Project & Change Manager in Wilmslow

Location: Hybrid – 3 days in office (Wilmslow HQ), 2 days from home

Salary: Competitive

We are The Citation Group – a collective of businesses dedicated to supporting small and medium‑size enterprises across a range of essential services. Our mission is to ease these pressures by providing expertise, guidance, and solutions that enable business leaders to focus on what they do best.

The role:

• Effectively manage several projects from start to closure, working closely with internal departments and third‑party suppliers, including change management and adoption activities.
• Coordinate all resource requirements as required to ensure successful implementation.
• Oversee assignments to project work and delivery of outputs as needed.
• Continuous assessment of the implementation status, including updated plans and progress reports.
• Meet with stakeholders to discuss requirements and implementation status.
• Lead discovery sessions and scoping workshops.
• Liaise with project resource, key stakeholders and management team to provide status updates on the progress of projects.
• Identify areas of deviation from the agreed specification and instigate change control procedures.
• Introduce contingency planning when implementation is not running to schedule or to mitigate risks.
• Liaise with all relevant parties to ensure any issues are dealt with satisfactorily both pre and post implementation.
• Work with departmental heads to improve business processes across teams.
• Work with other Project Managers for the management of team diaries and coordinating resource allocation for assigned projects.
• Regularly update the Senior Management Team on the progress of key projects and outstanding issues.
• Provide regular budget forecast and variance reports.
• Provide and maintain resource plan, allowing for seasonal variations and develop mitigating action plans.
• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Review project scopes and objectives, ensuring technical feasibility.
• Use appropriate verification techniques to manage changes in project scope, schedule and costs.
• Measure team performance using appropriate systems, tools and techniques.
• Implement risk management processes.
• Create and maintain comprehensive project documentation.
• Identify project implementation processes changes as and when required.

About You:

• Have strong leadership skills, including excellent verbal / written communication and presentation skills.
• Able to remain calm under pressure.
• You will be presentable and confident when meeting new people and have the ability to build and maintain strong relationships.
• Have excellent problem‑solving skills.
• Ability to react to project adjustments and alterations promptly and efficiently.
• Be flexible during times of change.
• Ability to be persuasive, encouraging, and motivating.
• Ability to develop and maintain effective communications to ensure co‑operation both internally and externally.

Perks:

• 25 Days of Holiday + 8 Bank Holidays: 25 days of holiday plus those cherished bank holidays.
• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s your day! Enjoy it in style with a day off.
• Post‑Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in post‑wedding happiness.
• Growing Families: We’re all about supporting our team, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.
• Healthcare cash plan: Private healthcare to ensure your peace of mind and keep you feeling your best.