At a Glance
- Tasks: Keep public areas spotless and welcoming for guests in a fast-paced environment.
- Company: Join HotelCare, the UK's leading hotel support services provider with over 30 years of experience.
- Benefits: Enjoy flexible hours, up to 28 days paid holiday, free lunch, and career progression opportunities.
- Other info: Great opportunity for growth with potential for an apprenticeship and recognition rewards.
- Why this job: Make a real difference in guest experiences while working in a dynamic team.
- Qualifications: Experience in cleaning preferred, but a positive attitude and willingness to learn are key.
The predicted salary is between 20000 - 25000 € per year.
Responsible To: Line Manager
Direct Reports: 0
Key Relationships: Coworkers, Guests, and Line Manager
Hours of work: 0-40 hours per week / Available to work some weekends.
Company Overview: HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UK and Abbe ltd to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service. We offer a benefits package including:
- Up to 28 days paid holidays.
- A permanent job with flexible working hours.
- Free Lunch on duty (site dependant).
- Full on-site training.
- Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
- Career progression with the opportunity to undertake a HotelCare Apprenticeship.
- Automatic Enrolment into a workplace pension, after 3 months’ service.
- Recognition, incentives and awards.
Job Overview: Our Public Area Cleaners play a vital role in ensuring that guests experience impeccably clean public spaces, contributing to their overall enjoyment of their stay. As Public Area Cleaners, you'll be integral parts of a dynamic team operating in a fast-paced environment.
Job Description Key Responsibilities:
- Cleaning designated public areas such as corridors, lifts, lobbies, offices, reception areas, stairs, ironing rooms, changing rooms, and meeting rooms.
- Performing cleaning tasks efficiently and to a high standard within a fast-paced environment.
- Consistently following company health and safety protocols and procedures, including adherence to COSHH guidelines.
- Reporting any maintenance problems, safety hazards, accidents, or injuries to the management team promptly.
- Maintaining cleaning equipment and supplies, ensuring they are used appropriately and safely.
- Collaborating with team members to achieve cleanliness goals and maintain a positive working environment.
- Following instructions from supervisors and managers regarding cleaning schedules and specific tasks.
- Providing exceptional customer service by ensuring public areas are clean and presentable for guests and visitors.
Person specification Experience:
- Preferred Experience: Experience in a similar role within the hospitality industry, particularly in cleaning or public area cleaner positions.
Skills and knowledge:
- Physical ability to lift, bend, and stand for extended periods.
- The ability to work individually and as part of a team.
- Strong time management skills.
- Attention to detail.
- Flexibility and willingness to learn.
- A ‘Can Do’ attitude.
- Adaptability to organisational needs.
- Ability to prioritise and multi-task.
- Capability to provide excellent customer service.
- Self-motivation and accountability.
- Ability to work confidentially and with integrity.
- Ability to work under pressure and to follow instructions.
- Awareness of safety regulations and compliance.
Flexibility: You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.
Public Area Cleaner in London employer: Citadines Holborn
HotelCare is an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. With flexible working hours, comprehensive training, and opportunities for career progression through apprenticeships, we ensure our Public Area Cleaners are valued and recognised for their contributions. Our commitment to sustainability and quality service, combined with benefits like up to 28 days of paid holiday and free lunch on duty, makes HotelCare a rewarding place to build a meaningful career in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Public Area Cleaner in London
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances about your job search. You never know who might have a lead on a Public Area Cleaner position or can put in a good word for you.
✨Tip Number 2
Get social! Follow HotelCare and similar companies on social media. Engage with their posts and stay updated on job openings. It shows you're interested and can help you stand out when applying through our website.
✨Tip Number 3
Prepare for interviews by practising common questions related to cleaning roles. Think about your past experiences and how they relate to the responsibilities of a Public Area Cleaner. Confidence is key!
✨Tip Number 4
Don’t forget to follow up after an interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Public Area Cleaner in London
Some tips for your application 🫡
Show Your Experience:When you're filling out your application, make sure to highlight any previous experience in cleaning or hospitality. We want to see how your background aligns with the role of a Public Area Cleaner, so don’t hold back!
Be Detail-Oriented:Since attention to detail is key for this job, use your application to showcase your meticulous nature. Mention specific tasks you've handled that required a keen eye for cleanliness and organisation.
Emphasise Teamwork:We love team players! In your application, share examples of how you've collaborated with others in past roles. This will show us that you can work well in our dynamic environment.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Citadines Holborn
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Public Area Cleaner. Familiarise yourself with the cleaning tasks mentioned in the job description and think about how your past experiences relate to these duties.
✨Show Off Your Team Spirit
Since this role involves working closely with others, be prepared to discuss examples of how you've collaborated in a team before. Highlight your ability to maintain a positive working environment and how you contribute to team goals.
✨Demonstrate Your Attention to Detail
During the interview, share specific instances where your attention to detail made a difference in your work. This could be about ensuring cleanliness or following safety protocols. Employers love candidates who take pride in their work!
✨Ask Smart Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.