At a Glance
- Tasks: Ensure safety and provide top-notch customer service in a busy commercial environment.
- Company: Dynamic security firm based in Manchester with a focus on customer satisfaction.
- Benefits: Health care plan, discounts, tailored uniform, and career development opportunities.
- Other info: Flexible shifts with opportunities for training and recognition.
- Why this job: Join a fast-paced team where your presence makes a real difference every day.
- Qualifications: SIA Licence and strong customer service experience required.
The predicted salary is between 30000 - 40000 £ per year.
Job Summary
Security Officer based in Manchester, working within a busy, multi‑tenanted commercial environment that requires a strong customer‑service approach and consistent visibility on the floor. The site operates at a fast pace, with a high level of daily footfall, so the role calls for someone confident, proactive, and able to maintain a professional presence while supporting the wider security operation.
Responsibilities
- Conduct opening and closing procedures of the building, patrolling, reception duties, access control, answering incoming telephone calls, and conducting emergency procedures.
- Provide high quality guarding and customer service to customers and service users.
- Maintain a professional presence and visibility on the floor to support the wider security operation.
- Ensure all visitors and staff are dealt with efficiently, providing exceptional customer service and meeting or exceeding their expectations.
- Document incidents and shift reports accurately and promptly.
Qualifications
- SIA Licence (required).
- Security and customer service experience (required).
- Minimum of five years of checkable work history.
- Good command of the English language (written and verbal).
- First Aid qualification desirable; a CCTV SIA Licence is a bonus.
- Flexibility to work days, nights, weekends and shift changes as required by operational needs.
- Ability to travel within London and surrounding areas, including Horsham, Potters Bar, and Crawley.
- Physically fit, able to stand or walk during the shift and complete internal and external patrols.
- IT skills to understand and use varied Access Control and CCTV systems and platforms.
- Proactive, able to think on feet, and exercise command and control while communicating effectively with peers and management.
- Calm under pressure and confident in dealing with confrontational situations in a professional manner.
- Ability to understand and follow Corporate Escalation Process, escalating and disseminating information in a timely manner during emergencies or incidents on site.
Benefits
- Health care plan (HSF).
- Perk Box (HSF) – discounts and offers from cinema tickets to days out.
- Cycle to work scheme.
- Tailored site uniform.
- First‑class training to develop your skills.
- Career development opportunities.
- Long‑service and employee recognition awards.
Front of House Security Officer - 60 hours per week - Days in Manchester employer: CIS Security Ltd
CIS Security Ltd is an excellent employer, offering a dynamic work environment at the vibrant Queen Elizabeth Olympic Park. With a strong emphasis on employee growth and development, staff are encouraged to enhance their skills through training and support, while enjoying a culture that values teamwork and exceptional customer service. The company also provides competitive benefits and unique opportunities to engage with high-profile events, making it a rewarding place for those passionate about security and public safety.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Security Officer - 60 hours per week - Days in Manchester
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Front of House Security Officer - 60 hours per week - Days. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like CIS Security Ltd. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
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✨Directly Apply to CIS Security Ltd
Don’t forget to apply for the Front of House Security Officer - 60 hours per week - Days role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining CIS Security Ltd.
We think you need these skills to ace Front of House Security Officer - 60 hours per week - Days in Manchester
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at CIS Security Ltd. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at CIS Security Ltd.
How to prepare for a job interview at CIS Security Ltd
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at CIS Security Ltd.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at CIS Security Ltd.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at CIS Security Ltd.
