- Digital & Experience Strategist, Retail sector in London
- Digital & Experience Strategist, Retail sector

- Digital & Experience Strategist, Retail sector in London

London Full-Time 60000 - 84000 £ / year (est.) No home office possible
Ci&T

At a Glance

  • Tasks: Lead strategic initiatives for retail clients, transforming business challenges into actionable strategies.
  • Company: Join a global tech transformation specialist with a focus on AI and human expertise.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Collaborative environment with a focus on client relationships and strategic thinking.
  • Why this job: Make a real impact in the retail sector by shaping innovative strategies and driving transformation.
  • Qualifications: 6+ years of experience in strategy, preferably in Retail or CPG sectors.

The predicted salary is between 60000 - 84000 £ per year.

About the Company

We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions. With over 8,000 CI&Ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality.

Role Overview

CI&T is looking for an experienced Strategist (6+ years) to lead the day‑to‑day execution of strategy across our Retail client engagements in EMEA. At CI&T, strategy sits at the intersection of business ambition, human experience, and technology execution. We help clients identify opportunities for growth and transformation and turn them into strategies that connect business goals, customer needs, and the technology required to deliver them. You will be front and centre in strategic engagements, helping retail clients frame complex business challenges, identify opportunities, and translate strategy into clear, actionable programmes. You will work closely with Client Partners, Growth Units, engineers, product teams, and senior strategists to shape proposals, structure engagements, and ensure our work delivers both commercial impact and meaningful customer outcomes. Over time, you will also contribute to the development of industry propositions, helping translate industry insight into repeatable offerings that can scale across clients. Experience in Retail and/or CPG is strongly preferred for this role.

Role Responsibilities

  • Lead customer & commercial strategy on client engagements
  • Lead the day‑to‑day strategic work across retail client engagements
  • Frame business problems, identify growth and transformation opportunities, and define clear strategic directions that connect business ambition, customer experience, and digital execution
  • Develop outcome‑led strategies tied to revenue growth, customer experience improvement, operational efficiency, and capability development
  • Work with Client Partners to translate strategy into clear programmes, initiatives, and roadmaps that delivery teams can execute
  • Shape and drive proposals and new business
  • Play a leading role in shaping the strategic thinking behind proposals and RFPs
  • Work with Client Partners and Growth Units to structure compelling opportunity narratives and clear value propositions
  • Bring clarity to client challenges, define strong problem statements, and help translate opportunities into credible programmes of work
  • Support pitches and senior client conversations where strategic framing is required
  • Build strong client relationships
  • Act as a trusted senior advisor to client stakeholders

- Digital & Experience Strategist, Retail sector in London employer: Ci&T

CI&T is an exceptional employer that fosters a dynamic work culture where innovation meets collaboration. With a strong focus on employee growth, we offer extensive training and development opportunities, empowering our team to thrive in the fast-paced retail sector. Located in EMEA, our commitment to blending human expertise with cutting-edge technology ensures that you will be at the forefront of transformative projects, making a meaningful impact for our clients and their customers.
Ci&T

Contact Detail:

Ci&T Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land - Digital & Experience Strategist, Retail sector in London

✨Tip Number 1

Network like a pro! Reach out to people in the retail sector, especially those who work at CI&T or similar companies. Use LinkedIn to connect and engage with them; you never know who might have the inside scoop on job openings or can refer you directly.

✨Tip Number 2

Prepare for interviews by researching the latest trends in retail and digital strategy. Be ready to discuss how your experience aligns with CI&T's mission of blending human expertise with AI. Show them you’re not just another candidate, but someone who understands their world.

✨Tip Number 3

Practice your pitch! You’ll want to clearly articulate your strategic thinking and how you’ve tackled complex business challenges in the past. Make it relatable to the retail sector and demonstrate how you can drive growth and transformation for clients.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at CI&T and contributing to our exciting projects.

We think you need these skills to ace - Digital & Experience Strategist, Retail sector in London

Strategic Thinking
Client Engagement
Business Analysis
Opportunity Identification
Digital Transformation
Revenue Growth Strategies
Customer Experience Improvement
Operational Efficiency
Proposal Development
Stakeholder Management
Problem Framing
Relationship Building
Retail Sector Knowledge
Cross-Functional Collaboration

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Digital & Experience Strategist role. Highlight your experience in retail and how it aligns with our mission at CI&T. We want to see how you can connect business ambition with customer needs!

Showcase Your Strategic Thinking: In your application, demonstrate your ability to frame complex business challenges and identify growth opportunities. Use specific examples from your past experiences that showcase your strategic mindset and how you've driven successful outcomes.

Be Clear and Concise: When writing your application, clarity is key! Make sure your points are easy to understand and directly address the responsibilities outlined in the job description. We appreciate straightforward communication that gets to the heart of the matter.

Apply Through Our Website: We encourage you to submit your application through our website. This way, we can ensure your application is reviewed promptly and you’ll be one step closer to joining our team of tech transformation specialists!

How to prepare for a job interview at Ci&T

✨Know Your Retail Inside Out

Make sure you brush up on the latest trends and challenges in the retail sector. Understand how technology is transforming the industry and be ready to discuss specific examples of how you've tackled similar challenges in your past roles.

✨Frame Your Experience

Prepare to articulate your experience in leading strategic initiatives. Use the STAR method (Situation, Task, Action, Result) to structure your responses, focusing on how your strategies have driven growth and improved customer experiences.

✨Showcase Your Collaborative Spirit

This role involves working closely with various teams, so highlight your ability to collaborate effectively. Share examples of how you've partnered with different stakeholders to achieve common goals and how you’ve navigated complex team dynamics.

✨Prepare Thoughtful Questions

At the end of the interview, you'll likely have the chance to ask questions. Prepare insightful queries that demonstrate your interest in the company’s strategic direction and how you can contribute to their goals, especially in relation to AI and tech transformation.

- Digital & Experience Strategist, Retail sector in London
Ci&T
Location: London

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