At a Glance
- Tasks: Lead security operations and ensure top-notch customer service during night shifts.
- Company: Join a multi-award-winning security company known for its supportive culture.
- Benefits: Enjoy healthcare plans, discounts, career development, and recognition awards.
- Other info: Flexible 4 on 4 off night shifts with opportunities for growth.
- Why this job: Make a real impact in a dynamic role while developing your leadership skills.
- Qualifications: SIA CCTV Licence and experience in corporate security required.
The predicted salary is between 15.5 - 15.5 £ per hour.
The Night Security Controller will develop and lead operational excellence and best practice; optimising our service and value offering to customers to achieve performance targets.
You will bring innovation and leadership and ensure a high-performance culture within your remit.
This is an active and visible role requiring strong leadership competence in addition to entrepreneurial ability.
Customer interaction is significant and excellent relationship management skills are required.
Information
• Position
Night Security Controller
• Location
London (W1T)
• Pay Rate
£15.50 per hour
• Hours
Average 42 hours per week
• Shifts
4 on 4 off - Nights
Job Requirements
- SIA CCTV Licence required.
- SIA Licence (DS or SG) required.
- Corporate CCTV security experience required.
- Excellent PC skills and Microsoft knowledge required.
- Experience of working in a demanding, high-pressure environment
- Excellent understanding of access control & CCTV systems
- Customer focused, with a strong knowledge of customer service skills.
- Demonstrate a strong aptitude for multi-tasking.
- Excellent written and verbal communication
- Self-motivated and able to work on own initiative.
- Team player, who will support colleagues and provide ideas to improve service delivery.
- Ability to think and act quickly in emergency incidents or under pressure.
Job Responsibilities
- Deliver and encourage outstanding customer service delivery
- Ensure that all security personnel always adhere to their duties and policies and procedures of the site, Carrying out patrols and checks of the teams on position, reporting any breach of these to the Control Supervisor.
- To monitor the CCTV cameras within the Security Control Room
- Arrange for the collation and viewing of CCTV images in response to incident management, in line with the CCTV Code of Practice.
- Prepare and maintain the Security Control Room equipment for operational use and the Security Control Room is kept tidy.
- To monitor, operate and report all Security Control Room technologies (intruder alarms, access control systems, BMS, fire alarm system, lift intercoms, lift monitoring stations)
- To be conversant with all life safety systems and assist in responding to all emergencies promptly as illustrated in the Assignment Instructions including investigating/Carrying out seek and search into fire alarm activations and response to calls for assistance.
- Inspect equipment for failures and faults, reporting these in line with procedures
- Maintain accurate daily electronic occurrence log records (via Zinc)
- Maintain the Zinc system, ensuring all assets are accounted for, all patrols are completed, and all compliance checks are completed - Reporting any discrepancies on the Zinc system to your Control Supervisor
- Producing site access control passes
- Responsible for the administration of lost & found property
- Book on all members of the security team correctly at the start of each shift
- Report any issues or incidents to the Control Supervisor or Duty Security Manager
- Respond to all incidents in line with policies and procedures
- Ensure all incidents and issues are formally investigated and recorded
- Provide effective support during incidents and lead incident response in the Control Supervisor's absence both inside the control room and out
- To cover for the Control Supervisor in any instance of absence or leave and assume their duties.
- Any other reasonable request from your line manager and client including static duties, standing on post, moving and storing of barriers or equipment and response to incidents.
Benefits
- Health care plan (HSF)
- Perk Box (HSF) - discounts & offers from cinema tickets to days out
- Cycle to work scheme
- Tailored Site Uniform
- First class training allowing you to develop your skills
- A view for career development
- Long service & Employee Recognition awards
• And much more!!
A globally recognised Security Solutions Specialist delivering service excellence, to our Customers, Colleagues, and Communities.
CIS is an independently owned business providing professional security solutions across the UK and Ireland.
Our people are at the heart of everything we do.
They have a sense of belonging and togetherness that manifests itself in operational excellence and world-class customer service.
CIS Security is a multi-award-winning company, recently being awarded World's Happiest Workplace in 2025.
At CIS Security Ltd, we do not just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our Customers, Colleagues, and Communities.
CIS Security Ltd is proud to be an equal opportunity employer and value diversity.
We welcome applications from all sections of the community.
All employment is decisions are based on qualifications, quality, and business needs.
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Night Security Controller - Nights - 4 on 4 off employer: CIS Security
CIS Security Ltd is an exceptional employer, offering a dynamic work environment in the heart of London, where employees are valued and supported. With a commitment to professional development, first-class training, and a range of benefits including a healthcare plan and employee recognition awards, we foster a culture of excellence and inclusivity. Join us at the tallest commercial skyscraper, where your contributions will be celebrated, and you can thrive in a role that prioritises both safety and outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Night Security Controller - Nights - 4 on 4 off
✨Join Security Community Events
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✨Directly Apply to CIS Security
Don’t forget to apply for the Night Security Controller - Nights - 4 on 4 off role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining CIS Security.
We think you need these skills to ace Night Security Controller - Nights - 4 on 4 off
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at CIS Security. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at CIS Security.
How to prepare for a job interview at CIS Security
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at CIS Security.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at CIS Security.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at CIS Security.
