At a Glance
- Tasks: Design and operate large-scale systems for a cutting-edge digital experience platform.
- Company: Join Cisco ThousandEyes, a leader in Digital Experience Assurance.
- Benefits: Competitive salary, health benefits, remote work, and endless growth opportunities.
- Other info: Collaborative environment with a focus on AI and operational excellence.
- Why this job: Make a real impact by enhancing digital experiences with innovative technology.
- Qualifications: Proficient in coding, AWS, Kubernetes, and infrastructure-as-code tools.
The predicted salary is between 63000 - 77000 £ per year.
Meet the Team
Cisco Thousand Eyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network—even the ones they don’t own.
Powered by AI and an unmatched set of cloud, internet, and enterprise network telemetry data, Thousand Eyes enables IT teams to proactively detect, diagnose, and remediate issues before they affect end-user experiences.
Thousand Eyes is deeply integrated across the Cisco technology portfolio, delivering AI-powered assurance insights within Cisco’s Networking, Security, Collaboration, and Observability portfolios.
Our distributed Site Reliability Engineering team of approximately nine engineers owns the availability, latency, performance, efficiency, monitoring, emergency response, and capacity planning of the platform while partnering closely with application development teams.
We believe in operations, infrastructure, and everything as code, creating a collaborative and pragmatic environment where engineers can manage large-scale systems that receive hundreds of millions of messages per hour.
Your Impact
Design andoperate large-scale, highly available distributed systems that allow the Thousand Eyes platform to process a constantly growing volume of telemetry data.
Use AI Tooling to w rite high-quality code and automated solutions that enable fast, reliable releases, reduce operational expense, and allow our infrastructure and platforms to scale thoughtfully across regions.
Evaluate the scalability, resiliency, performance, and security of production services, including testing high-availability and disaster-recovery measures and addressing potential single points of failure.
Troubleshoot complex issues across infrastructure and platform services, participate in the on-call rotation and incident-management process, and turn root-cause findings into lasting reliability improvements.
Collaborate with application development teams and other stakeholders to meet internal Service Level Objectives and customer-facing Service Level Agreements while improving the tools, frameworks, platforms, and automation used throughout the service lifecycle.
- Minimum Qualifications
- Proficiencywriting production-quality code in at least one programming language, such as Python or Go.
- Hands-on experience designing, operating, or troubleshooting production systems in AWS and Kubernetes, including participation in an operational on-call rotation.
- Hands-on experience with infrastructure-as-code tooling and codebases, preferably Terraform.
- Hands-on experienceleveraging AIas a force multiplier of SRE activities, such as automati ng toil away and improving operational efficiency.
- Professional experience administering and troubleshooting GNU/Linux systems, including system libraries, file systems, networking, and client-server protocols.
- Preferred Qualifications
- Bachelor’s degree with 5+ years of related experience, master’s degree with 3+ years of related experience, or Ph D with related technical knowledge.
- Experience designing and implementing scalable, resilient, and well-tested distributed systems.
- Experience with Service Level Objectives, Service Level Agreements, monitoring, alerting, capacity planning, incident management, or disaster-recovery testing.
- Experience building automation that reduces repetitive work, improves release safety, or increases infrastructure efficiency.
- Strong communication and documentation skills, including experience writing root-cause analyses and working across engineering teams.
- Strong sense of ownership, sound technical judgment, and attention to operational and security details.
Why Cisco?
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond.
We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds.
These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions.
Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless.
We work as a team, collaborating with empathy to make really big things happen on a global scale.
Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
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Site Reliability Engineer, Infrastructure - ThousandEyes employer: Cisco Systems Inc
Cisco Systems, Inc. is an exceptional employer that champions innovation and inclusivity within the Higher Education sector. With a strong focus on personal growth and development, employees are encouraged to collaborate across teams and drive impactful strategies that align with market needs. The vibrant work culture and commitment to operational excellence make Cisco a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Site Reliability Engineer, Infrastructure - ThousandEyes
✨Join Local Tech Meetups
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We think you need these skills to ace Site Reliability Engineer, Infrastructure - ThousandEyes
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Cisco Systems Inc.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Cisco Systems Inc and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Cisco Systems Inc
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Cisco Systems Inc uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
