[EMEA] - Digital & Experience Strategist, Retail sector

[EMEA] - Digital & Experience Strategist, Retail sector

Full-Time 60750 - 74250 £ / year (est.) Home office (partial)
Ci&T

At a Glance

  • Tasks: Lead strategic initiatives for retail clients, transforming business challenges into actionable strategies.
  • Company: Join CI&T, a global leader in tech transformation with a collaborative culture.
  • Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Be part of a diverse team that values inclusion and fosters career development.
  • Why this job: Make a real impact by shaping the future of retail through innovative strategies.
  • Qualifications: 6+ years in strategy, preferably in Retail or CPG, with strong collaboration skills.

The predicted salary is between 60750 - 74250 £ per year.

At CI&T, we help large enterprises transform the potential of AI into real business impact with AI Deployment, AI-native execution, and tech-integrated business solutions. With 30 years of experience in technological transformation, we accelerate innovation with expertise in Agentic SDLC, Application modernization, Data & AI, Martech and Business strategy. We are 8,000 CI&Ters across more than 25 countries, collaborating to build solutions with real impact. AI is already part of how we work, evolve, and innovate every day.

CI&T are looking for an experienced Strategist (6+ years) to help lead the day-to-day execution of strategy across our Retail client engagements in EMEA. At CI&T, strategy sits at the intersection of business ambition, human experience, and technology execution. We help clients identify opportunities for growth and transformation and turn them into strategies that connect business goals, customer needs, and the technology required to deliver them.

You will be front and centre in strategic engagements, helping retail clients frame complex business challenges, identify opportunities, and translate strategy into clear, actionable programmes. You will work closely with Client Partners, Growth Units, engineers, product teams, and senior strategists to shape proposals, structure engagements, and ensure our work delivers both commercial impact and meaningful customer outcomes. Over time, you will also contribute to the development of industry propositions, helping translate industry insight into repeatable offerings that can scale across clients.

Role Responsibilities

  • Lead customer & commercial strategy on client engagements
  • Shape and drive proposals and new business
  • Build strong client relationships
  • Bridge business, customer experience, tech and delivery
  • Define capabilities and operating implications
  • Guide strategy through delivery
  • Contribute to Retail & CPG propositions and practice development

What Success Looks Like

  • Stronger strategic proposals and opportunity narratives that help increase win rates.
  • Clients view CI&T as a strategic partner shaping growth and transformation, not only a delivery partner.
  • New opportunities emerge within accounts through clear strategic thinking and strong client relationships.
  • Strategies translate into clear programmes, initiatives, and product roadmaps that accelerate delivery.
  • Delivery teams remain aligned to customer outcomes, business impact, and strategic intent.
  • Visible business, customer, and operational outcomes achieved through strategically led work.

Skill profile

  • 6+ years of experience in strategy, digital strategy, customer experience strategy, product strategy, or digital transformation.
  • Experience in Retail and/or CPG strongly preferred.
  • Experience working closely with engineering, product, and delivery teams within digital or technology-enabled transformation programmes.
  • Experience translating strategy into practical initiatives, roadmaps, or product directions.
  • Customer strategy, segmentation, and value proposition design.
  • Understanding of how customer experience improvements drive growth, loyalty, and operational efficiency.
  • Understanding of digital platforms, data, AI, and product ecosystems.
  • Ability to identify the capabilities required to deliver strategic ambitions across business, customer experience, and technology.
  • Strong proposal development and strategic narrative design.
  • Highly independent and self-directed.
  • Strong collaborator across strategy, commercial, product, and engineering teams.

This role is based in EMEA. To support collaboration with colleagues, engineers, and client teams, we expect team members to spend approximately two days per week in the office, with flexibility around project and client needs. Collaboration is our superpower, diversity unites us, and excellence is our standard. We value diverse identities and life experiences, fostering a diverse, inclusive, and safe work environment. We encourage applications from diverse and underrepresented groups to our job positions.

[EMEA] - Digital & Experience Strategist, Retail sector employer: Ci&T

CIá is an exceptional employer for AI Engineers, offering a dynamic work culture that fosters innovation and collaboration. Located in the UK, employees benefit from extensive professional growth opportunities, access to cutting-edge technology, and a commitment to transforming AI into tangible business solutions. Join us to be part of a forward-thinking team that values your contributions and supports your career development.

Ci&T

Contact Details:

Ci&T Recruitment Team

We think you need these skills to ace [EMEA] - Digital & Experience Strategist, Retail sector

Strategic Thinking
Customer Experience Strategy
Digital Transformation
Proposal Development
Value Proposition Design
Capability Roadmap Definition
Client Engagement