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- Tasks: Be the friendly face at our college shop, handling requests and ensuring top-notch customer service.
- Company: Join a vibrant college community dedicated to supporting students and staff.
- Benefits: Enjoy a solid pension scheme, sick pay, free parking, and access to fitness facilities.
- Why this job: Make a difference in students' lives while developing your skills in a supportive environment.
- Qualifications: Experience in customer service, strong communication skills, and a team-oriented mindset.
- Other info: Immediate start available; apply now before the position closes!
The predicted salary is between 28800 - 43200 £ per year.
(Salary dependent on qualifications and experience) Contract: Permanent, Full Time, TTO(40 weeks) Required: Immediate Start Available
We are looking for an experienced and enthusiastic team player to join our reprographics team, helping to ensure high levels of customer service. We are looking for someone who can:
- Provide a first point of contact at our college shop counter dealing with requests and sales
- Communicate clearly, taking departmental phone calls, responding to emails, looking after incoming and outgoing mail for the college
- Support the print team to ensure the printing of resources, materials and collateral are delivered in a timely way, helping to guarantee no teaching or learning is disadvantaged.
- Help the Team Lead to run our small college shop, operating an efficient stock control system, adding items and discontinuing items according to demand and ensuring stock is replenished in a timely way to maintain the levels required to provide an efficient service.
If you have knowledge and experience in this type of role, can demonstrate outstanding organisational and interpersonal skills, are a good communicator with strong IT literacy and customer service skills, are a team player and would like to work with us at our thriving college, we’d love to hear from you.
Closing Date: 16 February 2026, noon
Interviews From: We reserve the right to interview prior to the closing date. PLEASE APPLY NOW – This position will close once sufficient applications are received. We regret that due to the large number of applications we receive we are only able to contact those candidates to be interviewed. Unfortunately, due to the high number of applicants, we are unable to provide feedback to applicants who are not shortlisted for interview.
Benefits: LGPS 20.6%+ defined benefit pension scheme (including life assurance), sick pay scheme, Employee Assistance Programme, free on-site car parking, on-site fitness suite, Refectory, and Cycle-to-Work Scheme.
This College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Cirencester College may carry out online searches during the recruitment process on shortlisted candidates, as part of diligence checks. Cirencester College welcomes applications from all sectors of the community and is an equal opportunities employer.
Customer Service Administrator in Cirencester employer: Cirencester College
Contact Detail:
Cirencester College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator in Cirencester
✨Tip Number 1
Get to know the college and its values! Before your interview, do a bit of research on Cirencester College. Understanding their mission and what they stand for will help you connect your skills to their needs, making you a standout candidate.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Think about specific examples from your past experiences that showcase your organisational skills and ability to communicate effectively.
✨Tip Number 3
Show your enthusiasm! When you’re at the interview, let your passion for customer service shine through. Talk about why you love helping others and how you can contribute to the college's success in providing top-notch service.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you fresh in their minds.
We think you need these skills to ace Customer Service Administrator in Cirencester
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about joining our team and making a difference in our college community.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention specific examples of how you've provided excellent customer service or managed stock control in the past – we love seeing real-life stories!
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your application is easy to read. This will help us understand your qualifications quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it reaches us directly, and we can’t wait to see what you bring to the table.
How to prepare for a job interview at Cirencester College
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Service Administrator inside out. Familiarise yourself with the college's services and how the reprographics team operates. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role involves a lot of communication, be prepared to demonstrate your interpersonal skills during the interview. Practice clear and concise responses, and think of examples where you've successfully handled customer queries or worked as part of a team. This will highlight your ability to connect with others.
✨Be Organised
The job requires strong organisational skills, so come prepared with a structured approach to your answers. You might want to use the STAR method (Situation, Task, Action, Result) to frame your experiences. This will help you convey your past achievements effectively and show that you can manage tasks efficiently.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, stock control systems, or how success is measured in the role. This not only shows your enthusiasm but also gives you a better understanding of what it’s like to work there.
