At a Glance
- Tasks: Lead security operations and ensure public safety at a vibrant shopping centre.
- Company: Join CIS Security, a multi-award-winning company with a focus on excellence and community.
- Benefits: Enjoy health care plans, discounts, career development, and recognition awards.
- Other info: Dynamic role with opportunities for growth in a supportive environment.
- Why this job: Make a real difference in public safety while developing your leadership skills.
- Qualifications: SIA Door Supervisor Licence and experience in security management required.
The predicted salary is between 50000 - 50000 β¬ per year.
The Security Site Manager is responsible for the strategic leadership, planning, and delivery of security and public safety across Drake Circus Shopping & Leisure Centre. The role will ensure full compliance with Martyn's Law (Protect Duty) by embedding a risk-based, intelligence-led approach to security, focused on protecting life, reducing vulnerability to terrorism, and enhancing site resilience. This position acts as the senior security lead, working collaboratively with stakeholders, tenants, law enforcement, and emergency services to deliver a coordinated, proactive, and compliant safety environment.
Location: Plymouth (PL1)
Salary: Up to Β£50,000 per annum
Hours: 40 hours per week
Shifts: Monday to Friday - Occasional weekend work required
Job Requirements:
- SIA Door Supervisor Licence
- Proven experience in a security management or leadership role
- Strong understanding of risk management, public safety, and security operations
- Knowledge of Counter Terrorism principles and Martyn's Law / Protect Duty
- Excellent leadership, communication, and stakeholder engagement skills
- Strong analytical and problem-solving ability
- Flexibility to work outside normal hours where required
- Ability to respond to incidents and emergencies as needed
- Commitment to continuous professional development
Desirable:
- SIA CCTV Licence
- Formal qualification in Security Management, Risk, or Counter Terrorism
- Experience managing security within a retail, leisure, or public space environment
Job Responsibilities:
- Strategic Security Leadership: Provide overall leadership and direction for all security and public safety operations. Develop and implement a site-wide security strategy aligned with organisational goals and legal requirements. Promote a proactive, risk-based security culture focused on prevention and deterrence.
- Martyn's Law (Protect Duty) Compliance: Lead the implementation and ongoing compliance with Martyn's Law, ensuring proportionate and effective security measures are in place. Maintain Terrorism Risk Assessments and Vulnerability Assessments. Develop, implement, and regularly review Counter Terrorism Action Plans and emergency procedures. Ensure all stakeholders (including tenants and contractors) understand and comply with their responsibilities under Protect Duty. Maintain full documentation and evidence of compliance for audit and regulatory purposes. Embed a strong public vigilance culture (e.g. "See it, Say it, Sorted").
- Risk, Intelligence & Continuous Improvement: Analyse incident data, trends, and intelligence to inform decision-making and resource deployment. Produce regular security and risk reports with actionable insights and recommendations. Continuously review and improve security measures based on evolving threats and vulnerabilities. Ensure lessons learned from incidents and exercises are embedded into operational practice.
- Stakeholder & Multi-Agency Engagement: Build and maintain strong partnerships with Counter Terrorism Policing, local authorities, emergency services, and community stakeholders. Chair and lead a Security & Resilience Working Group involving occupiers and site partners. Represent the site at external security forums and networking events. Influence stakeholders to support investment and compliance with security initiatives.
- Security Operations Oversight: Oversee the delivery of daily security operations ensuring alignment with policies, procedures, and best practice. Ensure appropriate resource planning and deployment based on risk and business needs. Maintain operational readiness, resilience, ensuring robust response capability at all times. Ensure effective communication with the client, providing timely updates on all security matters.
- Governance, Compliance & Assurance: Ensure all contractual and regulatory requirements are consistently met. Conduct regular audits and compliance checks across all security functions. Maintain accurate and auditable records, including policies, procedures, and incident logs. Ensure Assignment Instructions and procedures are current, relevant, and effectively communicated. Create and deliver monthly and quarterly service reviews to the customer.
- People Leadership & Capability Development: Lead, manage, and develop the security team, promoting a high-performance culture. Develop and maintain a site-wide training and competency framework, aligned to Martyn's Law requirements. Ensure all staff (including non-security personnel where appropriate) receive relevant counter-terrorism awareness training (e.g. ACT Awareness). Conduct performance management, coaching, and development planning. Promote staff welfare, engagement, and professional standards.
- Incident Management & Investigations: Oversee and coordinate response to security incidents, ensuring effective management and resolution. Lead or support investigations into incidents including theft, damage, and security breaches. Ensure robust reporting processes and post-incident reviews are conducted.
Benefits:
- Health care plan (HSF)
- Perk Box (HSF) - discounts & offers from cinema tickets to days out
- Cycle to work scheme
- Tailored Site Uniform
- First class training allowing you to develop your skills
- A view for career development
- Long service & Employee Recognition awards
- And much more!
CIS Security Ltd is proud to be an equal opportunity employer and values diversity. We welcome applications from all sections of the community. All employment decisions are based on qualifications, quality, and business needs.
Security Manager in Exeter employer: CIS Security Ltd
CIS Security Ltd is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. Located in the vibrant Drake Circus Shopping & Leisure Centre in Plymouth, employees benefit from comprehensive training, a health care plan, and opportunities for career advancement, all while being part of a multi-award-winning team recognised for its commitment to excellence and diversity.
StudySmarter Expert Adviceπ€«
We think this is how you could land Security Manager in Exeter
β¨Tip Number 1
Network like a pro! Get out there and connect with people in the security industry. Attend events, join online forums, and donβt be shy about reaching out to professionals on LinkedIn. You never know who might have the inside scoop on job openings!
β¨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, be ready to discuss your experience with risk management and compliance. Use real-life examples to demonstrate how you've tackled challenges in previous roles.
β¨Tip Number 3
Be proactive! If you see a job that fits your skills, apply through our website and follow up with a friendly email. Express your enthusiasm for the role and mention any relevant experience that aligns with their needs.
β¨Tip Number 4
Prepare for interviews by brushing up on Martyn's Law and current counter-terrorism strategies. Be ready to discuss how you would implement these in a real-world setting. Confidence and knowledge will set you apart from the competition!
We think you need these skills to ace Security Manager in Exeter
Some tips for your application π«‘
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in security management and compliance with Martyn's Law. We want to see how your skills align with the role, so donβt hold back on showcasing your relevant achievements!
Showcase Your Leadership Skills:As a Security Site Manager, you'll need to demonstrate strong leadership abilities. Use your application to share examples of how you've successfully led teams or projects in the past. We love seeing candidates who can inspire and motivate others!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This will help us quickly understand your qualifications and fit for the role.
Apply Through Our Website:We encourage you to submit your application directly through our website. Itβs the best way to ensure your application gets into the right hands. Plus, it shows us you're keen and ready to join our team!
How to prepare for a job interview at CIS Security Ltd
β¨Know Your Stuff
Make sure you have a solid understanding of Martyn's Law and how it applies to security management. Brush up on your knowledge of risk management and counter-terrorism principles, as these will likely come up during the interview.
β¨Showcase Your Leadership Skills
Prepare examples that demonstrate your leadership experience in security management. Think about times when you've successfully led a team or implemented a new strategy, and be ready to discuss how you can bring that expertise to the role.
β¨Engage with Stakeholders
Since this role involves working with various stakeholders, be prepared to talk about your experience in building relationships with law enforcement, tenants, and emergency services. Highlight any successful collaborations you've had in the past.
β¨Be Ready for Scenario Questions
Expect scenario-based questions that test your problem-solving abilities. Think through potential security incidents and how you would respond, ensuring you can articulate your thought process clearly and confidently.