At a Glance
- Tasks: Provide top-notch security and customer service in a dynamic corporate environment.
- Company: Join CIS Security, a multi-award-winning company known for its supportive culture.
- Benefits: Enjoy competitive pay, healthcare, discounts, and career development opportunities.
- Other info: Flexible shifts with a friendly team and a focus on personal growth.
- Why this job: Be an ambassador for security while making a real difference in people's safety.
- Qualifications: SIA DS Licence and excellent communication skills are essential.
The predicted salary is between 28000 - 30000 € per year.
Do you have 5* customer service skills with the ability to provide a friendly and secure corporate security service? CIS Security have an exciting opportunity available for a Corporate Security Officer who will be an ambassador to represent CIS Security and deliver high quality guarding and customer service to both our customers and service users.
Information:
- Location: Newcastle - Cobalt Park
- Pay Rate: £13.45 per hour
- Hours: Average 42 hours per week
- Shifts: 4 On 4 Off - Days, Nights & Weekends
Job Requirements:
- SIA DS Licence required
- 5* Corporate Security, Concierge or Front of House experience for at least 1 year an advantage
- Ex forces would be an advantage
- Must be flexible and able to work days, nights, weekends and have the flexibility to change due to operational needs
- Excellent written and verbal communication skills as well as customer service at all times
- Must have an excellent command of English Language & Good IT Skills
- Reliable, Responsible and Punctual
- A friendly, professional, courteous and outgoing character
- To take pride in your appearance at all times, ensuring immaculate presentation
- Flexible in the approach to daily duties and additional events when held on site
- First Aid qualification & a CCTV SIA Licence are desirable
About You:
- Able to demonstrate and deliver high quality guarding and customer service to both our customers and service users
- Able to work in a team as well as on your own and have the ability to be pro-active and think on your feet
- Be calm under pressure and confident in dealing with confrontational situations in a calm and professional manner
- Physically fit to complete patrols internally and externally and able to stand/walk during shift
- Confident in writing incident and shift reports
- To always portray a friendly, professional and courteous demeanour, using open and appropriate body language
- To ensure that all visitors and staff are dealt with efficiently, providing exceptional customer service at all times
- Have the IT skills and the ability to understand and use varied Access Control and CCTV systems and platforms
- Have the ability to write emails and reply to emails in the correct manner
- Able to exercise command and control and be an effective communicator to all peer groups and management levels
- Able to understand Corporate Escalation Process, and disseminate information in a timely manner during an emergency or incident on site
- The role includes conducting opening & closing procedures of a building, patrolling, reception duties, access control, answering incoming telephone calls, and conducting emergency procedures
- You will be part of a team seeing this site through from refurbishment to business as usual and must be comfortable working on a construction site moving into an office environment
- To have a smart appearance befitting the company
- Be confident you are able to undertake 100% of all specific duties
- Be able to provide all the documentation and vetting information requested
Benefits:
- Health care plan (HSF)
- Perk Box (HSF) - discounts & offers from cinema tickets to days out
- Cycle to work scheme
- Tailored Site Uniform
- First class training allowing you to develop your skills
- A view for career development
- Long service & Employee Recognition awards
- And much more!
CIS Security is a multi-award-winning company, recently being awarded Worlds Happiest Workplace in 2025. At CIS Security Ltd, we do not just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our Customers, Colleagues, and Communities. CIS Security Ltd is proud to be an equal opportunity employer and values diversity. We welcome applications from all sections of the community. All employment decisions are based on qualifications, quality, and business needs. Due to the volume of applications, if we have not contacted you within three weeks of initial contact then unfortunately you have not been successful on this occasion.
Corporate Security Officer in Sunderland employer: CIS Security Ltd
CIS Security is an exceptional employer located in Newcastle's Cobalt Park, offering a dynamic work environment where employees are valued and supported. With a strong focus on employee growth through first-class training and career development opportunities, CIS Security fosters a culture of inclusivity and recognition, making it a rewarding place to work. Enjoy competitive pay, a comprehensive healthcare plan, and unique benefits like the Cycle to Work scheme while being part of a multi-award-winning team dedicated to service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Security Officer in Sunderland
✨Tip Number 1
Get to know the company culture before your interview. Check out CIS Security's website and social media to see what they're all about. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of scenarios where you might need to handle difficult situations. Role-playing with a friend can help you feel more confident when it comes to the real deal.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions matter, especially in a role like Corporate Security Officer where presentation is key. Show them you take pride in your appearance!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Corporate Security Officer in Sunderland
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your 5* customer service skills in your application. We want to see how you can provide a friendly and secure environment, so share specific examples of your past experiences that demonstrate this.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use proper English and make sure your communication skills shine through. Remember, we value excellent written communication, so take your time to proofread!
Tailor Your Application:Don’t just send a generic application! Tailor it to the Corporate Security Officer role by mentioning relevant experience, like your time in security or customer-facing roles. Show us why you’re the perfect fit for our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at CIS Security Ltd
✨Know Your Customer Service Skills
Make sure you can highlight your 5* customer service skills during the interview. Prepare specific examples of how you've provided exceptional service in previous roles, especially in security or front-of-house positions.
✨Demonstrate Your Security Knowledge
Familiarise yourself with the key responsibilities of a Corporate Security Officer. Be ready to discuss your understanding of access control, CCTV systems, and emergency procedures, as well as any relevant qualifications like your SIA DS Licence.
✨Showcase Your Communication Skills
Since excellent communication is crucial, practice articulating your thoughts clearly. Be prepared to answer questions about how you would handle confrontational situations and ensure you can write incident reports effectively.
✨Dress to Impress
First impressions matter! Dress smartly for your interview to reflect the professional image expected in the corporate security industry. This shows that you take pride in your appearance and understand the importance of professionalism.
