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For Companies At a Glance
- Tasks: Design and implement tailored solutions for high-value clients while collaborating with sales teams.
- Company: Join Splunk, a leader in data analytics with a focus on innovation and teamwork.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Make a real impact by helping clients maximise their use of cutting-edge technology.
- Qualifications: 5+ years in solutions engineering, strong communication skills, and a tech-savvy mindset.
- Other info: Dynamic work environment with a focus on collaboration and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Splunk is currently seeking a highly motivated individual to join our presales team as a Solutions Engineer in the UK to focus on our Strategic Accounts. As a Splunk Senior Solutions Engineer, you’ll be the deep-dive technical sales resource for the UK Sales team supporting our clients across the region. This role has a specific focus on Strategic accounts; these are our high-value customers with significant revenue potential, market influence, or alignment with our product vision. The Senior Solutions Engineer will provide tailored solutions and technical executive-level engagement to drive long-term growth and partnership. The Senior Solutions Engineer must be comfortable building rapport with technical champions, augmenting the account team and serving as a trusted advisor. Developing and owning technical proof activities to advance expansion opportunities, as well as drive product adoption.
Key Responsibilities:
- Serve as a subject matter expert on Splunk products and solutions, providing technical guidance and support to strategic accounts.
- Design, develop, and implement customized solutions that align with customers' desired business outcomes and demonstrate quantifiable, measurable value.
- Collaborate with sales teams to understand customer requirements and operational pain, deliver compelling presentations, and demonstrate the value of Splunk solutions.
- Build and maintain strong relationships with our technical champions, ensuring their long-term success and satisfaction.
- Identify and resolve technical issues, ensuring customer satisfaction and successful deployment of Splunk products.
- Conduct training sessions and workshops for customers, enabling them to maximize the use of Splunk solutions.
- Demonstrate Splunk products and services to customers on-site, remotely via webinars, and at field events such as conferences and trade shows.
- Work closely with the presales team and management to develop and continually improve working practices, standard methodologies, and presales processes.
Qualifications:
- Minimum of 5 years of experience in a solutions engineering or similar role, preferably within the data analytics or IT industry, with a focus on strategic accounts.
- Proficiency in Splunk products or similar, data analytics, and operational intelligence.
- Strong knowledge of IT infrastructure, cloud technologies, and security protocols.
- Domain knowledge: security operations, observability, DevOps, IT operations, big data or log management.
- Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical audiences.
- Strong analytical and problem-solving skills, with a proactive approach to identifying and addressing customer needs.
- Ability to work collaboratively with multi-functional teams, including sales, product development, and customer support.
- Bachelor’s degree in Computer Science, Engineering, or a related field. Advanced degrees or certifications in relevant areas are a plus.
Solutions Engineer employer: Cisco Systems
Contact Detail:
Cisco Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Engineer
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even local tech events. The more you engage, the better your chances of landing that Solutions Engineer role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your previous work with data analytics or IT solutions. When you can demonstrate your expertise, it makes you a more attractive candidate.
✨Tip Number 3
Practice your pitch! Be ready to explain how you can provide tailored solutions for strategic accounts. Role-play with a friend or mentor to refine your presentation skills and boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Solutions Engineer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Solutions Engineer role. Highlight your experience with data analytics and any relevant projects that showcase your technical skills. We want to see how you can bring value to our strategic accounts!
Showcase Your Technical Expertise: Don’t shy away from diving deep into your technical knowledge. Mention specific Splunk products or similar tools you've worked with, and how you've used them to solve real-world problems. This will help us see you as a trusted advisor for our clients.
Communicate Clearly: Remember, we’re looking for someone who can explain complex concepts simply. Use clear language in your application to demonstrate your communication skills. This is key for engaging with both technical champions and non-technical stakeholders.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Cisco Systems
✨Know Your Stuff
As a Solutions Engineer, you need to be well-versed in Splunk products and data analytics. Brush up on the technical details and be ready to discuss how these solutions can address specific customer needs. Familiarise yourself with common pain points in strategic accounts to show you understand their challenges.
✨Tailor Your Approach
Each client is unique, so prepare to demonstrate how you can customise solutions for their specific business outcomes. Think of examples where you've successfully tailored solutions in the past, and be ready to share these stories during your interview.
✨Build Rapport
Since this role involves engaging with technical champions, practice building rapport. Use active listening techniques and ask insightful questions to show genuine interest in their needs. This will help you come across as a trusted advisor rather than just a salesperson.
✨Showcase Your Communication Skills
You’ll need to convey complex technical concepts to non-technical audiences, so practice explaining Splunk solutions in simple terms. Prepare a few key points that highlight your ability to communicate effectively, and consider doing mock interviews to refine your delivery.
