reducing duplication and improving performance.
- Contribute to and follow development standards, code reviews and best practices.
- Support release management: sandbox strategy, deployments, and version control/CI where applicable.
- Keep up to date with Salesforce releases and suggest where new standard features can replace custom build.
Essential
About you
- Hands‑on experience in a hybrid Salesforce Admin + Developer role, or as a dev with significant admin/config work.
• Strong declarative skills, including
- Flows (including more complex automations).
- Validation rules, formulas, approval processes.
- Data model design (custom objects, relationships, record types).
- Permission sets, profiles, sharing and general security model.
Solid Apex development experience
- Bulkified triggers using sensible patterns.
- Apex classes, batch jobs, queueables/schedulables.
- Ability to read, understand and improve existing/legacy code.
- Experience with Lightning Web Components (LWC) (or strong Aura and happy to work with LWC).
- Good understanding of governor limits, performance considerations and secure coding on the Salesforce platform.
- Experience working with integrations (REST/SOAP APIs, outbound/inbound calls, middleware or ETL tools).
- Familiarity with source control and deployments (e. g. Git, Azure Dev Ops, Git Hub, Bitbucket).
- Experience working in an agile environment (user stories, sprints, retrospectives).
Desirable
- Previous experience in a Salesforce org with significant technical debt, where stabilisation and refactoring were key.
- Experience with our key Salesforce products Sales Cloud and Service Cloud
- Exposure to CI/CD tools & repositories such as gearset & git
- Experience mentoring admins or junior devs on best practices.
Qualifications
- Preferred (flexible)
- Salesforce Platform Administrator II and Platform Developer I, or equivalent hands‑on experience and willingness to certify.
- Salesforce Platform Administrator I and/or other certifications are an advantage.
- Personal attributes
- Balanced mindset: comfortable both "clicks not code" and "code when it's right", and able to defend that choice.
- Engineering-oriented: cares about code quality, tests and maintainability, not just short‑term fixes.
- Problem-solver: enjoys untangling complex behaviours and debugging issues across config and code.
- Clear communicator: able to explain technical concepts in plain language to different audiences.
- Ownership: takes responsibility for work from design through build, testing, deployment and support.
- Here’s a taste of the perks we roll out for our extraordinary team members:
25 Days of Holiday + 8 Bank Holidays
We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cozy spot at home.
Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
Birthday Bliss
Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Post-Wedding Bliss
Newlyweds, we've got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families
We're all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan
Your well-being is our priority. That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
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Salesforce Platform Engineer in Wilmslow employer: Citation Canada
Citation Canada is an exceptional employer that prioritises work-life balance and fosters a supportive culture, making it an ideal place for HR & Employment Law Consultants to thrive. With generous benefits such as 25 holiday days, a day off for your birthday, and private healthcare, employees are encouraged to grow both personally and professionally in a dynamic environment that values their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Platform Engineer in Wilmslow
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Citation Canada or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Citation Canada.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Citation Canada.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Citation Canada that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Salesforce Platform Engineer in Wilmslow
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Citation Canada.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Citation Canada and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Citation Canada
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Citation Canada uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
