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- Tasks: Lead a team in providing top-notch security and customer service at the University of Westminster.
- Company: Join CIS Security, a leading provider of security services since 1972.
- Benefits: Enjoy competitive pay, healthcare perks, discounts, and career development opportunities.
- Why this job: Make a real difference in a vibrant educational environment while developing your leadership skills.
- Qualifications: SIA Licence required; experience in security or customer service is a plus.
- Other info: Dynamic role with opportunities for growth and recognition in a supportive team.
Security Officer / Team Leader (Days & Nights)
CAPTION: Job details
- Posting date: 11 September 2025
- Salary: £13.85 to £14.87 per hour
- Additional salary information: 13.85 – 14.87
- Hours: Full time
- Closing date: 09 October 2025
- Location: Harrow, HA1 3TP
- Company: Vacancy Filler
- Job type: Permanent
- Job reference: SEP20250857
Summary
A fantastic opportunity has arisen for a Security Officer/Security Supervisor for the educational sector, who will demonstrate and deliver high quality guarding and customer service to both our clients and service users at the University of Westminster. The role is based in their Harrow campus in north-west London. The Security Officer will develop and lead operational excellence and best practice; optimising our service and value offering to customers to achieve performance targets. You will bring innovation and leadership and ensure a high-performance culture within your remit. This is an active and visible role requiring strong leadership competence in addition to entrepreneurial ability. Customer interaction is significant and excellent relationship management skills are required.
Information:
- Position: Corporate Security Officer / Team Leader
- Location: Harrow
- Pay Rate: £13.85 (Officer) and £14.87 (Team Leader) per hour
- Hours: 60 hours per week (36 hrs as Officer and 24 hrs as Team Leader)
- Shifts: Mon – Wed (11:00am – 23:00pm), Sat & Sun (07:00 – 19:00)
Job Role / Requirements:
- SIA Licence required
- 5
- Corporate Security, Concierge or Front of House experience for at least 1 year an advantage
- Excellent written and verbal communication skills as well as customer service at all times
- Must have an excellent command of English Language & Good IT Skills
- Security Experience as a Team Leader/Supervisor is essential – Education Sector experience desirable.
- A friendly, professional, courteous, and outgoing character
- To take pride in your appearance at all times, ensuring immaculate presentation
- Flexible in the approach to daily duties and additional events when held on site.
- First Aid qualification & a CCTV SIA Licence are desirable
About You
- Able to demonstrate and deliver high quality guarding and customer service to both our clients and service users.
- Able to work in a team as well as on your own and have the ability to be pro-active and think on your feet using initiative
- Be calm under pressure and confident in dealing with confrontational situations in a calm and professional manner
- Physically fit to complete patrols internally and externally and able to stand/walk during shift
- Confident in writing incident and shift reports
- To always portray a friendly, professional and courteous demeanour, using open and appropriate body language.
- To ensure that all visitors and staff are dealt with efficiently, providing an exceptional customer service at all times ensuring that their expectations are met, if not exceeded.
- Have the ability to write emails and reply to emails in the correct manner and speak, very important in Corporate Industry.
- Have the ability to exercise command and control and be an effective communicator to all peer groups and management levels.
- Able to understand Corporate Escalation Process, – Escalate and Disseminate information in a timely manner to the correct personnel in the event or during an emergency or Incident on site.
- The role includes you to conduct opening & closing procedures of a building, patrolling, reception duties, access control, answering incoming telephone calls, conducting emergency procedures. You will be part of a team seeing this site through from refurbishment to business as usual and must be comfortable working on a construction site moving into an office environment.
Benefits:
- HSF Health care plan
- HSF Perk Box – discounts & offers from cinema tickets to days out
- SIA Licence Top Up Training
- Cycle to work scheme
- Uniform
- First class training allowing you to develop your skills
- A view for career development
- Long service & Employee Recognition awards
CIS Security has been providing manned guarding services since 1972 and has developed into one of the most effective and reliable security companies in England. At CIS Security, we work as a team to deliver operational excellence and truly believe that the service we provide is unparalleled in the security industry.
At CIS Security Ltd, we don\’t just accept difference – we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. CIS Security Ltd is proud to be an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, quality and business needs.
Due to the volume of applications, if you have not heard anything within three weeks of initial contact then you have not been successful on this occasion.
#s1-Gen
A fantastic opportunity has arisen for a Security Officer/Security Supervisor for educational sector, who will demonstrate and deliver high quality guarding and customer service to both our clients and service users at the University of Westminster. The role is based in their (Harrow) in north-west London Campus. The Security Officer will develop and lead operational excellence and best practice; optimising our service and value offering to customers to achieve performance targets. You will bring innovation and leadership and ensure a high-performance culture within your remit. This is an active and visible role requiring strong leadership competence in addition to entrepreneurial ability. Customer interaction is significant and excellent relationship management skills are required.
Information:
- Position: Corporate Security Officer / Team Leader
- Location: Harrow
- Pay Rate: £13.85 (Officer) and £14.87 (Team Leader) per hour
- Hours: 60 hours per week (36 hrs as Officer and 24hrs as Team Leader )
- Shifts: Mon – Wed (11:00am – 23:00pm) Sat & Sun (07:00 – 19:00)
Job Role / Requirements:
- SIA Licence required
- 5
- Corporate Security, Concierge or Front of House experience for at least 1 year an advantage
- Excellent written and verbal communication skills as well as customer service at all times
- Must have an excellent command of English Language & Good IT Skills
- Security Experience as a Team Leader/Supervisor is essential – Education Sector experience desirable.
- A friendly, professional, courteous, and outgoing character
- To take pride in your appearance at all times, ensuring immaculate presentation
- Flexible in the approach to daily duties and additional events when held on site.
- First Aid qualification & a CCTV SIA Licence are desirable
About You
- Able to demonstrate and deliver high quality guarding and customer service to both our clients and service users.
- Able to work in a team as well as on your own and have the ability to be pro-active and think on your feet using initiative
- Be calm under pressure and confident in dealing with confrontational situations in a calm and professional manner
- Physically fit to complete patrols internally and externally and able to stand/walk during shift
- Confident in writing incident and shift reports
- To always portray a friendly, professional and courteous demeanour, using open and appropriate body language.
- To ensure that all visitors and staff are dealt with efficiently, providing an exceptional customer service at all times ensuring that their expectations are met, if not exceeded.
- Have the ability to write emails and reply to emails in the correct manner and speak, very important in Corporate Industry.
- Have the ability to exercise command and control and be an effective communicator to all peer groups and management levels.
- Able to understand Corporate Escalation Process, – Escalate and Disseminate information in a timely manner to the correct personnel in the event or during an emergency or Incident on site.
- The role includes you to conduct opening & closing procedures of a building, patrolling, reception duties, access control, answering incoming telephone calls, Conducting emergency procedures. You will be part of a team seeing this site through from refurbishment to business as usual and must be comfortable working on a construction site moving into an office environment.
Benefits: HSF Health care plan, HSF Perk Box – discounts & offers from cinema tickets to days out, SIA Licence Top Up Training, Cycle to work scheme, Uniform, First class training allowing you to develop your skills, A view for career development, Long service & Employee Recognition awards
\”CIS Security has been providing manned guarding services since 1972 and has developed into one of the most effective and reliable security companies in England. At CIS Security, we work as a team to deliver operational excellence and truly believe that the service we provide is unparalleled in the security industry.\”
\”At CIS Security Ltd, we don\’t just accept difference – we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. CIS Security Ltd is proud to be an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, quality and business needs.\”
\”Due to the volume of applications, if you have not heard anything within three weeks of initial contact then you have not been successful on this occasion.\”
#J-18808-Ljbffr
Security Officer /Team Leader (Days & Nights) employer: CIS Security Ltd
Contact Detail:
CIS Security Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer /Team Leader (Days & Nights)
✨Tip Number 1
Get to know the company before your interview! Research CIS Security and their values, especially their commitment to operational excellence and diversity. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role requires excellent verbal and written communication, try role-playing common interview questions with a friend. This will help you articulate your thoughts clearly and confidently during the actual interview.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples from your past experiences where you've led a team or handled a challenging situation. Highlight how you maintained a calm and professional demeanour under pressure, as this is crucial for the Security Officer role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. This not only shows good manners but also reinforces your interest in the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Security Officer /Team Leader (Days & Nights)
Some tips for your application 🫡
Show Off Your Communication Skills: Since excellent written and verbal communication is key for this role, make sure your application reflects that. Use clear, concise language and check for any typos or grammatical errors before hitting send.
Tailor Your Application: Don’t just send a generic application! Highlight your relevant experience in security and customer service, especially if you’ve worked in the education sector. We want to see how you can bring value to our team!
Be Professional Yet Approachable: Your application should convey a friendly and professional tone. Remember, we’re looking for someone who can interact well with clients and service users, so let your personality shine through while keeping it professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at CIS Security Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Officer/Team Leader. Familiarise yourself with the specific requirements mentioned in the job description, such as customer service skills and leadership qualities. This will help you tailor your answers to demonstrate how you fit the role.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations. This will show that you can handle confrontational scenarios calmly and professionally.
✨Dress to Impress
As a Security Officer, presentation matters. Dress smartly for your interview to reflect the professional image expected in the role. This not only shows that you take the opportunity seriously but also aligns with the company's emphasis on immaculate presentation.
✨Prepare for Scenario Questions
Expect to be asked about how you'd handle specific situations, such as emergencies or conflicts. Think through potential scenarios related to security and customer service, and prepare structured responses that highlight your problem-solving skills and ability to remain calm under pressure.