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- Tasks: Lead the Maintenance Team to ensure smooth operations and guest satisfaction.
- Company: Join Citadines, a trusted hospitality brand with a diverse and inclusive culture.
- Benefits: Career growth, on-the-job training, travel allowance, and employee perks from day one.
- Why this job: Make a real impact in a dynamic environment while developing your skills.
- Qualifications: 2+ years in a supervisory maintenance role with strong technical skills.
- Other info: Enjoy team parties, recognition awards, and relocation support if needed.
The predicted salary is between 36000 - 60000 £ per year.
Citadines South Kensington London is seeking a confident Senior Maintenance Technician to become part of our Team. Our properties operate 24/7; therefore, the department works on an early or late shift, on a rotating basis. You will report to the Residence Manager, supporting towards providing our guests with memorable experiences of the city.
The Senior Maintenance Technician will be responsible for the smooth running of the Maintenance Team, implementing effective preventative and routine maintenance inspections under the guidance of the Residence Manager. As our Senior Maintenance Technician, you will be responsible for:
- Implementing all policies, standards and procedures for Water Hygiene, Energy Conservation and Control, Fire Prevention and other Safety Programmes, and Effective Preventative and Routine Maintenance Inspections
- Maintaining and repairing all mechanical service pumps, valves, boilers, calorifiers, AHU and auxiliary plant
- Maintaining and repairing heating, ventilation and air conditioning equipment as directed
- Attending fire alarm calls and acting as part of a fire fighting team leader in conjunction with the Duty Manager
- Accurately recording work, stock levels, shift activities, in the appropriate logs and reporting to senior management when required
- Being responsible for external contractors visiting site for PPM or reactive works and reporting back to the Residence Manager daily of progress or works complete
- Effectively dealing with guest requests in a timely and efficient manner, communicating with other departments when necessary
To be successful in the role of Senior Maintenance Technician, we require:
- At least 2 years experience in a supervisory role within Maintenance
- Good knowledge of basic electrical, plumbing and carpentry
- Good understanding of general Health & Safety and fire safety
- Creativity and confidence to find solutions to everyday challenges
- Clear understanding of a property's key plant equipment and functions
- A good command of English is essential, a second language is advantageous
This is your opportunity to be part of our team as a Senior Maintenance Technician. We focus on your professional and personal development, and we offer:
- Genuine career opportunities within our business
- Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities
- A travel allowance for every day you work to contribute to your commuting cost
- A PERKBOX subscription with benefits, retail discounts and savings available from your first day
- Employee Assistance Programme
- Refer a Friend bonus
- Employee Recognition Awards Ceremony and company team parties
- Once you pass your probation, a special staff rate when staying in our European properties
- Staff incentives when you and your team perform
- (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging
About Us: Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott's presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott's loyalty programme, members enjoy exclusive privileges and offers at participating properties.
Required skills: Time Management, Multitasking, Organisation Skills, Attention to Detail, Technical Skills, Customer Focus, Team Work, Communication Skills, Problem Solving.
Senior Maintenance Technician in London employer: Citadines South Kensington London
Contact Detail:
Citadines South Kensington London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Maintenance Technician in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what makes Citadines tick and be ready to share how your skills align with their mission. This shows you're genuinely interested and not just another candidate.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to maintenance and safety protocols. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your experience effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can leave a lasting impression. Plus, it shows that you’re proactive and keen on joining the team at Citadines.
We think you need these skills to ace Senior Maintenance Technician in London
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your relevant experience in maintenance, especially any supervisory roles. We want to see how you've tackled challenges and led teams in the past!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. This shows us you’re genuinely interested in the role.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Citadines South Kensington London
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around mechanical service pumps, valves, and HVAC systems. Be ready to discuss your past experiences in maintenance and how you've tackled challenges in a supervisory role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've creatively solved maintenance issues in the past. This role requires a proactive approach, so think of specific instances where your quick thinking made a difference.
✨Understand the Company Culture
Familiarise yourself with Citadines and its commitment to diversity and inclusion. Show that you align with their values and can contribute positively to the team environment.
✨Communicate Effectively
Practice clear communication, as you'll need to interact with guests and other departments. Think about how you can demonstrate your customer focus and teamwork skills during the interview.
