At a Glance
- Tasks: Lead the patient administration team and ensure smooth operations in a healthcare setting.
- Company: Join Circle Health Group, a leading provider of independent healthcare in the UK.
- Benefits: Enjoy 25 days holiday, private healthcare, and industry-leading training opportunities.
- Other info: Flexible working hours and a commitment to diversity and inclusion.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: Experience in healthcare administration and strong leadership skills required.
The predicted salary is between 32400 - 39600 £ per year.
- Patient Administration Lead - Wards
- Chelsfield Park Hospital
- 30 Hours & Permanent
Salary: Up to £36,000.00 FTE per year (depending on level of experience, training and qualification)
Chelsfield Park Hospital in Kent is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.
We have an opportunity for a Patient Administration Lead to join their team of staff in the Wards department.
This is a part-time role for 30 hours a week. The role holder will be required to cover a flexible shift pattern.
Duties of this role include
- Lead and coordinate the daily activities of the patient administration team, ensuring service standards and targets are consistently met.
- Allocate tasks and support workforce planning to ensure appropriate cover across all administrative areas.
- Act as the key point of contact for operational queries and elevate issues where required.
- Ensure the smooth running of patient bookings, admissions, discharges, and outpatient appointments.
- Monitor patient flow processes and liaise with clinical teams to ensure accurate and timely scheduling.
- Support improvements to the patient journey by streamlining administration processes and removing delays or inefficiencies.
Applicants should meet the following criteria
- Experience in a healthcare administration or patient services role.
- Strong leadership, team coordination, or supervisory experience.
- Excellent communication and interpersonal skills.
- Strong organisational skills and attention to detail.
- Proficient in Microsoft Office and patient management systems.
- Experience working in a hospital or private healthcare environment.
- Knowledge of RTT, referral-to-treatment timelines, and patient pathway standards.
- Understanding of GDPR, information governance, and confidentiality principles.
- NVQ Level 3 or equivalent in Administration, Customer Service, or Health and Social Care
- Salary & Benefits
Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:
- 25 days holiday per year + bank holidays, increasing to 30 days with service
- Private Pension Scheme
- Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
- Friends & Family Hospital Discounts
- Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
- Non-contributory life insurance
- Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
- Access to resources, tools and services to support your wellbeing
- Employee recognition programmes
- Industry leading training and development opportunities
• and many more!
Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues.
Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles... and more.
We're passionate about creating an environment where our people can thrive, grow and develop professionally and personally.
Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.
To find out more about the Circle Health Group Philosophy: https://careers. circlehealthgroup. co. uk/why-circle/our-philosophy
#J-18808-Ljbffr
Patient Administration Lead - Wards in Orpington employer: circlehealth
The Blackheath Hospital in London is an excellent employer, offering a supportive work culture that prioritises patient care and employee well-being. With flexible bank shifts, staff can enjoy a work-life balance while contributing to a compassionate environment that values growth and development opportunities in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Administration Lead - Wards in Orpington
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Patient Administration Lead - Wards in Orpington
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at circlehealth, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at circlehealth
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at circlehealth.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at circlehealth.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at circlehealth can really resonate with interviewers and show your commitment to the field.
