AI-Driven Customer Success Expert

AI-Driven Customer Success Expert

Full-Time 51750 - 63250 Β£ / year (est.) No working from home possible
Cisco

At a Glance

  • Tasks: Engage with teams to drive customer success and maximise technology investments using AI insights.
  • Company: Cisco, a leader in technology solutions focused on customer experience.
  • Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
  • Other info: Join a dynamic team with a focus on collaboration and innovation.
  • Why this job: Make a real impact by helping customers succeed with innovative technology.
  • Qualifications: Experience in customer success and strong communication skills.

The predicted salary is between 51750 - 63250 Β£ per year.

Cisco Customer Experience (CX) drives customer success across the technology lifecycle, guiding renewals and value realization through adoption programs and expert guidance. This role orchestrates TAP execution, aligns adoption plans with customer goals, and leverages AI insights to maximize Cisco technology investments and overall outcomes for large enterprise customers.

In this position you will engage with CXMs, CSMs, and cross-functional teams to drive adoption, influence technical.

AI-Driven Customer Success Expert employer: Cisco

Cisco is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. With a strong focus on employee growth, you will have access to continuous learning opportunities and the chance to work with cutting-edge technologies in the Cloud and AI space. Located in the UK, Cisco provides a supportive environment where your contributions directly impact customer success and drive meaningful business outcomes.

Cisco

Contact Details:

Cisco Recruitment Team

We think you need these skills to ace AI-Driven Customer Success Expert

Customer Success Management
AI Insights Utilisation
Adoption Program Development
Stakeholder Engagement
Cross-Functional Collaboration
Technical Guidance
Project Execution