At a Glance
- Tasks: Support clients by providing technical guidance and driving new sales opportunities.
- Company: Join Splunk, a leader in making machine data accessible and valuable.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic role with a focus on innovation and continuous learning.
- Why this job: Be part of a team that transforms how businesses use data to make impactful decisions.
- Qualifications: Strong communication skills and a passion for solving problems with technology.
The predicted salary is between 36000 - 60000 £ per year.
Join us as we pursue our innovative vision to make machine data accessible, usable and valuable to everyone. Our company is filled with people passionate about our solutions and seeking to deliver the best experience and outcomes for our customers. At Splunk, we’re committed to our work, customers, having fun and, most importantly, to each other’s success. This is an opportunity to work at a company that is changing how information supports business decisions and makes the world a more digitally resilient place.
About the Role
Splunk seeks a highly motivated, outcome-focused individual to join our Solutions Engineering team as a Solutions Engineer (SE). As a Splunk SE, you’ll be a technical sales resource for the UK Commercial Sales team supporting our clients in the UK. You will be the authority regarding the technical aspects of solutions and how they integrate within our clients' workflow and tooling.
Solutions Engineers must be comfortable building rapport with their client’s technical staff, serving as a trusted adviser within the accounts that they support. To this extent, communication is key; your ability to communicate well and engage with the right people in the right way in a timely manner is essential to this role.
The SE develops and owns technical proof activities to drive new and expansion opportunities, increase product usage, and generate new sales pipeline through workshops, office hours, and Q&A sessions. In addition to providing technical guidance, Splunk SEs understand their clients' businesses well and can tailor their solution positioning to both a business and technical audience.
Responsibilities
- Establish and own strong technical relationships within the territories you support.
- Own achieving the ‘technical win’; moving opportunities from qualification to technical validation and into business validation.
- Develop technical activity plans to help the customer technically validate the Splunk products and services and achieve meaningful value outcomes post-sale.
- Partner with the Regional Sales Manager in in-person and remote meetings with customers to discover customers’ needs and how Splunk can meet those needs.
- Support our clients through the buying process by running presentations, demonstrations, workshops and answering technical questions to validate Splunk as the right solution.
- Scope and run Proof of Concepts with clients to agreed success criteria and timelines.
- Ensure your knowledge and skills of Splunk solutions are up to date.
- Maintain timely updates on the state of your opportunities in Salesforce.
Attributes
- Self-motivated; to research and learn to fill gaps in knowledge and provide the best buying experience to our clients.
- Innovative; in finding solutions to customer needs, proving integrations, and developing workshops and demonstrations.
- Passionate; in solving meaningful problems with data.
- Innovative; work closely with the SE team and SE management to challenge, develop and continually improve working practices and processes.
- Curious; with a growth mindset and willingness to be coached.
- Adaptable; with the ability to shift to constantly evolving requirements.
Requirements
- Ability to communicate clearly and appropriately in meetings, phone calls, emails, RFPs, and when submitting reports, both externally with customers and internally.
- Strong presentation and demonstration skills with an ability to use stories effectively.
- Ability to actively listen.
- Good organisational, prioritisation and time management skills.
Required Technical Knowledge
- Linux or Windows knowledge
- Basic network connectivity troubleshooting
- Infrastructure as a Service platforms: AWS, GCP and/or Azure
- IT architecture concepts such as High Availability, Disaster Recovery
Highly Desirable Knowledge and Experience
- Experience selling SaaS services or data solutions or working in a sales/commercial environment.
- Domain knowledge in any of: security operations, DevOps, IT operations, big data or log management.
- Experience using regular expressions.
- Experience coding in Python.
- Experience working with REST APIs.
- Experience with container and container orchestration technology.
Solutions Engineer in Birmingham employer: Cisco
At Splunk, we pride ourselves on fostering a vibrant work culture that champions innovation and collaboration. As a Solutions Engineer, you will not only have the opportunity to work with cutting-edge technology but also benefit from a supportive environment that prioritises personal growth and professional development. With a focus on teamwork and success, our UK office is dedicated to making a meaningful impact in the digital landscape while ensuring that every employee feels valued and empowered.
StudySmarter Expert Advice🤫
We think this is how you could land Solutions Engineer in Birmingham
✨Tip Number 1
Get to know the company inside out! Research Splunk's products and services, and understand how they fit into the market. This will help you tailor your conversations and show that you're genuinely interested in what we do.
✨Tip Number 2
Practice your presentation skills! As a Solutions Engineer, you'll need to communicate complex ideas clearly. Run through mock presentations with friends or family to build confidence and get feedback.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn, attend industry events, or join relevant online forums. Building relationships can give you insights into the role and even lead to referrals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team at Splunk!
We think you need these skills to ace Solutions Engineer in Birmingham
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for data and problem-solving shine through in your application. We want to see how passionate you are about making machine data accessible and valuable, so don’t hold back!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant skills and experiences that align with the Solutions Engineer role. We love seeing how you can connect your background to what we do at Splunk.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, especially when it comes to technical details, so make sure your communication is spot on!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process. We can’t wait to hear from you!
How to prepare for a job interview at Cisco
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around Linux, Windows, and cloud platforms like AWS or Azure. Being able to discuss these topics confidently will show that you're not just a people person but also a tech-savvy Solutions Engineer.
✨Tailor Your Approach
Understand the specific needs of the company and how Splunk's solutions can address them. Prepare examples of how you've solved similar problems in the past, and be ready to discuss how you can help their clients achieve meaningful outcomes.
✨Practice Your Presentation Skills
Since you'll be running workshops and demonstrations, practice your presentation skills beforehand. Use storytelling techniques to make your points relatable and engaging, and ensure you can clearly explain complex concepts in simple terms.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Show genuine interest in their work and ask insightful questions about their challenges. This will demonstrate your ability to engage with clients and establish trust, which is crucial for a Solutions Engineer.
