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- Tasks: Join our team as a Maintenance Handyperson, ensuring guest satisfaction through effective maintenance.
- Company: Citadines Holborn Covent Garden is part of The Ascott Limited, a global hospitality leader.
- Benefits: Enjoy career growth, on-the-job training, travel allowances, and exclusive staff discounts.
- Why this job: Be part of a diverse team focused on creating memorable experiences for guests.
- Qualifications: Strong technical skills and good communication are essential; a second language is a plus.
- Other info: Relocation support includes 30 days of accommodation while you find permanent housing.
The predicted salary is between 24000 - 36000 £ per year.
Citadines Holborn-Covent Garden is seeking a confident Maintenance Handyperson to become part of
our Team. Our properties operate 24/7; therefore, the department works on an
early or late shift, on a rotating basis.
You will report to the Maintenance Manager, supporting
towards providing our guests with memorable experiences of the city.
As our Maintenance Handyperson , you will be responsible for:
- Implementing all policies, standards and
procedures for Water Hygiene, Energy Conservation and Control, Fire Prevention
and other Safety Programmes, and Effective Preventative and Routine Maintenance
Inspections - Responding to job log system registered works and
completing all jobs assigned within the targeted timescale - Monitoring engineering stock levels and logging shift
activities on a regular basis and communicate appropriately when needed - Reporting any hazards or defects to senior
management - Processing handover in line with Company
guidelines
To be successful in the role of Maintenance Handyperson , we
require:
- Strong technical skills and willingness to learn
- Excellent guest engagement skills
- Ability
to bring the guest experience to life throughout the hotel - Ability
to communicate and organise yourself in line with different guest
expectations - A
good command of English is essential, a second language is advantageous
This is your opportunity to be part of our team as a Maintenance Handyperson .
We focus on your professional and personal development, and we offer:
- Genuine career opportunities within our
business - Valuable on the job training, along with
access to our digital online learning platform and numerous other learning and
development opportunities - A travel allowance for every day you work to
contribute to your commuting cost - A PERKBOX subscription with benefits, retail
discounts and savings available from your first day - Employee Assistance Programme
- Refer a Friend bonus
- Employee Recognition Awards Ceremony and
company team parties - Once you pass your probation, a special staff
rate when staying in our European properties - Staff incentives when you and your team
perform - (If relocating) 30 days of relocation
accommodation within one of our properties, whilst you find permanent lodging
About Us
Citadines is a brand of The Ascott Limited.
At The Ascott Limited, we embrace diversity, equity, and
inclusion, welcoming applicants of all backgrounds to create a supportive and
thriving workplace where everyone can contribute their unique
perspectives.
A trusted hospitality company, Ascott’s presence extends
across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the
USA. Its diversified accommodation offerings span serviced
residences, coliving properties, hotels and independent
senior living apartments. Ascott\’s award-winning hospitality brands
include Ascott, Citadines, lyf, Oakwood, Somerset, The
Crest Collection, The Unlimited
Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello.
Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy
exclusive privileges and offers at participating properties.
Trading as: Citadines by The Ascott Limited
Maintenance Handyperson employer: Citadines Holborn-Covent Garden London
Contact Detail:
Citadines Holborn-Covent Garden London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Handyperson
✨Tip Number 1
Familiarise yourself with the specific maintenance tasks mentioned in the job description, such as water hygiene and fire prevention. This will help you demonstrate your understanding of the role during any interviews or discussions.
✨Tip Number 2
Showcase your technical skills by preparing examples of past maintenance work you've done. Be ready to discuss how you approached challenges and what solutions you implemented, as this will highlight your problem-solving abilities.
✨Tip Number 3
Since communication is key in this role, practice articulating your thoughts clearly. You might even want to prepare a few scenarios where effective communication made a difference in your previous jobs.
✨Tip Number 4
Research Citadines and their values, especially around guest experience and diversity. Being able to align your personal values with theirs can make a strong impression during your interactions with the team.
We think you need these skills to ace Maintenance Handyperson
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Maintenance Handyperson position. Tailor your application to highlight relevant skills and experiences that align with these expectations.
Highlight Technical Skills: Emphasise your strong technical skills in your CV and cover letter. Provide specific examples of past maintenance work or projects that demonstrate your ability to implement safety programs and conduct preventative maintenance.
Showcase Communication Skills: Since good communication is essential for this role, include examples in your application that showcase your ability to communicate effectively with team members and guests. This could be through previous job experiences or relevant training.
Personalise Your Application: Make sure to personalise your cover letter by addressing it to the hiring manager if possible. Mention why you are interested in working for Citadines and how you can contribute to enhancing the guest experience.
How to prepare for a job interview at Citadines Holborn-Covent Garden London
✨Showcase Your Technical Skills
As a Maintenance Handyperson, strong technical skills are crucial. Be prepared to discuss your experience with various maintenance tasks and any relevant certifications you may have. Highlight specific examples where you've successfully resolved issues or improved processes.
✨Demonstrate Your Communication Skills
Good communication is key in this role, especially when reporting hazards or coordinating with team members. During the interview, practice clear and concise communication. You might even want to prepare a few scenarios where effective communication made a difference in your previous roles.
✨Understand the Company’s Values
Familiarise yourself with Citadines and The Ascott Limited's commitment to diversity, equity, and inclusion. Showing that you align with their values can set you apart. Consider how your personal experiences and perspectives contribute to a supportive workplace.
✨Prepare for Situational Questions
Expect questions that assess how you handle real-life situations, such as responding to emergencies or managing multiple tasks. Think of examples from your past work where you demonstrated problem-solving skills and the ability to work under pressure.
