At a Glance
- Tasks: Lead a team to build and scale backend infrastructure for digital experience assurance.
- Company: Join Cisco ThousandEyes, a leader in digital experience technology.
- Benefits: Competitive salary, career growth opportunities, and a collaborative work environment.
- Other info: Dynamic role with a focus on AI-driven tools and Agile methodologies.
- Why this job: Make a real impact on how organisations troubleshoot network issues and enhance user experiences.
- Qualifications: 4+ years in software engineering management and experience with distributed architectures.
The predicted salary is between 60000 - 80000 £ per year.
Meet the Team
Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they don’t own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues - before they impact end-user experiences. ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.
Your Impact
You will be the Engineer Manager on the Endpoint team. Our goal is to ensure our customers have an unparalleled ability to quickly troubleshoot network issues and do long-term analysis of end-user experience. We equip our customers with complete visibility into end-user connectivity, wherever they may be located, whether internal or cloud apps.
In this role you will:
- Collaborate with product, technical leaders and other business units to build out and deliver assurance use cases.
- Lead a team to build and scale our backend infrastructure, which ingests, aggregates, and stores all the data our agents collect.
- Lead a team of operationally minded engineers and help us tackle data processing and availability at scale, as our footprint grows.
- Be responsible for managing the individual team members' career growth.
Minimum Qualifications
- 4+ years of software engineering management experience leading teams of 4 or more engineers.
- Experience formulating a team's technical strategy and roadmap; you've collaborated and partnered effectively with several other teams to execute on shared goals.
- 5+ years of hands-on experience building distributed enterprise architectures, with a proven track record of delivering major features from inception to production.
- Strong proponent of Agile software methodologies, such as Scrum, and engineering principles such as Test-Driven Development.
- Understand how to balance tactical needs with strategic growth and quality-based initiatives that can span multiple quarters.
Preferred Qualifications
- Bachelor's degree in computer science or similar.
- Experience driving engineering velocity by developing strategies to integrate AI-driven tools and autonomous agents effectively across the software development lifecycle.
- Can ensure strong technical vision for your team and consistent delivery on objectives.
Software Engineering Manager - ThousandEyes employer: Cisco Systems Inc
Cisco Systems, Inc. is an exceptional employer that champions innovation and inclusivity within the Higher Education sector. With a strong focus on personal growth and development, employees are encouraged to collaborate across teams and drive impactful strategies that align with market needs. The vibrant work culture and commitment to operational excellence make Cisco a rewarding place to build a meaningful career.
