At a Glance
- Tasks: Lead client integrations and ensure smooth onboarding with cutting-edge technology.
- Company: Join Cisive, a passionate team dedicated to effortless talent management.
- Benefits: Enjoy hybrid work, competitive pay, and opportunities for professional growth.
- Other info: Work in a dynamic environment with a focus on teamwork and innovation.
- Why this job: Be a key player in transforming how companies hire and manage talent.
- Qualifications: Experience in client onboarding and strong problem-solving skills required.
The predicted salary is between 49500 - 60500 £ per year.
It’s fun to work in a company where people truly BELIEVE in what they’re doing! We’re committed to bringing passion and customer focus to the business. At Cisive, our vision is to make securing the right talent effortless. We provide technology-first background screening, identity verification, and continuous monitoring solutions that help organizations hire and manage their workforce with confidence.
Our Values
- Integrity First: We uphold the highest ethical standards in everything we do.
- Innovate Fearlessly: We challenge the status quo, embrace emerging technologies, and continuously refine our solutions to stay ahead of industry needs.
- Win Together: We break down barriers, share knowledge, and champion teamwork across departments, brands, and global offices to achieve our collective goals.
- Customer Obsessed: We go beyond transactional interactions to become trusted partners in risk mitigation and workforce management.
- Stay One Step Ahead: We proactively seek knowledge that helps us—and our clients—stay ahead of the curve.
The candidate must be willing to work in a hybrid arrangement in Quezon City, following a night shift schedule.
Duties and Responsibilities
- Serve as the subject matter expert for client integrations, including APIs, ATS platforms, and other third-party systems.
- Partner with internal resources and client technical teams to successfully integrate with new or existing clients and launch integrations on schedule.
- Establish as a subject matter expert on how to configure, test, troubleshoot, and maintain our integrations with various third-party vendors.
- Engage with and maintain a strong working relationship with the Partnerships team to ensure a brand-positive position with both our clients and integration partners.
- Act as the first line of defense for troubleshooting integrations and API-related issues, escalating to internal technical teams or third-party vendors as needed.
- Monitor integration progress against milestones to ensure delivery within the agreed-upon timeframe.
- Maintain integration documentation, testing results, and configuration notes for knowledge management and future reference.
- Provide guidance and support for clients and partners seeking to leverage our APIs and integration capabilities.
- Contribute to continuous improvement efforts by identifying efficiencies, documenting best practices, and enhancing integration processes.
Minimum Qualifications
- High school diploma or equivalent required.
- Bachelor’s degree in information systems, Business, or a related field (or equivalent work experience) required.
- 2–4 years of experience in client onboarding, systems integration, or technical implementation.
- Familiarity with integrations and APIs strongly preferred.
- Strong analytical and problem-solving skills with a high attention to detail.
- Proficiency in documenting technical requirements, especially with APIs and integration fields, and translating them into technical configurations.
- Excellent communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders.
- Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously.
Client Onboarding Integration Specialist in London employer: Cisive
As a Client Service Representative in our London office, you will join a dynamic team that values exceptional customer support and fosters a collaborative work environment. We offer a hybrid working model that promotes work-life balance, alongside opportunities for professional growth and development within the company. Our commitment to employee well-being is reflected in our supportive culture and dedication to providing high-quality service to our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Client Onboarding Integration Specialist in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Cisive or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Cisive.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Cisive.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Cisive that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Client Onboarding Integration Specialist in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Cisive.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Cisive and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Cisive
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Cisive uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
