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- Tasks: Deliver diverse cloud projects and resolve customer service requests in a dynamic environment.
- Company: Join CirrusHQ, a leading AWS Consulting Partner transforming cloud technology services.
- Benefits: Enjoy 34 days annual leave, private healthcare, and a supportive work-from-home culture.
- Why this job: Be part of exciting projects that impact education and climate change while developing your skills.
- Qualifications: Must have 2+ AWS certifications and experience with core AWS services and automation scripting.
- Other info: This role offers a chance to grow within a fast-paced, innovative company.
The predicted salary is between 36000 - 60000 £ per year.
About CirrusHQ CirrusHQ is a fast-growing Advanced Level AWS Consulting Partner in the rapidly changing cloud and technology services sector. Our teams of AWS certified people work with our customers to help them deliver their strategic objectives by designing, building, migrating and supporting their cloud technology projects.
Due to continued growth, we have an immediate vacancy for a Cloud Systems Administrator to join our team. This role can be fully remote based in the UK.
About the Role: As a Cloud Systems Administrator at CirrusHQ you will primarily be responsible for the delivery of a wide variety of Professional Services projects and working within our managed services team to resolve incidents and action customer service requests. No two days are the same at CirrusHQ with various projects from the Public Sector, Education and private sector. These projects can include:
- Building automated data-driven solutions to build repeatable and recyclable exam environments in the cloud
- Building virtual classrooms to stream applications directly to a student's desktops around the world
- Virtualising a university museum collection
- Collecting data from the stratosphere to measure global climate change
You will act as an internal escalation point for the managed service team to resolve complex issues including priority 1 outages and non-standard tickets. Using your skills, you’ll bring best practice experience to align our managed services customers' infrastructure to a high standard and identify opportunities for customer improvement. You’ll join our on-call rota to support our Managed Services customer base 24x7 out of hours.
Responsibilities of the role include:
- Building positive customer relationships and identifying opportunities
- Working closely with the project team to deliver the project to a high standard, to the project scope within the project time and budget constraints
- Support solutions architects in hands-on project delivery
- Applying and challenging best practices to ensure a secure, optimised and efficient AWS infrastructure across our customer base
- Act as a point of escalation for technical outages/issues
- Identifying root cause of issues and reporting to the customer / internal teams
- Day to day management of customer workloads including deployments
- Working directly with our customers on a daily basis
- Participation in a 24/7 on call rota
- Attendance at client meetings and company events where required
- Involvement in maintaining our high level standard of our NPS Score, AWS relationship and driving business growth with the delivery of Service Delivery Programs
Experience (Essential):
- A minimum of 2x associate AWS certifications
- Two or more years’ experience with core AWS Services including Load Balancing, EC2, RDS, CloudFront, S3 and CloudWatch
- Experience with modernisation legacy architectures such as containerisation or microservices
- Experience in building and supporting AWS serverless solutions such as API Gateway, Lambda, SQS, Eventbridge and Step Functions
- Experience with best practices of deployment mechanisms to deploy releases across multiple environments (AWS native tooling preferred, other technologies accepted)
- Experience with Infrastructure as Code tooling such as CloudFormation, Terraform or Serverless Framework
- Experience of delivering projects to a strict timescale and budget
- Ability to write scripts to automate solutions (preferably in Python)
Experience (Nice to have):
- AWS Certification at professional level
- Knowledge of typical on-premise environments such as hypervisor, storage and backup vendors
- Leadership skills
Why you want to work at CirrusHQ:
- 34 Days Annual Leave
- Company Pension
- Private Healthcare plan
- Ample opportunity to develop your career within CirrusHQ as you will be an essential part of a fast-growing company
- Ability to work from home
- Family Friendly working environment
- Professional development and support
- Everyone has a voice and makes a direct and valued contribution to building the best products possible
NO agencies please. Previous applicants will not be considered for this role.
Contact Detail:
CirrusHQ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cloud Sytems Administrator
✨Tip Number 1
Familiarise yourself with the specific AWS services mentioned in the job description, such as EC2, RDS, and Lambda. Having hands-on experience or projects that showcase your skills with these services will make you stand out during discussions.
✨Tip Number 2
Network with current or former employees of CirrusHQ on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your experience with Infrastructure as Code tools like CloudFormation or Terraform. Be ready to share specific examples of how you've used these tools to automate deployments or manage infrastructure.
✨Tip Number 4
Showcase your problem-solving skills by preparing examples of past incidents you've resolved, especially those involving complex technical issues. This will demonstrate your ability to handle the responsibilities of the role effectively.
We think you need these skills to ace Cloud Sytems Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Cloud Systems Administrator role. Focus on your AWS certifications, hands-on project delivery, and any experience with automation and Infrastructure as Code.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cloud technology and your understanding of CirrusHQ's mission. Mention specific projects or experiences that demonstrate your ability to deliver high-quality services in a fast-paced environment.
Highlight Relevant Projects: In your application, include examples of past projects where you successfully implemented AWS solutions or resolved complex technical issues. This will help illustrate your problem-solving skills and technical expertise.
Showcase Soft Skills: Don't forget to mention your interpersonal skills, such as building positive customer relationships and working collaboratively with teams. These are crucial for the role and can set you apart from other candidates.
How to prepare for a job interview at CirrusHQ
✨Showcase Your AWS Knowledge
Make sure to highlight your AWS certifications and experience with core services like EC2, RDS, and S3. Be prepared to discuss specific projects where you've applied these skills, as this will demonstrate your hands-on expertise.
✨Demonstrate Problem-Solving Skills
CirrusHQ values the ability to resolve complex issues. Prepare examples of past incidents you've managed, particularly priority outages, and explain how you identified root causes and implemented solutions.
✨Emphasise Team Collaboration
As a Cloud Systems Administrator, you'll work closely with project teams and customers. Share experiences that showcase your ability to build positive relationships and collaborate effectively to deliver projects on time and within budget.
✨Prepare for Technical Questions
Expect technical questions related to AWS best practices, Infrastructure as Code, and automation scripting. Brush up on your knowledge of tools like CloudFormation and Terraform, and be ready to discuss how you've used them in previous roles.
