Solutions Engineer Service Provider & AI

Role

Solutions Engineer Service Provider & AI

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Location

• Location: London, United Kingdom

• Alternate Location: Alternate locations – United Kingdom

Overview

Meet the Team

After our recent financial success and surpassing key targets ahead of schedule, our momentum in AI continues to accelerate. These achievements have empowered us to further invest in our AI Sales Team. To meet the growing demand in the service provider (Neoclouds) market, we are now looking for experienced Presales Solutions Engineers to join us. As part of a dynamic, like-minded team of engineers passionate about AI, you will play a key role in shaping the future, today.

Your Impact

As a Solutions Engineer, you will collaborate closely with the Cisco Sales team to drive our go-to-market efforts and support technical sales activities. Leveraging your deep expertise in AI and the SP/Neocloud space, you will showcase the competitive advantages of Cisco\’s portfolio to prospective customers and partners, differentiating us from industry competitors.

Key Responsibilities

• Understand customer and partner needs to effectively present Cisco\’s Secure AI solutions.

• Lead product demonstrations, address technical queries, contribute to proposals, analyse client requirements, and develop tailored technical solutions in a presales environment.

• Drive strategic sales initiatives, including customer outreach and channel training, to expand business in targeted regions.

• Maintain strong interpersonal, presentation, and troubleshooting skills, inspiring confidence and passion in your audience.

Minimum Qualifications

• 8+ years of technical presales experience (preferably selling GPU-backed Compute, Storage, and/or Secure DC Networking solutions). Must include track record of selling into the SP or Neocloud space.

• Practical knowledge of AI/ML technologies and their applications, including understanding language models (LLMs), and experience with training and fine-tuning LLMs using frameworks like TensorFlow, PyTorch, or Hugging Face Transformers.

• Good understanding of programming/scripting: (e.g., Python, Go) for customizing solutions, creating scripts, or automating tasks.

• Experience with AI relevant infrastructure, including Networking (InfiniBand and RoCE), Storage (FC, IP and scale out) and AI accelerators (GPUs etc).

• Excellent presentation skills – ability to value-sell and deliver engaging workshops to both technical and non-technical audiences on AI and/or infrastructure topics.

Preferred Qualifications

• Bachelor\’s Degree in Computer Science, Computer Engineering, Electrical Engineering, or related field or equivalent experience. Advanced degree in Data Science is a plus.

• Good understanding of the Neocloud market dynamics, key players, and emerging trends within the neo cloud provider ecosystem, e.g their cost structures and differentiation from hyperscalers.

• Understanding CI/CD pipelines, automation, and Infrastructure as Code (IaC)

• Ability to design and optimize scalable and secure cloud solutions, including knowledge of virtual machines, serverless computing, and various cloud services.

#WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate\’s hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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