At a Glance
- Tasks: Lead strategic renewals and collaborate with teams to drive customer success.
- Company: Join Cisco, a leader in tech innovation and collaboration.
- Benefits: Competitive salary, growth opportunities, and a dynamic work environment.
- Other info: Be part of a team that values innovation and collaboration on a global scale.
- Why this job: Make a real impact by transforming businesses with cutting-edge Cisco solutions.
- Qualifications: Experience in technology sales or renewals, strong analytical skills.
The predicted salary is between 59400 - 72600 £ per year.
This role resides in the Recurring Revenue Acceleration organization, one of our fastest growing teams that delivers profitable growth throughout the customer lifecycle with a series of selling motions to drive higher value and an efficient experience from Cisco solutions. If you are looking for direct involvement in crafting the future direction of Cisco and RRA, we have a place for you!
The Customer Experience Renewal Manager (RM) role is a highly transparent, strategic position where we empower key customers to transform their business and meet their objectives through Cisco solutions. We own and implement a portfolio of renewal contracts for Cisco products and services across assigned customer accounts, working with customers, partners, and internal teams to develop a deep view of requirements and define strategies that drive timely renewals while minimizing risk and financial attrition.
You will be:
- Leading cross-functional renewals of medium complexity, covering multiple technologies for mid-size to large accounts.
- Proactively assessing and mitigating risk by collaborating with sales and customer success teams to address competitive, adoption, and technology hurdles.
- Employing AI tools and data-driven insights to optimize renewal strategies and improve forecasting accuracy for revenue retention.
- Developing comprehensive renewal strategies that include commercial positioning, value articulation, and negotiation oversight for multi-product agreements.
Minimum Qualifications:
- BA/BS degree (or equivalent practical experience) or 5+ years of technology sales or enterprise renewal experience.
- Proven experience in managing renewals, sales, or customer success functions for mid-size to large enterprise accounts.
- Proven track record to use data and analytics to drive account strategy, risk mitigation, and revenue forecasting.
- Experience in leading cross-functional teams through complex, commercial negotiations.
Preferred Qualifications:
- Experience using AI-driven tools or automation platforms to improve renewal workflows and customer outcomes.
- Advanced knowledge of multiple technology architectures and their associated service lifecycles.
- Ability to analyse data and financial reports to propose, identify and upsell renewals.
- Experience building and maintaining relationships with diverse partners, including procurement and executive leadership.
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.
Renewals Manager in London employer: CISCO Systems
Cisco is an exceptional employer that fosters a collaborative and innovative work culture, particularly for the role of Strategic Splunk Technical Advisor. With a strong focus on employee growth and development, you will have access to numerous opportunities to enhance your skills while working in a dynamic environment that values customer success and impactful solutions. Located in the vibrant Glasgow area, Cisco offers a unique blend of professional advancement and a supportive community, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Renewals Manager in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Renewals Manager at CISCO Systems, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including CISCO Systems. Tailor your message to explain why you’re drawn to them and how you can contribute as a Renewals Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Renewals Manager in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for CISCO Systems:When writing your cover letter, make sure to tailor your message specifically for CISCO Systems. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at CISCO Systems
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show CISCO Systems that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show CISCO Systems that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with CISCO Systems’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
