At a Glance
- Tasks: Ensure safety and security in a hospital environment while providing excellent customer service.
- Company: Join CIS Security, a trusted name in manned guarding since 1972.
- Benefits: Enjoy a healthcare plan, discounts, uniform, and career development opportunities.
- Other info: Flexible night shifts with a supportive team and opportunities for recognition.
- Why this job: Make a real difference in people's lives by keeping a hospital safe and welcoming.
- Qualifications: SIA Door Supervisor Licence and experience in security, especially in healthcare, preferred.
Overview
A fantastic opportunity has arisen for a Security Officer for the hospitality sector, who will demonstrate and deliver high quality guarding and customer service to both our customers and service users. This position is for a large trust who will be part of a major 24-hour security operation. Security personnel play a crucial role in ensuring that hospital environments remain welcoming, accessible, and safe for patients, visitors, and staff. With regular interaction across all areas of the site, the successful candidate will be responsible for safeguarding buildings and valuable equipment, while maintaining a thorough understanding of the premises. We are seeking a professional who can confidently manage and de-escalate potentially challenging situations, and respond effectively in emergency scenarios.
Information
- Location: Woolwich (SE18) & Lewisham (SE13)
- Pay Rate: £12.21 per hour
- Hours: 20 hours per week
- Shifts: Nights - 20:00 to 06:00
Requirements
- SIA Door Supervisor Licence required
- Security Experience is required
- Experience of security within a healthcare environment would be an advantage
- Experience of dealing with individuals in a stressed or aggressive state
- You must also be physically able to walk up to 7 miles / 10 km on each shift
- Good command of English language
- Smart appearance befitting the company
- Responsible, trustworthy and reliable
- Be naturally inquisitive and observant and have a desire to provide the best possible service
- You will have a mature attitude towards the job
- You will be able to maintain the highest level of confidentiality
- Excellent customer service and communication (written & verbal)
- Flexible in approach to daily duties and additional events on site
- Basic IT skills
- First Aid qualification is a bonus
Job Responsibilities
- 24 hour security of the Trust property, monitoring of the Trust CCTV system, security of the A&E Department
- Respond promptly to requests for assistance, fire alarm activation, and ambulance arrivals
- Manage challenging situations involving aggressive or distressed patients and visitors with professionalism and discretion
- Work well within a team and make quick decisions in emergency response situations with minimal supervision
- Operate within the Security Control Room, CCTV monitoring, review systems and access control systems
- Answer telephone calls from staff for assistance and deal with other requests for help or information
- Monitor Fire/Building/Staff Attack alarm systems and coordinate appropriate responses
- Call Emergency Services where appropriate and liaise with them during incidents
- Control radio communications within the department
- Carry out security patrols of the buildings and grounds and administrative tasks such as daily paperwork and incident reporting
- Respond to requests for security assistance
- Challenge suspicious persons and deal with problem patients/visitors with discretion and diplomacy
- Identify and report health and safety issues discovered during patrols
- Monitor and manage traffic flow and unauthorised parking around the site
- Locking down and opening up of the hospital, and other ad hoc requests for access
- Control and issue of keys, and logging/loading of lost property
- Be naturally inquisitive and observant with a desire to provide the best possible service
- Undertake 100% of all specified duties and provide documentation and vetting information as requested
Benefits
- Health care plan (HSF)
- Perk Box (HSF) - discounts & offers
- Cycle to work scheme
- Uniform provided
- First class training and career development
- Long service & Employee Recognition awards
About CIS Security: CIS Security has been providing manned guarding services since 1972 and is an equal opportunity employer; we welcome applications from all sections of the community. All employment is decided on qualifications, quality, and business needs. If you have not heard within three weeks of initial contact, you have not been successful on this occasion.
Security Officer - Hospital Environment - Nights in City of London employer: CIS Security Ltd
CIS Security is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With comprehensive training, a health care plan, and recognition awards, we ensure our Security Officers thrive in their roles while contributing to a safe and welcoming hospital environment in Woolwich and Lewisham. Join us for a rewarding career where your skills are valued and your contributions make a real difference.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer - Hospital Environment - Nights in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the security industry, especially those working in healthcare. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your ability to handle challenging situations. Share examples from your past experiences that highlight your problem-solving and communication skills.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Visit our website regularly and apply directly for positions that catch your eye. The more you put yourself out there, the better your chances!
✨Tip Number 4
Stay calm and collected during interviews. Remember, they want to see how you handle pressure. Practice common interview questions and think about how you would respond to emergency scenarios relevant to the role.
We think you need these skills to ace Security Officer - Hospital Environment - Nights in City of London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant security experience, especially in healthcare settings. We want to see how your skills match the job description, so don’t hold back on showcasing your customer service abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Security Officer role. Share specific examples of how you've managed challenging situations and provided excellent service in the past.
Showcase Your Communication Skills:Since this role involves a lot of interaction with patients and staff, make sure your written application reflects your strong communication skills. Keep it clear, concise, and professional – we love a good communicator!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we can’t wait to hear from you!
How to prepare for a job interview at CIS Security Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Officer in a hospital environment. Familiarise yourself with the specific duties mentioned in the job description, such as managing challenging situations and monitoring CCTV systems. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this position involves regular interaction with patients and visitors, be prepared to discuss your customer service experience. Think of examples where you've successfully de-escalated tense situations or provided excellent service. Highlighting these skills will show that you can maintain a welcoming atmosphere while ensuring safety.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during your interview. Practice how you would respond to various situations, such as dealing with aggressive individuals or responding to emergencies. This will not only help you think on your feet but also demonstrate your problem-solving abilities and calmness under pressure.
✨Dress the Part
First impressions matter, especially in a security role. Make sure to dress smartly for your interview, reflecting the professional appearance expected in a hospital environment. A neat and tidy look will convey your seriousness about the position and your understanding of the importance of professionalism in security.
