Research Analyst (Social Media)

Research Analyst

The Brandwatch Professional Services team is looking for a Research Analyst to join its Strategy & Insights division.

Duties and responsibilities

• Work with paid and organic social media content to understand and engage with client data.
• Work with clients across a range of industries and sectors on both individual one‑off projects and ongoing reporting.
• Optimize your time to work on multiple fast‑paced projects at the same time and deliver quality and client‑tailored insights.
• Build a research/storytelling plan that maps to the brief project objectives with timelines and accountabilities.
• Execute on a research plan and build a narrative with data that is engaging and actionable.
• Provide strategic and consultative guidance to clients across roles/functions to map to their larger business goals/data.
• Work collaboratively and independently on research projects with a focus on personal accountability and project management.
• Represent the team in client‑facing meetings communication with clients on projects and present to internal and external audiences.
• Gain an understanding of the full range of Brandwatch products and have a proven understanding of analysis data storytelling and research methods.

Essential Skills and Experience

• 2 years of research experience or data/statistical analysis or agency experience, preferably with exposure to consumer insights and social media research.
• Understanding of marketing, market research, and/or social media.
• Technical aptitude for learning new software and conducting both quantitative and qualitative analyses.
• Experience creating data visualizations, data storytelling, and creating a compelling story flow of report deliverables.
• Confidence in business writing, client communication, and presentation skills; experience working directly with clients is a plus.
• Competency in Excel, Word, and PowerPoint.
• Full training in Brandwatch software will be provided.
• Familiarity with social research, Boolean searches, unstructured data, Brandwatch or similar software is a strong advantage.
• Multilingual skills are a plus but not a prerequisite.

What You Will Get

• Life Assurance
• Private Medical Insurance (For directors and above only)
• Cycle to Work
• Discounted Dining
• Virtual GP
• Employee Assistance Programme (EAP)
• Eye Care Test
• Cision Global Charitable Giving Program

Equal Opportunity Employer

Cision is proud to be an equal opportunity employer seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.

Cision is committed to the full inclusion of all qualified applicants. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process to perform the essential functions of the position and/or to receive all other benefits and privileges of employment, please contact Cision.