At a Glance
- Tasks: Manage a busy loading bay, ensuring smooth operations and excellent customer service.
- Company: Join CIS Security, a multi-award-winning company known for its supportive culture.
- Benefits: Enjoy healthcare plans, discounts, tailored uniforms, and career development opportunities.
- Other info: Recognised as the World's Happiest Workplace in 2025, we celebrate diversity.
- Why this job: Be part of a dynamic team in a high-profile environment with real impact.
- Qualifications: SIA Licence required; experience in customer service and teamwork essential.
The predicted salary is between 14.8 - 14.8 £ per hour.
We're seeking a proactive Loading Bay Officer to support the management team in delivering the smooth and efficient operation of a busy, high-profile corporate loading bay in the City.
The building is a multi-tenant destination with a steady flow of deliveries, contractor activity, and facilities operations throughout the day, so the role requires strong organisation and confident communication.
You'll liaise regularly with the client team and occupiers' FM representatives to coordinate access, manage daily movements, and maintain a safe, well-run loading bay environment.
Information
• Position
Loading Bay Officer
• Location
London (EC3N)
• Pay Rate
£14.80 per hour
• Hours
60 hours per week
• Shifts
- Monday to Friday - 0600 to 1800
- Job Requirements
- SIA Licence required.
- SIA CCTV licence required.
- Experience as a Loading Bay Officer required.
- A working knowledge or an interest in the customer service environment
- Excellent levels of customer service at all times as well as communication both written & verbal
- Reliable, Responsible and Punctual.
- To have a smart appearance befitting the company.
- Flexible in the approach to daily duties and additional events when held on site.
- Computer literate in Microsoft Word, Outlook, and Excel.
- Be calm & confident under pressure in dealing with confrontational situations in a professional manner.
- Must be able to demonstrate a professional and proactive approach towards Security and have an attention to detail and be proactive.
- Excellent time management & task prioritisation skills
- Must have experience in working within a team as well as on your own and have the ability to operate in a pressurised environment.
- Job Responsibilities
- To be responsible for the day to day running of the loading bay and deployment of the security team to ensure that a satisfactory security presence is maintained on site.
- To ensure that all security personnel adhere to their duties and policies and procedures of the site at all times and report any breach of these immediately to the Security Manager
- To ensure that all Deliveries and couriers are dealt with efficiently
- To ensure that all contractors are booked in and out effectively and maintain communication with the service teams accordingly
- To ensure the Handover is checked at the beginning of the shift to ensure all vital details are carried out before their time.
- To ensure the highest standards of customer care are maintained all times
- To keep a proactive outlook & carry out regular patrols in conjunction with the extended security team.
- Liaise regularly with The Security Managers and Occupiers service teams ensuring that they are kept updated on all important aspects.
- Carry out any reasonable requests made by CIS management.
- To be able to work as part of a team
Benefits
- Health care plan (HSF)
- Perk Box (HSF) - discounts & offers from cinema tickets to days out
- Cycle to work scheme
- Tailored Site Uniform
- First class training allowing you to develop your skills
- A view for career development
- Long service & Employee Recognition awards
• And much more!!
A globally recognised Security Solutions Specialist delivering service excellence, to our Customers, Colleagues, and Communities.
CIS is an independently owned business providing professional security solutions across the UK and Ireland.
Our people are at the heart of everything we do.
They have a sense of belonging and togetherness that manifests itself in operational excellence and world-class customer service.
CIS Security is a multi-award-winning company, recently being awarded World's Happiest Workplace in 2025.
At CIS Security Ltd, we do not just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our Customers, Colleagues, and Communities.
CIS Security Ltd is proud to be an equal opportunity employer and value diversity.
We welcome applications from all sections of the community.
All employment is decisions are based on qualifications, quality, and business needs.
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Loading Bay Officer - 60 hours per week - Monday to Friday employer: CIS Security
CIS Security Ltd is an exceptional employer, offering a dynamic work environment in the heart of London, where employees are valued and supported. With a commitment to professional development, first-class training, and a range of benefits including a healthcare plan and employee recognition awards, we foster a culture of excellence and inclusivity. Join us at the tallest commercial skyscraper, where your contributions will be celebrated, and you can thrive in a role that prioritises both safety and outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Loading Bay Officer - 60 hours per week - Monday to Friday
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We think you need these skills to ace Loading Bay Officer - 60 hours per week - Monday to Friday
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at CIS Security. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at CIS Security.
How to prepare for a job interview at CIS Security
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at CIS Security.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at CIS Security.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at CIS Security.
