At a Glance
- Tasks: Develop and communicate technical solutions to enhance customer experiences with ThousandEyes products.
- Company: Join Cisco, a leader in digital experience assurance and innovative technology.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Collaborate with a global team and contribute to cutting-edge technology solutions.
- Why this job: Make a real impact by solving complex challenges in a dynamic tech environment.
- Qualifications: 10+ years in customer-facing roles with networking expertise and strong communication skills.
The predicted salary is between 80000 - 100000 £ per year.
Meet the Team
Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they don’t own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues - before they impact end-user experiences. ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.
ThousandEyes is looking for a Product Solutions Architect to develop and communicate best practice technical solutions that address a broad range of customer challenges. The Product Solutions Architect will support successful go-to-market and adoption of ThousandEyes products by serving as a subject matter expert on ThousandEyes use cases and solutions and creating technical solutions materials that educate users and internal stakeholders on how to deploy and maximize the value of ThousandEyes products.
Your Impact
- Has technical ownership for a product or solution
- Influences product improvement plans
- Understands and articulates business challenges and opportunities for assigned product or solution
- Remains cognizant of industry changes, challenges and findings; integrates industry issues for customer benefit
- Provides recommendations for functionality improvements based on own/customer feedback
- Contributes to developing product architectural documentation for assigned products, in collaboration with product teams
- Engages in complex technical discussions with customers/partners to demonstrate new technologies and products specifications
- May present value proposition of products to customers/partners and other internal and external stakeholders (e.g., CX partners, Field, Sales Enablement and/or Engineering teams)
- Researches information and analyzes findings (typically on multiple technologies on a single platform) to articulate competitive differentiation
- Creates output/findings reports (e.g., hardware product breakdowns) to communicate findings to peer/senior team members
- Guides the creation of field/customer-facing technical collateral (e.g., technical white papers, deployment guides, methodology documents) for new products and technology releases
Minimum Qualifications
- Networking domain expertise and experience
- 10+ years in a TME, SE, or other similar customer-facing role
- Extensive customer and field experience, ideally covering both enterprises and service providers
- Demonstrated success in building demos and creating technical content, such as best practice guides, and reference architectures
- Bachelor’s degree, preferably in computer science or engineering
- Technical certifications, such as CCNA, CCNP, CCIE, or other, demonstrating knowledge in areas such as networking, CloudOps, DevOps, and automation
Preferred Qualifications
- Excellent verbal and written skills and a willingness to present and defend your ideas
- Customer-focused self-starter with high levels of initiative, commitment, energy, and comfort working in dynamic environments alongside a distributed, worldwide team
- Knowledge of Python, or other programming languages, is a plus
Why Cisco?
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.
Product Solutions Architect in London employer: Cisco International Limited
Cisco ThousandEyes is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to make a significant impact in the digital experience assurance space. With a strong focus on professional growth, employees benefit from extensive training opportunities and the chance to work alongside industry experts in a dynamic environment. Located at the forefront of technology, Cisco offers a unique platform for individuals to thrive and contribute to meaningful solutions that shape the future of connectivity.
Contact Details:
Cisco International Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Product Solutions Architect in London
✨Join Local Tech Meetups
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We think you need these skills to ace Product Solutions Architect in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Cisco International Limited.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Cisco International Limited and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Cisco International Limited
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Cisco International Limited uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
