The Security and Logistics Officer is responsible for the security, safety and welfare of occupiers, visitors and assets at one of our commercial skyscrapers in London. It stands 230 meters tall including its 28-metre mast making it the second tallest building in the City of London. The Security and Logistics Officer will protect these by maintaining a vigilant, pro-active security presence to minimise security risks to people and property. The Security and Logistics Officer will need to be able to spend reasonable periods of time during a 12-hour shift both on patrol, front of house, standing on post, loading bay duties, post room duties and waste processing duties. Information: Position:
Corporate Security and Logistics Officer
Location:
110 Bishopsgate
Pay Rate:
£16.53 per hour
Hours:
Average 56 hours per week
Shifts:
7 on 3 off, 7 on 4 off (days and nights)
Job Requirements: SIA Licence Required
Corporate Security experience ideal
Excellent written and verbal communication skills
Customer focused, with a strong knowledge of customer service skills
Demonstrate a strong aptitude for multi-tasking
Strong communication skills
Self-motivated and able to work on own initiative
Team player, who will support colleagues and provide ideas to improve service delivery
Ability to think and act quickly in emergency incidents or under pressure
Excellent PC / IT skills
CCTV licence & First Aid qualification will be a bonus
Microsoft Office Experience essential
Be confident you are able to undertake 100% of all specific duties
Be able to provide all the documentation and vetting information requested
The role-holder will develop operational excellence and best practice, optimising our service and value offering to customers to achieve performance targets. You will bring innovation and ensure a high-performance culture within your remit. This is an active and visible role requiring strong communication competence in addition to procedural knowledge and adherence. Customer, occupier & service provider interaction is significant and excellent relationship management skills are required. Key Responsibilities: Deliver and encourage outstanding customer service delivery
Ensure full understanding of the emergency procedures
Ensure a full understanding of the assignment instructions
Ensure their post is correctly manned at specific times. This includes being on post at the latest, the start time of your shift
Ensure SIA licence is always on your person and on display
Report any issues or incidents to the Duty Security Manager, Logistics Manager, CCTV Controller or Security Manager
Respond to all incidents in line with policies and procedures
To carry out the various site patrols as per the patrol schedule
To carry out any additional patrols as instructed by management
Report any discrepancies/incidents whilst on patrol to the security control room
Carry out FOH duties and cover the FOH Security Officer for any absence
Control access and egress at Front of House or Back of House
Manage a polite and effective meeting and greet service to all staff and visitors, whilst strictly observing access control procedures
Ensure those who should not be granted access to the building are professionally and politely prevented from gaining access or escorted from the building
Carry out ID checks in line with instructions issued
Provide tenants and visitors to the building with helpful advice, guidance and information. And if not able to do so, direct to the correct personnel who can assist
Respond as per the policies and procedures in all emergency incidents and evacuations
Respond to these in a calm and professional manner. Actively provide information to any emergency services when required to do so
Deal with conflict in an appropriate and confident manner, if required
Cover for the CCTV Controller for any absence and partake in relevant CCTV Controller training as part of your Security Officer role
Be vigilant to the Health & Safety risks at 110 Bishopsgate
Ensure you are immaculately presented, in accordance with company regulations and customer expectations
Always remain professional
Report security or safety issues to the security control room or management
Carry out a thorough handover when changing duties or at the start or end of each shift
Undertake all training courses/modules as requested
Assist in the induction and training of new team members
Control and process all incoming deliveries into the building (including screening all packages/post)
Delivery of post to occupiers
Collect outgoing posts from occupiers
Process outgoing post from occupiers
Control all vehicles entering and leaving the building, in a safe manner
Collect waste bins from floors and process them using the compactor, logging all relevant information that is required
Rinse waste bins out as and when required by the Logistics Manager
Ensure that the loading bay and all other areas are always kept clean
Carry out cleans of the loading bay as seen fit by the Logistics Manager
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Corporate Security and Logistics Officer in Slough employer: CIS Security Ltd
CIS Innovative Solutions is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. With a strong focus on employee development, we provide ample opportunities for growth and advancement within the security sector. Located in a vibrant area, our team enjoys a supportive culture that values creativity and teamwork, making it an ideal place for those looking to make a meaningful impact in their careers.
