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For Companies At a Glance
- Tasks: Welcome guests and provide exceptional service at our vibrant hotel.
- Company: Join Citadines Trafalgar Square, a lively and welcoming hospitality team.
- Benefits: Flexible shifts, competitive pay, and opportunities for career advancement.
- Why this job: Be the face of our hotel and create memorable experiences for guests.
- Qualifications: Confident communication skills and a passion for customer service.
- Other info: Dynamic work environment with a supportive team atmosphere.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
Citadines Trafalgar Square is seeking a confident Receptionistto become part of our Front Office Team. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion.
You will report to the Front Office Manager, supporting towardsproviding our guests with unique experiencesand offering…
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Receptionist employer: Citadines
Contact Detail:
Citadines Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Make sure you know the ins and outs of the company you're applying to. Research Citadines Trafalgar Square, their values, and what makes them unique. This will help you stand out during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Receptionist, you'll be the first point of contact for guests. We recommend role-playing common scenarios with friends or family to boost your confidence and ensure you're ready to provide those unique experiences.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a front office role. Choose an outfit that reflects professionalism and aligns with the company's culture. It shows you care about the position and are ready to represent the brand.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and comfortable with online processes, which is key for a Receptionist role.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to creating unique experiences for our guests.
Tailor Your Application: Make sure to tailor your application specifically for the Receptionist position at Citadines Trafalgar Square. Highlight any relevant experience or skills that align with the job description, especially those related to customer service and teamwork.
Keep It Clear and Concise: We appreciate clarity! Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly, and it shows you’re serious about joining our Front Office Team. We can’t wait to hear from you!
How to prepare for a job interview at Citadines
✨Know the Company
Before your interview, take some time to research Citadines Trafalgar Square. Understand their values, the services they offer, and what makes them unique. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for guests. Prepare examples from your past experiences where you've provided excellent customer service. Think about how you handled difficult situations or went above and beyond to ensure a positive experience.
✨Be Ready for Shift Work Questions
Since the role involves early and late shifts, be prepared to discuss your availability and flexibility. Highlight any previous experience with shift work and how you manage your time effectively to maintain a work-life balance.
✨Practice Common Interview Questions
Familiarise yourself with common interview questions for receptionists, such as handling guest complaints or managing multiple tasks. Practising your responses can help you feel more confident and articulate during the actual interview.
