Technical Customer Success Architect

Technical Customer Success Architect

Full-Time 45000 - 60000 Β£ / year (est.) No working from home possible
Cisco Systems Inc

At a Glance

  • Tasks: Advise customers on Splunk environments and ensure they get the most value.
  • Company: Join Cisco Systems, a leader in tech innovation and customer experience.
  • Benefits: Competitive salary, health benefits, and opportunities for professional growth.
  • Other info: Dynamic team environment with a focus on customer relationships and success.
  • Why this job: Make a real impact by helping customers succeed with cutting-edge technology.
  • Qualifications: 3+ years in technical support or account management; knowledge of Splunk is a plus.

The predicted salary is between 45000 - 60000 Β£ per year.

Cisco Systems, Inc. is seeking an experienced technical account manager to join our Customer Experience team. In this role, you will advise customers on their Splunk environments to ensure adoption and realise long-term value. You will be responsible for delivering onboarding, monitoring technical health, and fostering strong customer relationships.

Ideal candidates will have 3+ years experience in technical support or account management and working knowledge of the Splunk Core Platform. The position requires excellent communication skills and the ability to engage effectively with diverse stakeholders.

Technical Customer Success Architect employer: Cisco Systems Inc

Cisco Systems, Inc. is an exceptional employer that prioritises employee growth and development within a dynamic work culture. With a focus on innovation and collaboration, employees are encouraged to enhance their skills while working with cutting-edge technology in a supportive environment. The opportunity to engage with diverse stakeholders and contribute to meaningful customer success makes this role particularly rewarding.

Cisco Systems Inc

Contact Details:

Cisco Systems Inc Recruitment Team

We think you need these skills to ace Technical Customer Success Architect

Technical Account Management
Splunk Core Platform
Onboarding
Technical Support
Customer Relationship Management
Communication Skills
Stakeholder Engagement