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- Tasks: Lead the Helpdesk team and provide hands-on technical support.
- Company: A leading Newcastle company with a dynamic work culture.
- Benefits: Career growth opportunities and a supportive team environment.
- Why this job: Enhance your career while making a real impact in IT operations.
- Qualifications: Strong IT support experience and leadership skills required.
- Other info: Join a vibrant team and thrive in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading Newcastle company seeks an IT Manager to lead their Helpdesk team while remaining hands-on with technical support. You will be responsible for managing IT assets, workflows, and developing team performance measures.
The ideal candidate will have strong experience in IT support environments, excellent knowledge of Windows Server, Active Directory, Exchange Online, Intune, and Microsoft 365, along with team leadership skills.
This is a great opportunity to enhance your career in a dynamic environment.
IT Manager: Hands-On Leader for Helpdesk & IT Ops in Newcastle upon Tyne employer: Circle Recruitment
Contact Detail:
Circle Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Manager: Hands-On Leader for Helpdesk & IT Ops in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work at companies you're interested in. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss specific projects you've worked on. Highlight your hands-on experience with Windows Server and Microsoft 365 to stand out.
✨Tip Number 3
Prepare for technical questions! Brush up on your knowledge of Active Directory and Intune, as these are likely to come up in interviews. We recommend doing some mock interviews with friends or using online resources to practice.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're genuinely interested in joining our team, which can give you an edge over other candidates.
We think you need these skills to ace IT Manager: Hands-On Leader for Helpdesk & IT Ops in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support environments and showcases your knowledge of Windows Server, Active Directory, and Microsoft 365. We want to see how your skills align with the role, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Helpdesk team. Share specific examples of your leadership skills and hands-on technical support experience to grab our attention.
Showcase Your Team Leadership: We’re looking for someone who can lead and inspire a team. In your application, highlight any previous experiences where you’ve developed team performance measures or improved workflows. Let us know how you can bring that to our dynamic environment!
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your amazing skills and experience right away!
How to prepare for a job interview at Circle Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Server, Active Directory, Exchange Online, Intune, and Microsoft 365. Be ready to discuss how you've used these technologies in past roles and be prepared for technical questions that test your understanding.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in an IT support environment. Think about specific challenges you faced and how you motivated your team to overcome them. This will demonstrate your hands-on leadership style.
✨Understand the Company Culture
Research the company’s values and culture before the interview. Tailor your responses to show how your personal values align with theirs. This can help you stand out as a candidate who fits well within their dynamic environment.
✨Prepare Questions for Them
Have a few insightful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about their current IT challenges or how they measure team performance.
