At a Glance
- Tasks: Lead and develop high-performing teams to drive partner success and innovation.
- Company: Join a leading tech company focused on security and observability solutions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic role with opportunities for cross-functional collaboration and career advancement.
- Why this job: Make a significant impact in the partner ecosystem and shape the future of technology.
- Qualifications: Strong technical knowledge and leadership experience in MSP, GSI, and CSP environments.
The predicted salary is between 80000 - 120000 £ per year.
We are open to hiring for this position in the wider EMEA region.
The Director, Partner Technical Managers (MSP, GSI & CSP) leads both the MSP Partner Technical Managers and the EMEA GSI Partner Technical Managers, ensuring unified strategy, consistent execution, and scalable value creation across the partner ecosystem. This leader owns the innovation pipeline (solutions, architectures, propositions), coordinates capability and maturity assessments across both partner landscapes, accelerates partner-led growth, and operationalises the EMEA Security GTM in partnership with the Partner Technical Strategist.
Your impact
- People Leadership & Team Development: Lead, coach, and develop MSP PTMs & EMEA GSI PTMs into a high-performing, unified organisation. Ensure consistent adoption of PTM methodologies, frameworks, templates, and operating models. Provide clarity on roles, expectations, KPIs, and development plans.
- Partner Capability Assessment & Maturity Governance: Coordinate and conduct partner capability assessments across MSPs and GSIs using best practices and templates from the Partner Technical Strategist. Develop maturity scorecards with the Technical Strategists covering technical capability, solution depth, operational readiness, and GTM alignment. Identify capability gaps, growth opportunities, and strategic partner focus areas. Deliver an EMEA-wide partner capability view for leadership decision-making.
- Joint GTM Execution with the Partner Technical Strategist: Translate the EMEA Security & O11y GTM Strategy into actionable execution plans for MSP & GSI PTMs. Ensure all PTM workstreams align with GTM priorities. Provide structured execution feedback loops to refine GTM strategy with the Technical Strategist.
- Proposition & Solution Innovation Governance: Oversee the full proposition lifecycle: identification, validation, build, industrialisation, and EMEA rollout. Lead virtual teams across PTMs, Strategic Advisory, Product & Technology, and Cisco subject-matter experts. Ensure propositions are value-led, scalable, and drive measurable partner-led business outcomes.
- Technical Governance Across MSP & GSI Partners: Validate MSP architectures, readiness, and operational quality. Ensure GSI propositions meet technical and operational standards. Identify systemic technical blockers, coordinate resolution, and improve partner delivery consistency.
- Enablement & Capability Uplift: Work with the Enablement, Programs & Incentives PTM to prioritise and align enablement to capability gaps. Drive measurable partner maturity uplift across MSPs and GSIs. Track improvements through structured readiness and certification frameworks.
- Reporting, Insights & Leadership Communication: Deliver quarterly assessments on partner capability, propositions, and GTM performance. Provide data-driven recommendations to influence EMEA prioritisation and GTM direction. Maintain structured communication with AVP PTM and EMEA Partner Leadership.
Success Measures
- PTM Team Performance & Capability Uplift: Demonstrated improvement in MSP + GSI PTM capability scores quarter over quarter. Consistent adoption of PTM frameworks, methodologies, and proposition processes. Reduced variance in PTM delivery quality across regions.
- Partner Capability & Maturity Progress: Measurable uplift in MSP architectural readiness and GSI proposition maturity. Capability assessments completed on schedule with clear GTM recommendations. Improved partner performance metrics (readiness, enablement, adoption).
- Proposition & Innovation Impact: Delivery of validated, industrialised EMEA propositions with multi-region adoption. Increase in partner-led/influenced pipeline tied to propositions. Evidence of partner service monetisation or integration of Splunk offerings.
- GTM Execution & Alignment: Strong alignment between PTM activity and EMEA Partner Security GTM. GTM execution plans delivered and adopted within required timelines. Clear demonstrable impact from GTM-driven partner motions.
- Cross-Functional Influence & Insight Quality: Actionable insights delivered quarterly, driving EMEA leadership decisions. Positive feedback from P&T, Strategic Advisory, Cisco, and regional leadership. Systemic technical blockers identified and removed.
- Stakeholder Satisfaction: Improved sentiment from PTMs, regional partner leaders, and internal stakeholders. High engagement with reports, dashboards, and proposition assets.
Required Skills & Experience
- Technical & GTM Expertise: Strong technical knowledge, that can be demonstrated, of the MSP, GSI and CSP space is mandatory. Strong understanding of Splunk Security (ES, UEBA, SOAR etc.) and Observability. Deep knowledge of MSP and GSI business models, service constructs, and GTM dynamics. Expertise in solution architecture, multi-tenant design, and technical validation. Experience designing and scaling partner propositions across regions.
- Leadership & People Management: Proven ability to lead, coach, and develop technical teams. Expertise in building unified operating models across distributed teams. Ability to drive accountability and uplift performance through data, process, and coaching.
- Partner Capability & Assessment Skills: Experience conducting capability assessments, maturity scoring, and landscape analysis. Strong analytical skills to identify GTM opportunities, gaps, and prioritised focus areas. Ability to convert assessments into actionable, strategic execution plans.
- Proposition & Innovation Leadership: Skilled at structuring solution propositions, value frameworks, and industrialisation processes. Ability to distil customer/partner needs into scalable offerings. Comfortable leading virtual teams across multiple disciplines (PTM, Advisory, P&T, Cisco).
- Cross-Functional Influence: Strong ability to partner with P&T, Product Managers, PMM, Strategic Advisory, SE, and PS. Able to represent partner technical needs and influence roadmap conversations. Experienced in navigating matrixed organisations.
- Communication & Stakeholder Engagement: Executive-level communication skills—clear, concise, authoritative. Ability to translate GTM strategy into operational execution clarity. Skilled at writing insights-based reports, dashboards, and narrative summaries.
- Operational & Strategic Execution: Strong program management mindset. Proficient in aligning team activity to broader GTM motions. Able to oversee complex multi-region initiatives with clarity and consistency.
Director, Partner Technical Managers, Splunk (MSP, GSI & CSP) employer: Cisco
As a leading player in the EMEA region, our company offers an exceptional work environment that fosters innovation and collaboration among its employees. We prioritise professional development through comprehensive training programmes and mentorship opportunities, ensuring that our team members grow alongside the business. With a strong emphasis on work-life balance and a culture that values diversity and inclusion, we are committed to creating a rewarding workplace where every employee can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Director, Partner Technical Managers, Splunk (MSP, GSI & CSP)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, webinars, or even local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Leverage LinkedIn to its fullest! Update your profile to reflect your skills and experiences relevant to the role of Director, Partner Technical Managers. Engage with content related to Splunk and share your insights to get noticed by potential employers.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Understand their products and how they fit into the market. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and ready to make an impact.
We think you need these skills to ace Director, Partner Technical Managers, Splunk (MSP, GSI & CSP)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the role. Highlight your experience in leading technical teams and managing partner relationships, as these are key aspects of the job. We want to see how your skills align with our needs!
Showcase Your Technical Expertise:Don’t hold back on your technical knowledge! Be specific about your experience with MSP, GSI, and CSP models, as well as your understanding of Splunk Security. We’re looking for someone who can hit the ground running, so let us know what you bring to the table.
Demonstrate Leadership Skills:This role is all about people leadership, so share examples of how you've coached and developed teams in the past. We want to see your ability to build high-performing teams and drive accountability, so make it clear how you’ve done this before.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Cisco
✨Know Your Stuff
Make sure you have a solid understanding of Splunk's products, especially in the MSP, GSI, and CSP space. Brush up on your knowledge of security solutions like ES, UEBA, and SOAR. Being able to discuss these topics confidently will show that you're not just familiar with the role but also passionate about it.
✨Showcase Your Leadership Skills
As a Director, you'll need to demonstrate your ability to lead and develop teams. Prepare examples of how you've successfully coached and uplifted team performance in the past. Highlight your experience in building unified operating models and driving accountability within distributed teams.
✨Be Data-Driven
Since the role involves conducting capability assessments and providing data-driven recommendations, come prepared with examples of how you've used data to influence decisions. Discuss any analytical skills you possess that can help identify gaps and opportunities in partner capabilities.
✨Communicate Clearly
Strong communication is key for this position. Practice articulating complex ideas in a clear and concise manner. Be ready to discuss how you've effectively communicated GTM strategies and operational plans to various stakeholders, ensuring everyone is aligned and informed.
