Solutions Engineer in Bristol

Our Solutions Engineering team serves as the technical engine for the UKI Service Provider market, supporting a diverse portfolio of customers ranging from Carrier and Media to Data Center and Cloud providers. We operate in tight-knit squads alongside our Account Managers, serving as a critical pillar within the broader UKI SP cluster and the wider EMEA Service Provider organization. Our team is defined by a flexible, highly knowledgeable, and deeply customer‑dedicated culture that thrives on complex technical challenges and collaborative partner engagement. With a proven track record of success and consistent year‑over‑year growth, we are at the forefront of driving innovation across the region. Joining us means becoming part of a dynamic, high‑performing group that is actively shaping the future of connectivity in the UKI market.

Responsibilities

• Drive customer digital transformation by architecting cross‑architectural solutions—including Routing, Cloud/AI, Data Center, and Security—that address the unique infrastructure needs of our UKI Service Provider and Media customers.
• Lead technical sales engagements by delivering expert‑led demonstrations, pilots, and proof‑of‑concepts to translate complex business objectives into tangible, outcome‑based Cisco architectures.
• Partner with Account Managers to implement strategic sales plans, ensuring technical guidance is aligned with customer success metrics to consistently meet or exceed revenue targets.
• Orchestrate internal and external resources to navigate sophisticated RFx processes and provide consultative support that solidifies Cisco's position as a trusted advisor.
• Influence the future of network evolution by collaborating across business units to drive feature improvements that accelerate innovation and growth within the UKI Service Provider cluster.

Qualifications

• 3+ years' experience of a technical role encompassing the Service Provider industry.
• Solid knowledge in several of the following domains: Networking, Service Provider Routing, Enterprise Networking, Cloud & AI technologies, Security & Automation.
• Strong analytical skills and ability to present and articulate an effective solution that delivers customer value.
• Experience in engaging with customer roles from engineers to architects, aligning technology to business drivers.
• Bachelor's degree in Engineering, Computer Science, or an equivalent technical field.
• Industry‑relevant certifications, such as Cisco CCxx, demonstrating deep technical proficiency.
• Comprehensive understanding of Cisco's product families and the ability to articulate their value across complex architectures.

Sales & Business Acumen

• Proven experience positioning software‑based solutions, including recurring revenue, subscription licensing, and SaaS consumption models.
• Strong business acumen to support the Account Team in analyzing market trends and developing long‑term technical and business strategies.
• Solid grasp of the full sales cycle, including the ability to identify and navigate business challenges to drive demand and pipeline.

Execution & Orchestration

• Experience managing sophisticated customer RFx processes, including the orchestration of internal resources (Business Units, Specialists) and external partners.
• Ability to act as a primary technical advocate, driving customer issues through to resolution by collaborating with TAC and Business Unit resources.
• Capacity to influence future product roadmaps by collaborating with Cisco Business Units on feature improvements that drive additional revenue.

Consultative & Communication Skills

• Exceptional written and verbal communication skills in English, with the ability to present complex technical concepts to diverse audiences, from technical leads to executive management.
• Strong consultative mindset, capable of educating customers on value propositions, business drivers, and closing opportunities.
• Proven ability to build and maintain deep customer and partner intimacy, serving as a trusted technical advisor.
• Creative, determined, and flexible approach to problem‑solving in a fast‑paced, growth‑oriented environment.