At a Glance
- Tasks: Lead the strategic and operational planning for Cisco Live EMEA, creating unforgettable event experiences.
- Company: Join Cisco, a leader in tech innovation and customer engagement.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic role with significant travel and collaboration across global teams.
- Why this job: Be part of a world-class team transforming global customer relationships through impactful events.
- Qualifications: 10+ years in event operations, strong leadership, and excellent communication skills.
The predicted salary is between 60000 - 80000 £ per year.
As the Operations Lead for Cisco Live EMEA, you will be the strategic and operational architect behind Cisco's premier flagship event in the EMEA region. You will be responsible for orchestrating memorable event experiences for Cisco’s customers, partners and employees, hosting over 21,000 in-person attendees and reaching over 47 million digital viewers globally.
Meet the Team
This is an opportunity to be part of an award-winning, world-class event team. This team is at the heart of Cisco’s customer engagement strategy, tasked with delivering consistent, high-value, and innovative experiences that connect Cisco with its most important global audiences. Our goal is to transform Cisco´s relationships with customers and partners whilst driving measurable business impact for the company.
What You'll Do
- Strategic Leadership: Serve as a key member of the Cisco Live EMEA Team, defining the long-term vision for Cisco Live EMEA and ensuring alignment with Cisco's global corporate strategies. With the event moving to London for a three-year residency, you will play a lead role in this transition and be integral to setting the strategic roadmap for future growth.
- End to End Program Management: Architect and govern the full operational lifecycle of Cisco's flagship event, ensuring that complex workstreams are integrated seamlessly from initial planning through to on-site execution.
- Data-Driven Innovation: Lead comprehensive data audits (multi-year analysis) to identify trends and opportunities, analyzing attendee behaviours.
- Stakeholder & Vendor Management: Manage large-scale vendor relationships, ensuring rigorous adherence to budget, timelines, and quality standards.
- Global Collaboration: Work with our US and APJC teams to share best practices, ensuring a seamless "One Cisco" experience across all regions.
Who You Are
- Experienced Operations Leader: You have 10-15+ years of experience managing large-scale, complex regional events (20,000+ attendees).
- A Strategic Thinker: You look beyond the current event cycle to identify future opportunities, particularly in transitioning events into new geographies.
- Data and Analytics: You are comfortable using data and analytics to drive decision-making.
- Resilient & Adaptable: You thrive in fast-paced, high-pressure environments.
- A Master Communicator: You possess the gravitas to influence high-level management and the interpersonal skills to build strong, lasting relationships with suppliers and internal partners.
Qualifications
- Minimum of 10 years’ experience in senior event operations or program management.
- Adept when working independently and as part of a team.
- Good organisation skills with the ability to plan and prioritise.
- Ability to multi-task under extreme pressure and work to strict deadlines without compromising standards.
- Have the gravitas to build and leverage relationships across all levels.
- Be able to work flexibly in a fast-paced changing environment.
- Fluency in English (additional European languages are a plus).
- Bachelor’s or master’s degree.
- Moderate travel required.
Why Cisco?
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Operations Lead, Cisco Live EMEA in London employer: Cisco
Cisco is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As part of the award-winning Cisco Live EMEA team, you will have the opportunity to lead large-scale events in London, driving meaningful engagement with customers and partners while benefiting from extensive professional growth opportunities and a supportive environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Lead, Cisco Live EMEA in London
✨Tip Number 1
Network like a pro! Attend industry events, webinars, and meet-ups to connect with people in the field. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your past event management successes. This is a great way to demonstrate your capabilities and make a lasting impression on potential employers.
✨Tip Number 3
Prepare for interviews by researching the company and its events. Be ready to discuss how your experience aligns with their goals, especially in terms of strategic leadership and data-driven innovation.
✨Tip Number 4
Apply through our website! We’re always on the lookout for talented individuals who can help us create memorable experiences. Don’t miss out on the chance to join our award-winning team!
We think you need these skills to ace Operations Lead, Cisco Live EMEA in London
Some tips for your application 🫡
Show Your Passion for Events:When you're writing your application, let your enthusiasm for event management shine through! We want to see how much you love orchestrating memorable experiences and how that aligns with our vision for Cisco Live EMEA.
Tailor Your Experience:Make sure to highlight your relevant experience in managing large-scale events. We’re looking for someone who can handle 20,000+ attendees, so share specific examples of your past successes that demonstrate your capabilities.
Be Data-Driven:Since data is key to our decision-making, don’t forget to mention any experience you have with data analysis. Show us how you've used insights to improve event outcomes or attendee experiences in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our award-winning team!
How to prepare for a job interview at Cisco
✨Know Your Event Inside Out
Before the interview, dive deep into Cisco Live EMEA's history, its impact, and what makes it unique. Familiarise yourself with past events, attendee feedback, and any innovative changes that have been made. This will show your genuine interest and help you speak confidently about how you can contribute.
✨Showcase Your Strategic Thinking
Prepare to discuss your vision for the future of large-scale events, especially in new geographies. Think about how you would approach the transition to London and what strategies you would implement to ensure success. Be ready to share examples from your past experiences that highlight your strategic mindset.
✨Demonstrate Data-Driven Decision Making
Since data analysis is key for this role, come prepared with examples of how you've used data to drive decisions in previous events. Discuss specific metrics you’ve tracked and how they influenced your planning and execution. This will illustrate your analytical skills and ability to adapt based on insights.
✨Build Rapport with Stakeholders
Highlight your interpersonal skills by discussing how you've successfully managed relationships with vendors and stakeholders in the past. Prepare anecdotes that showcase your ability to communicate effectively and build trust, as this is crucial for managing large-scale operations.
