Circle Health Group in Glasgow is seeking a Helpline Advisor (Bank) to support the National Enquiry Centre. This is a bank role, filled on an 'as and when required' basis, covering busy periods and staff absence.
You will handle high volume inbound enquiries via phone, email and web platforms, use CHG systems to manage appointments, and liaise with medical staff to meet patient needs while ensuring data accuracy across CRM systems.
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Multichannel Helpline Advisor (Bank Shifts) in Glasgow employer: circlehealth
Circle Health Group is an excellent employer, offering a supportive and patient-focused work culture in the heart of Glasgow. Employees benefit from competitive salaries, flexible shift patterns, and opportunities for professional growth within a collaborative team environment, making it a rewarding place to build a career in healthcare.
