At a Glance
- Tasks: Lead the installation and maintenance of robotic kitchen systems across the UK.
- Company: Join Circus, a pioneering tech company revolutionising food production with robotics and AI.
- Benefits: Competitive salary, hands-on training, career growth, and flexible scheduling.
- Other info: Enjoy autonomy and direct impact as you build the UK market from the ground up.
- Why this job: Be part of a groundbreaking team transforming the food industry with cutting-edge technology.
- Qualifications: 3+ years in field service or technical support; experience in robotics or mechatronics preferred.
The predicted salary is between 40000 - 50000 £ per year.
Our Mission At Circus, headquartered in Munich, we are pioneering global developments in on-demand autonomous food production. Everything from creation to production and operation – enabled by seamlessly integrated cutting-edge robotics and transformative AI technology.
Our foundation rests in the extensive developments of groundbreaking robotics driven by artificial intelligence, previously the missing link in achieving true autonomous food automation. This is the moment for a new status quo: Just as autonomous driving will disrupt how we build cities, organise our days, and live our lives, so will we shift our whole reality around food.
Our Team is backing a paradigm shift in one of humanity's most important sectors with the sharpest minds in Robotics, AI, Engineering and Culinary, collaborating closely with industry-leading partners to revolutionise every aspect of the food service experience. Join us as we forge ahead, crafting a future where the art of cooking and the science of technology converge to create a world that thinks differently about food than it has for thousands of years—a world where food means something new.
About the Role As we launch in the UK, starting with key clients in London, you'll be our technical anchor on the ground. You'll own deployments, maintenance, troubleshooting, and spare-part management for our robotic kitchen systems — keeping every UK installation running at the highest uptime. Reporting to our Technical Lead in Germany, you'll be the direct link between customer sites and our product, hardware, and engineering teams as we build out the UK market from the ground up.
Your Daily Business:
- Own the end-to-end technical onboarding, installation, testing, and maintenance of robotic kitchen systems at UK customer sites.
- Execute scheduled preventive maintenance to maximise uptime and extend equipment lifespan across your region.
- Take full ownership of spare-part management: forecasting demand, tracking stock, and coordinating replenishment with HQ.
- Troubleshoot and resolve software, electrical, and mechanical issues on-site, escalating to product, hardware, or software teams when needed.
- Act as the primary technical point of contact for UK deployments and field escalations.
- Perform machine updates and retrofit installations across your region.
- Deliver hands-on customer support during and after go-live.
- Document all field work and build out maintenance processes as the UK fleet grows.
- Spot recurring service needs early and proactively propose fixes to reduce downtime.
Base Qualifications:
- 3+ years of experience in field service, technical support, or equipment installation.
- Background in mechatronics, robotics, electrical engineering, or an equivalent technical field.
- Experience with spare-part or field inventory management.
- Self-reliant and comfortable owning a region independently — professional, calm, and solution-oriented under pressure, with strong stakeholder management skills.
- Confident, client-facing communication style — comfortable representing Circus directly at customer sites and managing expectations under pressure.
- Willingness to travel regularly across London and the wider UK, including short-notice trips to support deployments.
- Valid driver's license and fluent English.
Preferred Qualifications:
- Hands-on experience with sensors, robotics, IoT, or foodtech equipment.
Our Offer:
- Competitive Compensation: A market-benchmarked compensation package (fix salary + additional benefits).
- Training & Career Development: Hands-on training and real growth opportunities as you build deep technical expertise in an entirely new category of robotics.
- Ownership & Impact: The chance to build and own the UK market from the ground up — real autonomy, direct exposure to leadership, and the ability to shape how the region runs as it scales.
- Disruption at Scale: Be part of a fast-growing, publicly listed company disrupting one of the world's most conservative industries, with a front-row seat to a category that didn't exist before us.
- Flexibility: Independence in managing and building your own schedule and regional travel, backed by a dedicated global support team.
Field Service & Maintenance Technician (m/f/x) in London employer: Circus
At Circus, we are not just redefining food production; we are creating a vibrant work culture that thrives on innovation and collaboration. As a Field Service & Maintenance Technician in London, you will enjoy competitive compensation, hands-on training, and the unique opportunity to shape the UK market from the ground up, all while being part of a fast-growing company at the forefront of robotics and AI technology. Join us to make a meaningful impact in an industry ripe for disruption, where your expertise will be valued and your career can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service & Maintenance Technician (m/f/x) in London
✨Get Involved with Mechatronics Communities
Dive into the mechatronics community! Attend local meetups or workshops, where you can connect with professionals and learn about upcoming opportunities. Joining forums or social media groups specific to mechatronics can also help you tap into the job market in a more focused way.
✨Showcase Your Skills through Projects
Work on personal or collaborative projects that highlight your mechatronics skills. Whether it's building a robot or developing a smart device, these projects can serve as fantastic talking points during interviews and even make their way into your portfolio. Trust us, employers love to see practical evidence of what you can do!
✨Research Potential Employers
Before applying to roles like the one at Circus, do a bit of homework. Understand their projects and technologies they are using. Tailor your application to reflect how you can contribute specifically to their goals and challenges. Even mentioning specific projects during interviews can impress.
✨Connect Directly with Hiring Managers
When you find a job opening that excites you—like the Field Service & Maintenance Technician (m/f/x) at Circus—consider reaching out directly to the hiring manager. A quick and polite message expressing your enthusiasm and a bit about your background can set you apart from the crowd. Who knows, it might just catch their eye!
We think you need these skills to ace Field Service & Maintenance Technician (m/f/x) in London
Some tips for your application 🫡
Showcase Your Technical Skills:In the field of mechatronics, it's crucial to highlight your technical competencies. Make sure your CV lists relevant skills like programming languages, control systems, and any software you’re proficient in. Don’t forget about any projects you’ve successfully completed that illustrate your hands-on experience!
Include Relevant Certifications:If you’ve got certifications in areas like robotics or automation, definitely mention them! These can set you apart from other candidates and show your commitment to ongoing learning. We want to see that you’re not just relying on your degree but actively expanding your knowledge in mechatronics.
Craft a Compelling Cover Letter:In your cover letter, don’t just repeat your CV; tell us why you're passionate about mechatronics! Share your motivations for wanting to work at Circus and how you can contribute to the team. Highlight any specific experiences that led you to pursue a full-time role in this exciting field.
Tailor Your Application for the Role:Make sure to tailor every application to the specific role of Field Service & Maintenance Technician (m/f/x). Mention how your particular experiences and education align with the requirements listed in the job description. We appreciate when candidates take the time to connect their skills to our needs at Circus!
How to prepare for a job interview at Circus
✨Master Your Technical Skills
In mechatronics, they’ll likely throw some technical questions your way, so make sure you're up to speed on the fundamentals. Brush up on your knowledge of robotics, control systems, and automation technology. Think about practical applications of these concepts too—real-world examples can really set you apart!
✨Showcase Your Projects
Prepare a portfolio that highlights your hands-on projects, whether from uni or personal work. This could include anything from robotics systems you've built to programming projects. Being able to talk through your thought process and problem-solving methods will show them that you not only know your stuff but can also apply it practically.
✨Prepare for Teamwork Scenarios
Since full-time roles can often involve collaboration, be ready to discuss how you've worked in teams before. Think about experiences where you’ve tackled complex projects, clarified roles, or resolved conflicts. It's important to demonstrate that you're not just a technical whizz, but also a team player.
✨Understand Industry Trends
Keep an eye on emerging technologies and recent advancements in mechatronics. If you’re aware of the latest in AI within engineering, for example, you can ask insightful questions or reference how you’d adapt your skills to new developments. This shows not only your passion for the field but also that you’re prepared for the future!
