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- Tasks: Create memorable experiences for guests and support the Front Office Team.
- Company: Join Citadines Holborn-Covent Garden, a vibrant hospitality leader.
- Benefits: Flexible shifts, competitive pay, and opportunities for career advancement.
- Why this job: Be the face of hospitality and make a difference in guests' stays.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Dynamic work environment with a focus on teamwork and guest satisfaction.
The predicted salary is between 28800 - 43200 £ per year.
Citadines Holborn-Covent Garden is seeking a confident Guest Relations Coordinator to become part of our Front Office Team. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion.
You will report to the Front Office Manager, supporting towards providing our guests with unique experiences.
Guest Relations Coordinator in London employer: Citadines
Contact Detail:
Citadines Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Relations Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Citadines or similar places. A friendly chat can open doors and give you insider info on what they’re looking for.
✨Tip Number 2
Show off your personality! When you get that interview, let your confidence shine through. Remember, they want someone who can connect with guests, so be yourself and share your passion for guest relations.
✨Tip Number 3
Be flexible with your availability. Since the role involves various shifts, showing that you’re open to working early mornings, late nights, or even weekends can make you stand out as a candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Guest Relations Coordinator in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application: Make sure to customise your application for the Guest Relations Coordinator position. Highlight relevant experience and skills that align with the job description, showing us why you're the perfect fit for our Front Office Team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and focus on what makes you a great candidate for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Citadines
✨Know the Company Inside Out
Before your interview, make sure you research Citadines Holborn-Covent Garden thoroughly. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Guest Relations Coordinator, excellent communication is key. Prepare examples from your past experiences where you successfully handled guest inquiries or resolved issues. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Be Ready for Shift Work Questions
Since the role involves early and late shifts, be prepared to discuss your availability and flexibility. Think about how you can manage your time effectively and maintain a positive attitude while working varied hours. This shows that you're ready for the demands of the job.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or how success is measured in the role. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
