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- Tasks: Conduct investigations and manage employee relations cases in a dynamic, fast-paced environment.
- Company: Join Cisco, a global leader in technology and innovation, committed to employee respect and integrity.
- Benefits: Enjoy hybrid work options, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a team that values empathy, collaboration, and making a real impact on workplace culture.
- Qualifications: Bachelor’s degree and 6+ years in HR or Employee Relations, with strong investigation skills required.
- Other info: Experience in multi-national companies and knowledge of Northern European employment laws is a plus.
The predicted salary is between 36000 - 60000 £ per year.
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Employee Relations Consultant – EMEA, North Region (Hybrid)., London
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Client:
Cisco
Location:
London, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
1568c14faf33
Job Views:
4
Posted:
18.07.2025
Expiry Date:
01.09.2025
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Job Description:
We are seeking an experienced Human Resources (HR) professional with a strong Employee Relations (ER) investigations background to join a dynamic team in a fast-paced environment. The Global ER team is part of Cisco’s People & Communities (P&C) organization and is responsible for the fair and respectful treatment of employees through the investigation of workplace complaints and advising on multi-layered highly complex employment matters.
The successful candidate will initially be responsible for managing employee relations matters in the North Region (including Belgium, Denmark, Finland, Netherlands, Norway & Sweden) of EMEA. The role will report into the Employee Relations function in EMEA.
The Employee Relations Consultant will:
· Conduct ER investigations and recommend appropriate actions consistent with Cisco’s policies and practices.
· Maintain comprehensive case records and document investigation findings.
· Independently manage assigned casework, providing timely communication to relevant parties and bringing investigations to closure quickly and definitively.
· Remain respectful and empathetic in face of difficult and uncomfortable situations surrounding an investigation.
· Advise on disciplinary action recommendations for matters handled by other groups.
· Advise People Partners, cross-functional partners, and managers on ER matters and policy interpretation.
· Coach and counsel management and employees daily on a variety of complex ER case matters.
· Consult and collaborate with Global ER, P&C peers, Country support/acceleration, Employee Legal team and other cross-functional team members and partners.
· Research and apply regional or country requirements as they relate to employment-related case management, programs, policies, tools and processes.
· Participate in the improvement, design and education delivery of global programs managed within the team.
· Uphold and integrate Cisco’s Guiding Principles in all actions, decisions and interactions.
· Foster a culture of integrity, respect, and accountability in every aspect of Employee Relations.
Minimum Qualifications:
· A bachelor’s degree or equivalent work experience in Human Resources, Business Administration, Psychology, or related field.
· 6+ years of Human Resources or Employee Relations experience, with at least 3 years of investigation experience.
· 2+ years’ experience working in multi-national company.
· Solid knowledge of employment and labour laws, compliance requirements and cultural practices across our Northern European countries
· Advanced proficiency in English (oral and written). Other languages are advantageous but not essential.
· Technically proficient in Microsoft tools including Word, Excel, PowerPoint
Desired Skills:
· Demonstrated experience in collaborating and supporting strategic objectives
· Exercise solid judgment and ownership of the decision-making process
· Extensive use of leadership and influence skills as well as objectivity
· Ability to work independently with confidence and low supervision
· Ideally, you have solid knowledge and direct experience of employment law in the North Region (including Belgium, Denmark, Finland, Netherlands, Norway & Sweden), however this is not essential, and experience of handling employment law matters in European countries is sufficient.
· You are highly pragmatic and can make decisions with limited information.
· Embrace collaboration, fast-paced environments, desire to learn, achieving results, earning trust, crafting strategy and leading change through productive disruption
· Excellent with multi-tasking and managing high case volume
· Ability to lead HR strategy discussions and generate plans for implementation in accordance with Cisco philosophy and culture
· Embrace emerging AI tools to improve efficiency while balancing the critical human element of employee advocacy and workplace culture.
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Employee Relations Consultant – EMEA, North Region (Hybrid). employer: Cisco Systems
Contact Detail:
Cisco Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Consultant – EMEA, North Region (Hybrid).
✨Tip Number 1
Familiarise yourself with Cisco's Guiding Principles and core values. Understanding their culture will help you align your approach during interviews and discussions, showcasing how you can contribute to fostering a respectful and accountable workplace.
✨Tip Number 2
Network with current or former Cisco employees on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company’s employee relations practices and expectations, which you can leverage during your application process.
✨Tip Number 3
Stay updated on employment laws and cultural practices specific to the Northern European countries mentioned in the job description. This knowledge will not only prepare you for potential interview questions but also demonstrate your commitment to understanding the regional nuances of employee relations.
✨Tip Number 4
Prepare examples from your past experience that highlight your ability to handle complex ER cases and investigations. Being able to discuss specific situations where you exercised judgement and influenced outcomes will set you apart as a strong candidate.
We think you need these skills to ace Employee Relations Consultant – EMEA, North Region (Hybrid).
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Employee Relations and Human Resources. Focus on your investigation background, multi-national company experience, and any specific knowledge of employment laws in the Northern European countries mentioned.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for Employee Relations and your understanding of Cisco's values. Mention specific examples from your past experiences that demonstrate your ability to handle complex ER matters and your commitment to fostering a respectful workplace.
Highlight Relevant Skills: In your application, emphasise skills such as judgement, decision-making, and collaboration. Mention your proficiency with Microsoft tools and any experience you have with AI tools that enhance HR processes, as these are desirable skills for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in an HR role.
How to prepare for a job interview at Cisco Systems
✨Know Your ER Fundamentals
Brush up on your knowledge of Employee Relations principles and practices. Be prepared to discuss your experience with investigations and how you've handled complex employment matters in the past.
✨Demonstrate Cultural Awareness
Since this role involves multiple Northern European countries, show that you understand the cultural nuances and employment laws relevant to each region. This will highlight your ability to navigate diverse workplace environments.
✨Showcase Your Communication Skills
Effective communication is key in this role. Prepare examples of how you've communicated sensitive information or managed difficult conversations in previous positions. This will demonstrate your empathy and professionalism.
✨Emphasise Collaboration Experience
Highlight your experience working with cross-functional teams. Discuss specific instances where you've collaborated with other departments or stakeholders to resolve ER issues, showcasing your ability to work in a team-oriented environment.
