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- Tasks: Ensure safety and provide exceptional customer service at a prestigious heritage site.
- Company: Join CIS Security, a leading security provider with a commitment to excellence.
- Benefits: Enjoy a competitive pay rate, healthcare plan, and discounts on various services.
- Why this job: Be part of an iconic Edinburgh site and develop your skills in a dynamic environment.
- Qualifications: SIA Licence and customer service experience required; flexibility is key.
- Other info: Opportunities for career development and recognition for long service.
The predicted salary is between 11 - 14 £ per hour.
CIS Security is pleased to offer an exciting opportunity for a Security Officer to join our team at a prestigious heritage and science site located in Edinburgh. This role calls for a professional ambassador who will represent CIS Security with integrity and pride, delivering high-quality guarding and exceptional customer service to both our clients and visitors. The successful candidate will play a key role in maintaining a safe and welcoming environment at one of the city's most iconic cultural and educational landmarks.
Position: Security Officer
Location: Edinburgh (EH9)
Pay Rate: £12.90 per hour
Hours: Average 24 hours per week
Shifts: Various Shifts
Job Requirements:
- SIA Licence required
- Security and customer service experience is required
- Must be flexible and be able to work; days, nights, weekends and have the flexibility to change shifts due to operational needs
- Must have good command of English language
- Good levels of customer service, communication both written & verbal
- Flexible in the approach to daily duties and additional events when held on site
- Maintains working knowledge of the locations & security & safety for assigned areas
- First Aid qualification & a CCTV SIA Licence is a bonus
- Must have five years of checkable work history
Job Responsibilities:
- Able to demonstrate and deliver high quality guarding and customer service to both our clients and service users
- Able to work in a team as well as on your own and can be pro-active and think on your feet
- Be calm under pressure and confident in dealing with confrontational situations in a calm and professional manner
- Physically fit to complete patrols internally and externally and able to stand/walk during shift
- Confident in writing incident and shift reports
- To always portray a friendly, professional and courteous demeanour, using open and appropriate body language
- To ensure that all visitors and staff are dealt with efficiently, providing an exceptional customer service ensuring that their expectations are met, if not exceeded
- The role includes you to conduct opening & closing procedures of a building, patrolling, reception duties, access control, answering incoming telephone calls, conducting emergency procedures
- You will be part of a team seeing this site through from refurbishment to business as usual and must be comfortable working on a construction site moving into an office environment
- To have a smart appearance befitting the company
- Be confident you can undertake 100% of all specific duties
- Be able to provide all the documentation and vetting information requested
Benefits:
- Health care plan (HSF)
- Perk Box (HSF) - discounts & offers from cinema tickets to days out
- Cycle to work scheme
- Tailed Site Uniform
- First class training allowing you to develop your skills
- A view for career development
- Long service & Employee Recognition awards
CIS Security has been providing manned guarding services since 1972 and has developed into one of the most effective and reliable security companies in England. At CIS Security, we work as a team to deliver operational excellence and truly believe that the service we provide is unparalleled in the security industry. At CIS Security Ltd, we do not just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. CIS Security Ltd is proud to be an equal opportunity employer and values diversity. We welcome applications from all sections of the community. All employment is decided on the basis of qualifications, quality, and business needs. Due to the volume of applications, if we have not contacted you within three weeks of initial contact then you have not been successful on this occasion.
Relief Security Officer in Edinburgh employer: CIS Security Ltd
Contact Detail:
CIS Security Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Security Officer in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in security or related fields. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common security officer scenarios. Think about how you'd handle confrontational situations or provide exceptional customer service. The more prepared you are, the more confident you'll feel!
✨Tip Number 3
Show off your flexibility! Make sure to highlight your ability to work various shifts and adapt to changing operational needs. This is key for roles like the Relief Security Officer where adaptability is crucial.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining our team at CIS Security. Don’t miss out on this opportunity!
We think you need these skills to ace Relief Security Officer in Edinburgh
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application: Make sure to tailor your application to the specific job description. Highlight your relevant experience in security and customer service, and explain how it aligns with what we’re looking for at CIS Security.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and skills.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at CIS Security Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Relief Security Officer. Familiarise yourself with the key duties like maintaining safety, providing exceptional customer service, and handling emergency procedures. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this position requires high levels of customer service, prepare examples from your past experiences where you’ve gone above and beyond for clients or handled difficult situations. Be ready to discuss how you can maintain a friendly and professional demeanour, even under pressure.
✨Demonstrate Flexibility and Team Spirit
CIS Security values flexibility and teamwork, so be prepared to discuss how you've adapted to changing situations in previous jobs. Share instances where you worked well in a team or took the initiative to solve problems on your own, highlighting your ability to think on your feet.
✨Dress the Part and Be Professional
First impressions matter! Make sure you dress smartly for the interview, reflecting the professional image CIS Security expects. Additionally, practice good body language—maintain eye contact, smile, and use open gestures to convey confidence and approachability.
