Overview
As Services Sales Leader, you guide Cisco’s services growth, building a high-performing team focused on Professional and Support Services. You shape bookings strategy for your segment and cultivate a healthy funnel of profitable opportunities, embedding the services portfolio into the customer’s strategic outcomes. You balance strategic vision with operational discipline, developing talent to navigate complex sales cycles and competitive landscapes. You work with cross-functional teams to drive long-term revenue and market influence, anchored by a clear impact on customers and the business.
Responsibilities
- Drive multi-year sales growth by developing segment-relevant strategies for Professional and Support Services revenue
- Analyze industry dynamics (e.g., AI impact on infrastructure and security) to create demand and service-led opportunities
- Oversee end-to-end sales lifecycle from funnel creation to deal closure with a 3-quarter horizon while delivering in-quarter results
- Represent Services in segment/theater Quarterly Business Reviews, articulating strategy and forecasts to executives
- Lead a Theater segment for Services Sales across cross-functional audiences
- Review forecasting data and business plans to enable data-driven decision-making
- Partner with Portfolio, Architecture, and Customer Experience to meet objectives and move toward value-based outcomes
- Lead deal clinics for complex pursuits, coaching on concessions, negotiations, and unique value propositions
- Act as a talent advocate, nurturing high-potential individuals and building succession plans
- Coach underperformers, enablement programs, and promote AI-enabled productivity tools
- Ensure policy compliance and manage escalations with a focus on broader business strategy
Key requirements
- Bachelor’s degree with 12+ years of relevant experience, or Master’s degree with 8+ years in sales leadership or complex account management
- Strategic thinking with ability to translate market trends into long-term sales strategies
- Executive-level communication and influence across cross-functional stakeholders
- Strong financial acumen with understanding of margins, deal structures, and profitability impact
- Resilience and adaptability to navigate change and high-pressure cycles
- Experience leading teams and developing succession plans
- Ability to manage complex sales cycles and multi-year revenue plans
- Executive communications and stakeholder management
- Team coaching and talent development
- Cross-functional collaboration
- AI-based service delivery awareness
- CiscoIQ knowledge
- Forecasting and pipeline management
Leader, Services Sales in London employer: CISCO Systems
Cisco is an exceptional employer that fosters a collaborative and innovative work culture, particularly for the role of Strategic Splunk Technical Advisor. With a strong focus on employee growth and development, you will have access to numerous opportunities to enhance your skills while working in a dynamic environment that values customer success and impactful solutions. Located in the vibrant Glasgow area, Cisco offers a unique blend of professional advancement and a supportive community, making it an ideal place for those seeking meaningful and rewarding employment.
