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- Tasks: Drive customer technology and digital transformation as a Solutions Engineer at Cisco.
- Company: Join Cisco, a leader in innovative technology shaping a more inclusive digital future.
- Benefits: Enjoy flexible work options, 10 days for community service, and a supportive team culture.
- Why this job: Be part of a dynamic team that values creativity, collaboration, and personal growth.
- Qualifications: 5+ years in a technical role with strong knowledge in Service Provider technologies required.
- Other info: Embrace your individuality; we celebrate diversity and encourage unique perspectives.
The predicted salary is between 36000 - 60000 ÂŁ per year.
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Why Cisco
Service Provider
Looking to be part of an innovative and dynamic team? Why not join the Europe, Middle East & Africa Service Provider (EMEA SP) team at Cisco?
There has never been a better time than now, to be a part of the Service Provider industry. Over the last 2 years, we have seen the acceleration of the digital economy. The role of SPs has never been more important in keeping organizations and customers connected. SPs have proven resilience as they quickly adapted to the sudden shifts in demand and will continue to be the backbone of emerging societies, markets and industries. As we move forward, they will continue to evolve their strategies to meet the shifting customer needs and expectations providing secure, resilient, sustainable and optimally connected purpose-centric ecosystems.
Join us! Be part of an incredible team where you can help build the bridge to possible.
What You\’ll Do
Solutions Engineer at Cisco is a key technical role to drive customer technology and digital transformation. You will be a customer-focused technical sales professional who ensures that relevant technical information and guidance is provided to the customer, focusing on customer success and aligned outcomes.
You will as Solutions Engineer support our UKI sales account team in a pre-sales technical role focused on Cisco and Cisco Partner technology for our Services Provider customers.
Your primary responsibilities include driving technology and business transformation for the customers on all levels, executing pilots/PoC, explaining features and benefits to customers, responding to Tenders with proposals, crafting solutions and designs.
Demonstrate technical solutions including Cross-architectural solutions covering Service Provider Routing, Service Provider Mobility, Cloud Compute, Data Center Networking, Security, Automation and more.
You\’ll actively participate as a specialist and provide consultative support in various areas together with other Solutions Engineers.
Plan and implement the sales strategy to meet the agreed achievements and timescales and to ensure that sales targets are achieved or exceeded.
Who You\’ll Work With
In this dynamic, customer-facing role, you will be part of the core Account Team working closely with Account Managers and Solutions Engineers. You will also be exposed to an extended network of technical resources including Cisco Engineering team to acquire in-depth technical knowhow and specialist support. You will work with Cisco Partners and CX teams to ensure we build and deliver the best possible solution for our customers.
In EMEA SP team you will be surrounded by impactful and driven individuals. We are passionate about new technologies and customer experience, and we love to learn and share our knowledge with each other. We deeply care for each other, we leave our ego at the door, and we are always in for a bold idea! We work together as a team and care for each other’s mutual success while at the same time we are challenging each other to be the best we can.
Who You Are
Our minimum qualifications for this role are:
- 5+ years’ experience of a technical role encompassing the Service Provider industry
- Solid knowledge in several of the following domains: Service Provider Routing, Enterprise Networking, Cloud Compute technologies, Security & Automation
- Strong analytical skills and ability to present and articulate an effective solution that delivers customer value
- Experience in engaging with customer roles from engineers to C-Suite, aligning technology to business drivers.
Our preferred qualifications for this role are:
- BS in Engineering, Computer Science or equivalent
- Understanding details of Cisco\’s product families
- Experience in understanding and positioning SW based solutions, recurrent SW and subscription licensing as well as SaaS consumption models.
- Experience in dealing with sophisticated customer RFx, orchestrating multiple internal (Business Units, Specialist teams) and external (Partners) resources.
- Strong customer intimacy skills, responsible for technical customers and partners relationships.
- Good understanding of market trends and dynamics and an extensive competitive knowledge in area of technical responsibility.
- Must be able to act in a consultative role with Cisco team and customers.
- Ability to educate customers on management and lead architects’ level on value proposition, business drivers and closing opportunities.
- Understand the sales cycle and the challenges that can affect the business.
- Be creative, determined and flexible in driving demand and pipeline
- Ability to collaborate with Cisco business units on future feature improvements that will drive additional revenue.
- Where required drive customer issues with TAC & Business Unit resources
- Excellent written and verbal communication in English combined with listening, negotiation and technical/non-technical presentation skills for an array of different audiences.
- Eye for Business to support Account Team to assemble market/customers trends and to develop a technical and business strategy.
- Industry relevant certifications (Cisco CCxx).
Why Cisco
#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you!
Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise.
We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).
We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.
So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Industries
Computer Hardware Manufacturing, Software Development, and Computer Networking Products
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Solutions Engineer employer: Cisco
Contact Detail:
Cisco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Engineer
✨Tip Number 1
Familiarise yourself with Cisco's product families and the latest trends in the Service Provider industry. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your understanding of how Cisco's solutions can address customer needs.
✨Tip Number 2
Network with current Cisco employees or professionals in the Service Provider sector. Attend industry events or webinars to build connections and gain insights into the company culture and expectations for the Solutions Engineer role.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your technical skills and customer engagement abilities. Highlight instances where you've successfully driven technology transformation or collaborated with cross-functional teams.
✨Tip Number 4
Stay updated on Cisco's latest innovations and initiatives, especially those related to digital transformation and customer success. Being well-informed will allow you to articulate how you can contribute to their goals and align with their mission during the interview process.
We think you need these skills to ace Solutions Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Solutions Engineer role at Cisco. Understand the key responsibilities and required qualifications to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in technical roles within the Service Provider industry. Be specific about your knowledge in areas like Service Provider Routing, Cloud Compute technologies, and Security & Automation.
Showcase Your Skills: Demonstrate your analytical skills and ability to present effective solutions. Include examples of how you've engaged with customers at various levels, from engineers to C-Suite, and how you aligned technology with business drivers.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for technology and customer experience. Mention your understanding of Cisco's product families and your ability to educate customers on value propositions and business drivers.
How to prepare for a job interview at Cisco
✨Understand Cisco's Product Families
Familiarise yourself with Cisco's various product families and how they relate to the Service Provider industry. This knowledge will help you articulate how these products can solve customer challenges during the interview.
✨Showcase Your Technical Expertise
Be prepared to discuss your technical experience in areas like Service Provider Routing, Cloud Compute, and Security. Use specific examples from your past roles to demonstrate your ability to drive technology and business transformation.
✨Prepare for Consultative Engagement
Since the role involves engaging with customers at all levels, practice how you would approach discussions with both technical teams and C-Suite executives. Highlight your ability to align technology solutions with business drivers.
✨Demonstrate Team Collaboration Skills
Cisco values teamwork, so be ready to share examples of how you've successfully collaborated with cross-functional teams. Emphasise your ability to work closely with account managers and other engineers to deliver optimal solutions.
