At a Glance
- Tasks: Lead the installation and maintenance of robotic kitchen systems across the UK.
- Company: Join Circus, a pioneering tech company revolutionising food production with robotics and AI.
- Benefits: Competitive salary, hands-on training, career growth, and flexible scheduling.
- Other info: Enjoy autonomy in your role while contributing to a fast-growing, innovative company.
- Why this job: Be part of a groundbreaking shift in food technology and make a real impact.
- Qualifications: 3+ years in field service or technical support; background in mechatronics or robotics preferred.
The predicted salary is between 40000 - 80000 £ per year.
Our Mission
At Circus, headquartered in Munich, we are pioneering global developments in on-demand autonomous food production. Everything from creation to production and operation – enabled by seamlessly integrated cutting‑edge robotics and transformative AI technology. Our foundation rests in the extensive developments of groundbreaking robotics driven by artificial intelligence, previously the missing link in achieving true autonomous food automation. This is the moment for a new status quo: Just as autonomous driving will disrupt how we build cities, organise our days, and live our lives, so will we shift our whole reality around food.
Our Team is backing a paradigm shift in one of humanity's most important sectors with the sharpest minds in Robotics, AI, Engineering and Culinary, collaborating closely with industry‑leading partners to revolutionise every aspect of the food service experience. Join us as we forge ahead, crafting a future where the art of cooking and the science of technology converge to create a world that thinks differently about food than it has for thousands of years—a world where food means something new.
About the Role
As we launch in the UK, starting with key clients in London, you'll be our technical anchor on the ground. You'll own deployments, maintenance, troubleshooting, and spare‑part management for our robotic kitchen systems — keeping every UK installation running at the highest uptime. Reporting to our Technical Lead in Germany, you'll be the direct link between customer sites and our product, hardware, and engineering teams as we build out the UK market from the ground up.
Your Daily Business
- Own the end‑to‑end technical onboarding, installation, testing, and maintenance of robotic kitchen systems at UK customer sites.
- Execute scheduled preventive maintenance to maximise uptime and extend equipment lifespan across your region.
- Take full ownership of spare‑part management: forecasting demand, tracking stock, and coordinating replenishment with HQ.
- Troubleshoot and resolve software, electrical, and mechanical issues on‑site, escalating to product, hardware, or software teams when needed.
- Act as the primary technical point of contact for UK deployments and field escalations.
- Perform machine updates and retrofit installations across your region.
- Deliver hands‑on customer support during and after go‑live.
- Document all field work and build out maintenance processes as the UK fleet grows.
- Spot recurring service needs early and proactively propose fixes to reduce downtime.
Base Qualifications
- 3+ years of experience in field service, technical support, or equipment installation.
- Background in mechatronics, robotics, electrical engineering, or an equivalent technical field.
- Experience with spare‑part or field inventory management.
- Self‑reliant and comfortable owning a region independently – professional, calm, and solution‑oriented under pressure, with strong stakeholder management skills.
- Confident, client‑facing communication style – comfortable representing Circus directly at customer sites and managing expectations under pressure.
- Willingness to travel regularly across London and the wider UK, including short‑notice trips to support deployments.
- Valid driver's license and fluent English.
Preferred Qualifications
- Hands‑on experience with sensors, robotics, IoT, or foodtech equipment.
Our Offer
- Competitive Compensation: A market‑benchmarked compensation package (fixed salary + additional benefits).
- Training & Career Development: Hands‑on training and real growth opportunities as you build deep technical expertise in an entirely new category of robotics.
- Ownership & Impact: The chance to build and own the UK market from the ground up — real autonomy, direct exposure to leadership, and the ability to shape how the region runs as it scales.
- Disruption at Scale: Be part of a fast‑growing, publicly listed company disrupting one of the world's most conservative industries, with a front‑row seat to a category that didn't exist before us.
- Flexibility: Independence in managing and building your own schedule and regional travel, backed by a dedicated global support team.
Field Service & Maintenance Technician (m/f/x) in London employer: Circuskitchens
At Circus, we are not just redefining food production; we are creating a vibrant work culture that thrives on innovation and collaboration. As a Field Service & Maintenance Technician in London, you will enjoy competitive compensation, hands-on training, and the unique opportunity to shape the UK market from the ground up, all while being part of a fast-growing company at the forefront of robotics and AI technology. Join us to make a meaningful impact in an industry ripe for disruption, where your expertise will be valued and your career can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service & Maintenance Technician (m/f/x) in London
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Circuskitchens as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Circuskitchens and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Circuskitchens’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service & Maintenance Technician (m/f/x) in London
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Circuskitchens, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Circuskitchens, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Circuskitchens.
How to prepare for a job interview at Circuskitchens
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Circuskitchens offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Circuskitchens but also helps you get a feel for whether you’d thrive in that environment.
