At a Glance
- Tasks: Ensure safety and professionalism in a luxury residential environment.
- Company: Join CIS Security, a multi-award-winning company known for service excellence.
- Benefits: Enjoy healthcare plans, discounts, tailored uniforms, and career development opportunities.
- Other info: Work in a supportive, diverse team with a focus on operational excellence.
- Why this job: Be a security ambassador in a prestigious setting, making a real impact.
- Qualifications: SIA license and 3 years' experience in luxury or high-profile environments required.
The predicted salary is between 16.34 - 16.34 £ per hour.
CIS Security has an exciting opportunity for a Security Officer who will be an on-site security ambassador, ensuring the highest standards of safety, service, and professionalism across all areas of the estate.
The Security Officer is responsible for maintaining the discreet, resident-focused security culture expected of a super-prime residential environment.
This site is a landmark Grade II* listed mixed-use development in the heart of Bayswater, comprising luxury residential apartments, Six Senses London hotel, premium retail, Everyman Cinema, Third Space gym, and a 128-space basement car park.
The estate is home to ultra-high-net-worth residents and international guests who expect an exceptional, discreet, and service-led security presence at all times.
Information
• Position
Security Officer
• Location
London (W2)
• Salary
£16.34 per hour
• Hours
Average 42 hours per week
• Shifts
4 On 4 Off - Days OR Nights
Job Requirements
- SIA Door Supervisor or Security Guarding License required.
- Minimum 3 years' security experience within super-prime residential developments, luxury hospitality, or high-profile mixed-use environments.
- Exceptional written and verbal communication skills - all logs, reports, and correspondence must reflect a premium standard
- Excellent customer service skills and an understanding of service expectations in a luxury residential setting.
- Proven ability to remain calm and decisive during high-pressure or emergency situations
- Strong IT literacy, including proficiency with security management software and Microsoft Office
- Impeccable personal presentation and professional bearing
- Enhanced DBS clearance (or willingness for us to obtain)
- Flexible in the approach to daily duties and additional events when held on site.
- Be confident you can undertake 100% of all specific duties.
- Be able to provide all the documentation and vetting information?requested.
Job Responsibilities
- Act as first point of contact for all security, fire, and emergency incidents, following established protocols and escalation procedures.
- Conduct regular external patrols, standing for extended periods, observing for any security threats or suspicious behaviour.
- Identify potential issues before they elevate and handle conflict professionally when it arises.
- Vigilantly monitor and respond to suspicious behaviour, loitering, or unattended items, and report back to the team and Head of Security.
- Assist visitors and the public with local information or general inquiries.
- Coordinate with on-site security officers, concierge, facilities, and stakeholder teams to ensure seamless estate-wide coverage.
- Always maintain radio communications discipline and professionalism.
- Produce shift handover reports and end-of-shift summaries to a consistently high standard.
- Support emergency evacuation procedures and liaise with emergency services as required.
- This is not an exhaustive list of activities and other duties appropriate to the role may be delegated according to departmental need.
Benefits
- Health care plan (HSF)
- Perk Box (HSF) - discounts & offers from cinema tickets to days out
- Cycle to work scheme
- Tailored Site Uniform
- First class training allowing you to develop your skills
- A view for career development
- Long service & Employee Recognition awards
• And much more!!
A globally recognised Security Solutions Specialist delivering service excellence, to our Customers, Colleagues, and Communities.
CIS is an independently owned business providing professional security solutions across the UK and Ireland.
Our people are at the heart of everything we do.
They have a sense of belonging and togetherness that manifests itself in operational excellence and world-class customer service.
CIS Security is a multi-award-winning company, recently being awarded World's Happiest Workplace in 2025.
At CIS Security Ltd, we do not just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our Customers, Colleagues, and Communities.
CIS Security Ltd is proud to be an equal opportunity employer and value diversity.
We welcome applications from all sections of the community.
All employment is decisions are based on qualifications, quality, and business needs.
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Security Officer - Luxury Environment employer: CIS Security
CIS Security Ltd is an exceptional employer, offering a dynamic work environment in the heart of London, where employees are valued and supported. With a commitment to professional development, first-class training, and a range of benefits including a healthcare plan and employee recognition awards, we foster a culture of excellence and inclusivity. Join us at the tallest commercial skyscraper, where your contributions will be celebrated, and you can thrive in a role that prioritises both safety and outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer - Luxury Environment
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Security Officer - Luxury Environment. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like CIS Security. Don’t hesitate to reach out and ask for insights or informational interviews!
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✨Directly Apply to CIS Security
Don’t forget to apply for the Security Officer - Luxury Environment role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining CIS Security.
We think you need these skills to ace Security Officer - Luxury Environment
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at CIS Security. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at CIS Security.
How to prepare for a job interview at CIS Security
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at CIS Security.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at CIS Security.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at CIS Security.
