Cisco CNS is recruiting a Senior Network Support Engineer to interface with UK customers on data sovereignty matters, routing complex issues to global Cisco Support and TAC teams. You will de-sensitise critical data and use AI-enabled tools to accelerate triage and root-cause analysis.
You will mentor teammates, ensure CSI across service delivery, and coordinate incident reporting in high-severity scenarios within multi-vendor environments.
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Senior CNS Engineer – Public Sector Incident & AI Lead employer: Cisco
Cisco is an exceptional employer that fosters a culture of innovation and collaboration, empowering employees to lead transformative projects in the AI era. With a commitment to professional growth, employees benefit from extensive training opportunities and mentorship within a diverse, multidisciplinary environment. Located in the UK, Cisco offers a dynamic work atmosphere where your contributions directly impact global infrastructure, making it a rewarding place to advance your career.
