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- Tasks: Deliver top-notch security and customer service in a vibrant office environment.
- Company: Join CIS Security, a multi-award-winning company known for its supportive culture.
- Benefits: Enjoy health care plans, discounts, tailored uniforms, and career development opportunities.
- Other info: Flexible shifts with a focus on personal growth and recognition.
- Why this job: Be part of a team that values diversity and celebrates your unique contributions.
- Qualifications: SIA Licence and at least 1 year of security experience required.
The predicted salary is between 28000 - 30000 £ per year.
CIS Security have an exciting opportunity for a Security Officer to join our team at a prestigious new office development in Chester. This role will act as an ambassador for CIS Security, delivering high-quality guarding and exceptional customer service to our clients and all building users.
Position: Security Officer
Location: Chester (CH4)
Pay Rate: £13.45 per hour
Hours: 45 hours per week
Shifts: Monday to Friday - Days
Job Requirements:
- SIA Licence required
- Security experience is required of a minimum of 1 year
- Must have an excellent command of English Language
- IT Literate - Basic understanding of access control systems and IT systems/programmes i.e., Microsoft Office for emails
- Excellent written and verbal communication skills as well as customer service
- Must be flexible and be able to work; days, nights, weekends and have the flexibility to change shifts due to operational needs
- Flexible in the approach to daily duties and additional events when held on site.
- Maintains working knowledge of the locations & security & safety for assigned areas
- Flexible in the approach to daily duties
- First Aid qualification & a CCTV SIA Licence is a bonus
- To have a smart appearance befitting the company
- Be confident you can undertake 100% of all specific duties
- Be able to provide all the documentation and vetting information requested
Job Responsibilities:
- Able to demonstrate and deliver high quality guarding and customer service to both our clients and service users.
- Able to work in a team as well as on your own and can be pro-active and think on your feet use initiative
- Be calm under pressure and confident in dealing with confrontational situations in a calm and professional manner
- Physically fit to complete patrols internally and externally and able to stand/walk during shift
- Confident in writing incident and shift reports
- The ability to be pro-active and think on your feet use initiative
- To always portray a friendly, professional and courteous demeanour, using open and appropriate body language.
- To ensure that all visitors and staff are dealt with efficiently, providing an exceptional customer service ensuring that their expectations are met, if not exceeded.
- The role includes you to conduct opening & closing procedures of a building, patrolling, reception duties, access control, answering incoming telephone calls, conducting emergency procedures.
- You will be part of a team seeing this site through from refurbishment to business as usual and must be comfortable working on a construction site moving into an office environment.
Benefits:
- Health care plan (HSF)
- Perk Box (HSF) - discounts & offers from cinema tickets to days out
- Cycle to work scheme
- Tailored Site Uniform
- First class training allowing you to develop your skills
- A view for career development
- Long service & Employee Recognition awards
- And much more!!
CIS Security is a multi-award-winning company, recently being awarded World's Happiest Workplace in 2025. At CIS Security Ltd, we do not just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our Customers, Colleagues, and Communities. CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community. All employment decisions are based on qualifications, quality, and business needs.
Due to the volume of applications, if we have not contacted you within three weeks of initial contact then unfortunately you have not been successful on this occasion.
Security Officer in Birkenhead employer: CIS Security Ltd
Contact Detail:
CIS Security Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer in Birkenhead
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on CIS Security. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions matter, especially in a role like a Security Officer where appearance reflects the company's image.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Security Officer in Birkenhead
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your security experience in your application. We want to see how your background aligns with the role, so don’t hold back on sharing specific examples of your past work and how it relates to delivering high-quality guarding and customer service.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and skills at a glance.
Tailor Your Application: Take a moment to tailor your application to the job description. Mention how your skills, like IT literacy and communication abilities, make you a great fit for the Security Officer role. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about CIS Security and what we stand for!
How to prepare for a job interview at CIS Security Ltd
✨Know Your Security Basics
Make sure you brush up on your security knowledge, especially regarding access control systems and emergency procedures. Being able to discuss these topics confidently will show that you're prepared and understand the role.
✨Showcase Your Customer Service Skills
Since this role involves delivering exceptional customer service, think of examples from your past experience where you went above and beyond for a client. Be ready to share these stories during the interview to highlight your commitment to service excellence.
✨Demonstrate Flexibility
CIS Security values flexibility, so be prepared to discuss how you've adapted to changing situations in previous roles. Whether it’s adjusting to new shifts or handling unexpected challenges, showing that you can think on your feet will impress the interviewers.
✨Dress the Part
First impressions matter! Make sure you arrive in smart attire that reflects the professional image of CIS Security. A polished appearance not only shows respect for the interview process but also aligns with the company’s standards.