At a Glance
- Tasks: Provide top-notch security and customer service in a dynamic corporate environment.
- Company: Join CIS Security, a multi-award-winning company known for its supportive culture.
- Benefits: Enjoy health care plans, discounts, tailored uniforms, and career development opportunities.
- Other info: Flexible shifts with a friendly team and a focus on personal growth.
- Why this job: Be an ambassador for security while making a real difference in people's safety.
- Qualifications: SIA DS Licence and excellent communication skills are essential.
The predicted salary is between 28000 - 32000 £ per year.
Do you have 5* customer service skills with the ability to provide a friendly and secure corporate security service? CIS Security have an exciting opportunity available for a Corporate Security Officer who will be an ambassador to represent CIS Security and deliver high quality guarding and customer service to both our customers and service users.
Information:
- Position: Corporate Security Officer
- Location: Newcastle - Cobalt Park
- Pay Rate: £13.45 per hour
- Hours: Average 42 hours per week
- Shifts: 4 On 4 Off - Days, Nights & Weekends
Job Requirements:
- SIA DS Licence required
- 5* Corporate Security, Concierge or Front of House experience for at least 1 year an advantage
- Ex forces would be an advantage
- Must be flexible and able to work days, nights, weekends and have the flexibility to change due to operational needs
- Excellent written and verbal communication skills as well as customer service at all times
- Must have an excellent command of English Language & Good IT Skills
- Reliable, Responsible and Punctual
- A friendly, professional, courteous and outgoing character
- To take pride in your appearance at all times, ensuring immaculate presentation
- Flexible in the approach to daily duties and additional events when held on site
- First Aid qualification & a CCTV SIA Licence are desirable
About You:
- Able to demonstrate and deliver high quality guarding and customer service to both our customers and service users
- Able to work in a team as well as on your own and have the ability to be pro-active and think on your feet
- Be calm under pressure and confident in dealing with confrontational situations in a calm and professional manner
- Physically fit to complete patrols internally and externally and able to stand/walk during shift
- Confident in writing incident and shift reports
- To always portray a friendly, professional and courteous demeanour, using open and appropriate body language
- To ensure that all visitors and staff are dealt with efficiently, providing exceptional customer service at all times
- Have the IT skills and the ability to understand and use varied Access Control and CCTV systems and platforms
- Have the ability to write emails and reply to emails in the correct manner
- Have the ability to exercise command and control and be an effective communicator to all peer groups and management levels
- Able to understand Corporate Escalation Process, and disseminate information in a timely manner during an emergency or incident on site
- The role includes conducting opening & closing procedures of a building, patrolling, reception duties, access control, answering incoming telephone calls, and conducting emergency procedures
- You will be part of a team seeing this site through from refurbishment to business as usual and must be comfortable working on a construction site moving into an office environment
- To have a smart appearance befitting the company
- Be confident you are able to undertake 100% of all specific duties
- Be able to provide all the documentation and vetting information requested
Benefits:
- Health care plan (HSF)
- Perk Box (HSF) - discounts & offers from cinema tickets to days out
- Cycle to work scheme
- Tailored Site Uniform
- First class training allowing you to develop your skills
- A view for career development
- Long service & Employee Recognition awards
- And much more
CIS is an independently owned business providing professional security solutions across the UK and Ireland. Our people are at the heart of everything we do. They have a sense of belonging and togetherness that manifests itself in operational excellence and world-class customer service. CIS Security is a multi-award-winning company, recently being awarded Worlds Happiest Workplace in 2025. At CIS Security Ltd, we do not just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our Customers, Colleagues, and Communities. CIS Security Ltd is proud to be an equal opportunity employer and values diversity. We welcome applications from all sections of the community. All employment decisions are based on qualifications, quality, and business needs. Due to the volume of applications, if we have not contacted you within three weeks of initial contact then unfortunately you have not been successful on this occasion.
Corporate Security Officer in Shiremoor employer: CIS Security Ltd
CIS Security is an exceptional employer located in Newcastle's Cobalt Park, offering a dynamic work environment where employees are valued and supported. With a strong focus on employee growth through first-class training and career development opportunities, our team enjoys a culture of recognition and inclusivity, highlighted by our recent accolade as the World's Happiest Workplace in 2025. We provide competitive benefits, including a healthcare plan and discounts through Perk Box, ensuring that our Corporate Security Officers not only excel in their roles but also thrive personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Security Officer in Shiremoor
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry, attend local events, and join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to corporate security. Think about scenarios where you've demonstrated excellent customer service or handled difficult situations. We want you to shine when it’s your time to impress!
✨Tip Number 3
Show off your skills! If you have any relevant certifications or training, make sure to mention them during interviews. Highlighting your SIA DS Licence and any first aid qualifications can really set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Corporate Security Officer in Shiremoor
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your 5* customer service skills in your application. We want to see how you can deliver a friendly and secure service, so share specific examples of your past experiences that demonstrate this.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use proper grammar and spelling, as excellent written communication is key for us. Remember, first impressions count!
Tailor Your Application:Don’t just send a generic application! Tailor it to the Corporate Security Officer role by mentioning relevant experience, especially in security or customer-facing roles. Show us why you’re the perfect fit for our team.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at CIS Security Ltd
✨Know Your Customer Service Skills
Make sure you can highlight your 5* customer service skills during the interview. Prepare examples of how you've provided exceptional service in previous roles, especially in security or front-of-house positions.
✨Demonstrate Your Professionalism
Dress smartly and maintain a professional demeanour throughout the interview. Remember, as a Corporate Security Officer, you'll be representing CIS Security, so show them you take pride in your appearance and conduct.
✨Showcase Your Communication Skills
Be ready to discuss your written and verbal communication abilities. Practice articulating your thoughts clearly and confidently, as effective communication is key in this role, especially when dealing with incidents or emergencies.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle confrontational situations or emergencies. Think of past experiences where you had to stay calm under pressure and be proactive. This will demonstrate your capability to think on your feet.
