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- Tasks: Manage alerts and incidents while optimising client infrastructure in networking and cloud solutions.
- Company: Leading managed services provider with a focus on innovation and client satisfaction.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real difference in IT support and client confidence.
- Qualifications: Foundational experience in Microsoft 365, Azure, Cisco Networks, and relevant certifications.
- Other info: Exciting environment with a strong emphasis on automation and career advancement.
The predicted salary is between 30000 - 42000 £ per year.
A leading managed services provider is seeking a dedicated Technical Support Specialist in the United Kingdom. You will be responsible for managing alerts, incidents, and requests, ensuring optimal client infrastructure with a strong focus on networking and cloud solutions.
The ideal candidate will have foundational experience in Microsoft 365, Azure, and Cisco Networks, along with relevant certifications in networking and cloud services. Automation experience will be a key asset.
Join us to help maintain high service standards and client confidence.
Proactive IT Support Specialist – Networking, Cloud & ITSM employer: Cisilion Ltd.
Contact Detail:
Cisilion Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Proactive IT Support Specialist – Networking, Cloud & ITSM
✨Tip Number 1
Network like a pro! Attend industry meetups or webinars related to IT support, networking, and cloud solutions. It's a great way to connect with potential employers and show off your passion for the field.
✨Tip Number 2
Showcase your skills! Create a portfolio or a personal website that highlights your experience with Microsoft 365, Azure, and Cisco Networks. This gives you an edge and makes it easier for employers to see what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to ITSM and automation. We recommend practising with a friend or using mock interview platforms to build your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to reach out directly.
We think you need these skills to ace Proactive IT Support Specialist – Networking, Cloud & ITSM
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft 365, Azure, and Cisco Networks. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or certifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how your background makes you a perfect fit for our team. Let us know what excites you about networking and cloud solutions.
Showcase Your Automation Skills: If you’ve got experience with automation, make sure to mention it! We’re keen on candidates who can streamline processes and improve efficiency, so share any relevant tools or projects you’ve worked on.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Cisilion Ltd.
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, Azure, and Cisco Networks. Be ready to discuss specific experiences you've had with these technologies, as well as any relevant certifications. This will show that you're not just familiar with the tools but can also apply them effectively.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've managed alerts, incidents, and requests in previous roles. Think of specific situations where you resolved issues efficiently, especially in networking or cloud environments. This will demonstrate your proactive approach and ability to maintain high service standards.
✨Highlight Your Automation Experience
If you have experience with automation tools or processes, make sure to bring it up during the interview. Discuss how you've used automation to improve efficiency or streamline operations. This is a key asset for the role and will set you apart from other candidates.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company's approach to IT support, their client base, or future projects. This shows your genuine interest in the role and helps you assess if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
